Kim Hendricks Email & Phone Number

New York, United States

United States

I provide training to new employees on our systems, policies and procedures of the organization and retrain existing employees on new information or procedures to ensure they remain successful. I am responsible for creating course content, designing presentations and creating job manuals, job aids and other materials to ensure the trainees effectively learn the material. In addition, I am also responsible for coaching and development and following up with employees during their… Show more I provide training to new employees on our systems, policies and procedures of the organization and retrain existing employees on new information or procedures to ensure they remain successful. I am responsible for creating course content, designing presentations and creating job manuals, job aids and other materials to ensure the trainees effectively learn the material. In addition, I am also responsible for coaching and development and following up with employees during their probationary period. I provide any special needs trainees may have in class. I effectively communicate and partner with branch and department managers within the company about specific employee training, new methods and ideas to facilitate successful future trainings and employees development. Show less

Initiated Priestess of Ifa and Orisa

As a training instructor I provided training to employees on how to perform their jobs. I taught basic skills to new employees, as well as new skills to seasoned employees.I developed programs and strategies to help employees understand their roles, as well as put together and distribute training manuals.I partnered with other departments to discuss and implement necessary training skills. I provided employee coaching for career growth.

Greater New York City Area

Worked in many levels on the banking floor. I joined the training department at Independence in 2001. I was responsible for editing learning materials and conducting training for various branch and loan staff. In 2006 Independence Bank was acquired by Sovereign Bank, now Santander.