Senior Learning Portfolio Manager
CurrentWork with Product Management and Subject Matter Experts to design training and events that increase product adoption and customer satisfaction.
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@workiva.com
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4 phones found area 515, 480, and 888
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LinkedIn matched
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Kim Gresham is listed as Program Manager at Workiva at Workiva, based in Rockville, Maryland, United States. AeroLeads shows a work email signal at workiva.com, phone signal with area code 515, 480, 888, and a matched LinkedIn profile for Kim Gresham.
Kim Gresham previously worked as Senior Learning Portfolio Manager at Workiva and Product Enablement Program Manager at Workiva. Kim Gresham holds B.S., Accountancy from W. P. Carey School Of Business – Arizona State University.
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AeroLeads found 1 current-domain work email signal for Kim Gresham. Compare company email patterns before reaching out.
I started my career as a Customer Success Manager at a small startup in the regulatory reporting industry. I loved getting to work with customers and deliver excellence on a daily basis! As our company grew, I often found myself tasked with exploring ways to scale customer onboarding to increase product adoption and customer satisfaction.Scaling training requires learning more about your customers so that you understand what information they bring to the table, their pain points, and their desired outcomes. This allows you to teach them how to use the product to improve their processes and deliver value!As a Senior Learning Portfolio Manager, I work with Product Management and Subject Matter Experts to deliver technical training content and events for accounting professionals. My background as a Certified Public Accountant helps me to translate regulations and accounting standards into simple guidelines that are easy for everyone to understand. As our product continues to grow and evolve, it has become critical to provide more context around how our software is used in accounting and finance so that IT and DevOps teams can help implement increasingly complex solutions.
Listed skills include Financial Reporting, Accounting, Sec Filings, Leadership, and 8 others.
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Ames, Iowa, US
Work with Product Management and Subject Matter Experts to design training and events that increase product adoption and customer satisfaction.
Ames, Iowa, US
Analyzed data, completed industry analyses, and made recommendations for changes in digital badging and certification programs. My research resulted in identifying two key opportunities where training could help with support deflection. One campaign to promote training resulted in a 50-60% reduction in related support tickets for that topic during the.
Ames, Iowa, US
I managed our certification program for customers, partners, and employees. This included creating an exam blueprint, working with subject matter experts on test items, calculating cut scores, and monitoring item performance. In the first year of our certification program we had over 1,000 certified individuals.
Ames, Iowa, US
Provided advanced and technical training on the Workiva platform. One of my key accomplishments was designing multiple one-hour remote training sessions with practice exercises for employees that had been in their role for six months. These training sessions were so successful that we were able to reduce the duration of an in-person refresher training by a.
Ames, Iowa, US
As a Professional Services Manager I worked with multiple clients to deliver high-quality eXtensible Business Reporting Language (XBRL) data to meet SEC interactive data requirements. This required extensive time management skills to meet hard deadlines with shifting priorities. Customers frequently had unexpected changes that would impact their deadlines.
Ames, Iowa, US
Provided premium customer support to a set of over twenty companies. Services included onboarding training, trouble-shooting, and after-hours support calls. Assisted another department during a high-growth period to deliver revenue generating services under a tight deadline.
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Kim Gresham works for Workiva.
Kim Gresham is listed as Program Manager at Workiva at Workiva.
AeroLeads has found 1 work email signal at @workiva.com for Kim Gresham at Workiva.
AeroLeads has found 4 phone signal(s) with area code 515, 480, 888 for Kim Gresham at Workiva.
Kim Gresham is based in Rockville, Maryland, United States while working with Workiva.
Kim Gresham has worked for Workiva, Drivetime, and Matson Navigation.
You can use AeroLeads to view verified contact signals for Kim Gresham at Workiva, including work email, phone, and LinkedIn data when available.
Kim Gresham holds B.S., Accountancy from W. P. Carey School Of Business – Arizona State University.
Kim Gresham is listed with skills including Financial Reporting, Accounting, Sec Filings, Leadership, Account Management, Management, Financial Statements, and Salesforce.Com.
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