-Managed payment in accordance with the terms of the contract.-Maintained complete documentation and records of all purchasing activities.-Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.-Prepared and mailed invoices to customers, processed payments and documented account updates.-Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.-Received and processed stock into inventory management system.

-Processed company's import permit and export license processes.-Prepared various import, export and supplier forms for customs submittal.-Compiled purchase orders to post international shipments in company logs.-Designed export strategies to meet project requirements for delivery timeframe.-Maintained open communication with customers and overseas partners to update all parties on order and shipping changes.-Produced, reviewed and submitted documentation to other department to facilitate smooth cargo movements.-Coordinated scheduling and booking of flight weekly transportations.-Applied standard tables and knowledge of law to calculate duty and tariff payments of each shipment.-Tracked shipments processing through customs and other agencies and obtained clearances.

-Assisted customers with prompt and polite support in-person and via telephone.-Referred customers to various services by evaluating needs and providing recommendations.-Functioned as backup in areas of sales, support, and services.-Maintained current knowledge of store promotions and highlighted sales to customers.-Restocked, arranged and organized merchandise in front lanes to drive product sales.-Helped customers locate appropriate store locations of Disney products, answered questions about products and provided solutions for various customer issues.