Collaborated on implementation of corporate business intelligence (BI) initiative, including design and development of SQL Server Integration Services (SSIS) packages for data extraction, transformation, and loading (ETL) into data warehouse environment, as well as configuration and customization of Century Analytics reporting system. SQL development for custom report development utilizing SQL Server Reporting Services (SSRS) . Additinonal responsibilities included Microsoft Dynamics CRM 2011 administration as well as other software systems administration and support tasks as needed.

Previously supported Deltek Vision ERP and CRM systems. Currently supporting Deltek Costpoint ERP system, Microsoft Dynamics CRM system, and Microsoft Office Sharepoint Server. Current responsibilities include collaborating with financial managers and key business leaders to identify business processes and functional software requirements; collaborating with IT network staff to identify network and hardware requirements; leading software implementation and enhancement projects and coordinating implementation with software vendors; developing test plans, implementing testing scenarios, and providing documentation of testing results; troubleshooting system issues and failures and following up on requested improvements; preparing software training documents and conducting training sessions; developing documentation and process flows for business procedures and tracking change management; database maintenance activities as needed.

Served as IT Specialist on the IT Services development team. Responsibilities included IT project coordination and assistance within the IT Services Team, assisting web administrator in maintaining confidential client web site, and developing and implementing testing plans for custom software applications.

Served as Sr. Project Assistant to Senior Client Service Manager supporting key client account. Acted as client and project team liaison to help facilitate project activities. Responsibilities included assisting Project Managers with analysis of project financials and invoicing, coordination and planning of internal and external meetings and conferences, coordination of reports, proposals, contract documents, marketing and presentation materials, and letters and memos for internal and external communication.