I provide clerical and administrative support for Patient Care Services including, but not limited to , maintaining control files for reports from the Clinical Managers ensuring that all deadlines are met; compiling reports from records maintained and responsible for timely notification, collection of data and completion of required reports; preparing schedules, agendas notes and minutes for weekly leadership meetings and a variety of VISN meetings; assisting Nursing Administrators with position descriptions, performance appraisals and proficiencies; assisting the Nursing Administrators with the interview process and setting up interviews with potential candidates; serving as a receptionist to visitors, patients and employees in the Directors Office, receiving and screening telephone calls, and ensuring confidentiality; knowledge of multiple computer programs such as Microsoft Word, Excel, Outlook, and VISTA and a Automated Data Processing Applications Coordinator (ADPAC).• Independently perform various secretarial, clerical and administrative duties requiring knowledge of the organization and programs• Receives Congressional, VA Headquarters and VISN 23 Network visitors investigators; survey teams; classified employees; the media; and patients and their relatives• Maintain a tactful and diplomatic position with dissatisfied patients, patient relatives, employees and visitors • Provide office manager duties for the activities of the Associate Director for Patient Care Services and acts as a backup for office manager duties for the Nursing Managers of Patient Care Services• Maintain the fund control point for the Director’s Office• Promotes effective communication• Compose correspondence and replies to employees, VA Headquarters and Network Staff• Prepares reports, medical center bulletins, medical center memorandums and all nursing policy and procedures• Maintains minutes for meetings conducted by the Associate Director for Patient Care Services

• Tax preparation• Develop budget and yearly forecasting for trucking company• Screen applicants• Coordinate pre-employment screening appointments• Provide new employee orientation• Complete annual evaluations on drivers• Complete weekly payroll• Prepare quarterly and annual reports• Gather and enter data for Federal and State reports• Prepare yearly taxes

• Tax preparation• Develop budget and yearly forecasting for trucking company• Screen applicants• Coordinate pre-employment screening appointments• Provide new employee orientation• Complete annual evaluations on drivers• Complete weekly payroll• Prepare quarterly and annual reports• Gather and enter data for Federal and State reports• Prepare yearly taxes