Kim Heizer

Kim Heizer Email and Phone Number

Director of Client Management, LCSW, MSW, SAP
Kim Heizer's Location
United States, United States
About Kim Heizer

OPERATIONS DIRECTOR Strategy and innovation focused, diverse and accomplished Licensed Operations Director. Master’s degree, LCSW, and Certified SAP (Substance Abuse Professional). Expertise in team leadership, Benefits, Medical, Behavioral Health, and Pharmaceutical strategic and operational managementSKILLSETSME Neuroscience | Behavioral Health & EAP | Strategy | InnovationBenefits | Consulting and education to Brokers and large consulting firmsIT integration | Digital technologies | Merger & acquisitionDirected 5 start ups from organization design through program and departmental developmentProvider NPI #—Neuroscience | Behavioral health clinical private practice Organizational change and process improvement | C-suite coachingStrong communication | presentation | & organizational skill setClient management | account mgmt. and Vendor relationshipOperations | leadership team | vetting of providers | treatment facilitiesLeadership | management of 31 direct reports-HR functionsStrategy and innovation with successful implementation change in work scope to compensate for Covid and avoid furlough of direct reportsAccount mgmt. | Sales & marketing B2B | B2C Medical | Behavioral Health | PharmaceuticalsEAP-SAP | Fitness for duty | Return to work | FMLA | CISR | Worklife | DOT | FAA-ER/LR | Union liaisonScientific & therapeutic knowledge in psychiatric illnesses | addictions | dual diagnosis | & medication Mgmt.Neuroscience | Epilepsy clinical trialHR scope | employee relations | investigations | hiring | onboarding | training

Kim Heizer's Current Company Details

Director of Client Management, LCSW, MSW, SAP
Kim Heizer Work Experience Details
  • Optum
    Director Of Client Management Optum Behavioral Health Employer Channel East
    Optum Jul 2021 - Aug 2023
    Eden Prairie , Mn, Us
    Operations, Account mgmt.Strategies: Client HR Benefit structure, Organizational change and process, Network changes, clinical trendsEngaged and assessed client need for sales support, marketing, education and innovations that improve the psychiatric, mental health of the employee populations. Neuroscience, Psychiatric/BH diagnosis & care IT integration, Digital technologies, emerging technologies, anti-stigma campaigns.Consulting relations, brokers, Marketing B2B, B2C. Consulting on UHC/Direct Employer BH Client strategy, education on BH/Psychiatric innovations and products. Communicating network developments, clinical trends, OBH value story, and emerging technologies that help members access healthcare. Presentations & training. EMR innovation.Mentored junior staff as an Emerging Leader Program Advisor
    View
  • Optum
    Eap Clinical Manager, Lcsw, Msw, Sap Optum Behavioral Health Dedicated To Jnj
    Optum Aug 2018 - Jul 2021
    Eden Prairie , Mn, Us
    Strategic partnership, Global Wellness, Psychiatric, Mental Wellbeing, BH Strategy. Medical Director liaison, Led a team of 31 Direct reports -US, Canada, and Puerto RicoHR Employee relations, Onboarding, Training, SAP, Fitness for duty, Return to work, FMLA, CISR, WorklifeSuccessful acquisition of EAP onsite team from Beacon HealthImplemented 142 Global educational trainings & presentations during Covid to avoid furloughs of my team.Operations, strategy and innovation, Organizational change/developmentClient relationship dev. Account Mgmt.-Mandatory Mgmt. referrals, Fitness for duty, Psychiatric, Substance Use, EAP start up, CISM, CNS, Managed Behavioral Health services. HR, investigations, training, onboarding.Executive staff & leadership relationship development-C Suite, Medical Directors Presentation Speaker,Mentored junior staff as an Emerging leader program Advisor
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  • Optum
    Lcsw, Eap On Site Manager Optum Eap Dedicated To American Airlines
    Optum Feb 2016 - Aug 2018
    Eden Prairie , Mn, Us
    Operations-Benefits, Merger exp. American Airline/US Air. Account mgmt., Strategic partnership-VP Clt hub,-Start up of EAP program, Organizational change/developmentHR Employee relations, Investigations, Union relationship development-Collective bargaining agreements Neuroscience, Psychiatric, Behavioral Health, EAP, CISD, Clinical Assessments, SAP, Fitness for duty, Return to work, FMLA, CISR, Worklife, DOT, FAA, Aviation Medicine liaison, Mgmt. consultations, FFDPresentations & training-Mental Health, Substance Use, Mood disorders, Depression, Anxiety, Stress, PTSD, SUD-Global wellbeing
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  • Discovery Behavioral Healthcare
    President, Owner Private Practice
    Discovery Behavioral Healthcare May 2008 - Feb 2016
    Private practice start up Managed Behavioral Health servicesHR Benefits, Insurance billing, contract negotiationsNeuroscience knowledge & educationTherapy: children, teens, adults, ind. family, maritalMarketing, Physician referral development
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  • Witham Health Services
    Lcsw, Msw
    Witham Health Services Jan 2015 - Jun 2015
    Lebanon, Indianna, Us
    Operations-Start up for Extended Care Rehab UnitHR hiring, onboarding, training Business Development, Sales, Marketing, Case Management, Discharge Planning.Orthopedic Physician referral development, Account Mgmt.Organizational developmentSuccessful completion State of Indiana licensure for new unit
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  • C&H Consulting
    Human Resources Director
    C&H Consulting Aug 1998 - Jun 2001
    Position: Human Resource DirectorOperations: Start up IT consulting firm, Account Mgmt., Sales, MarketingHuman Capital, Organizational design & development, Investigations, Business development, vendor relations, company presentationEmployee relations, career coaching, training
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  • Innovex
    Pharmaceutical Sales
    Innovex Apr 1996 - Aug 1998
    Us
    Position: Pharmaceutical Sales-Contract-Schering PloughSales & marketing, product launchImplementation of continuing education programs for physiciansEducational liaison to medical community, speaking presentations
    View
  • Medrehab
    Medical Representative
    Medrehab Aug 1994 - Apr 1996
    Account mgmt., Physician liaison, referral relationship developmentSales, Marketing material developmentEducational in-service training programsDirect reports
  • Koala Hospital
    Msw, Psychiatric Account Management
    Koala Hospital Feb 1994 - Aug 1994
    Operations -start up of residential treatment program, Sales, MarketingHIPAA compliance, JCAHO accreditation knowledge baseFinancial, contract negotiationsConstruction contractor liaison for remodel of hospital unitBusiness development, sales, marketing, physician liaison Case Mgmt., Clinical liaison

Kim Heizer Education Details

  • Indiana University Indianapolis
    Indiana University Indianapolis
    Clinical/Medical Social Work

Frequently Asked Questions about Kim Heizer

What is Kim Heizer's role at the current company?

Kim Heizer's current role is Director of Client Management, LCSW, MSW, SAP.

What schools did Kim Heizer attend?

Kim Heizer attended Indiana University Indianapolis.

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