Kim Heron Email and Phone Number

• Provide excellent PA support to the Chief Executive, including diary management and other ad hoc duties.• Coordinate all meetings for the Trustees and Charity Team members. Organise speakers and venues. • First point of contact for telephone queries and face to face visitors: donors, patients, and hospital staff.• Governance support for the Board of Trustees, prepare board papers, write minutes, and set agendas for meetings.• Ensure all governance documentation is up to date. • Companies House and Charity Commission updates along with yearly charity audit support. • Interview coordination for Chair and new trustees. • Project Support: cover all aspects of new and existing projects brought to the board. Track project expenditure, invoicing and invoice/ project queries and required reporting.• Generation of funding letters. • Sole administrator for Small Acorns Grants: application call out, committee liaison, project queries, tracking and invoicing for successful applicants. • Support Finance and Operations team with invoicing and project expenditure forecasts.• Support the Fundraising Team with internal and external events.• Co-ordinate monthly team meetings and book speakers.• Support the Finance Team checking and uploading all charity invoices on Hubdoc and Xero databases. First point of contact for invoice queries.

• Support the project management team with the ongoing facilitation of the CEPN’s (Community Educator Provider Networks) in Camden, Islington & Haringey.• Manage diaries and co-ordinate meetings for Steering Groups, Task and Finish Groups and Project Managers ensuring key stakeholder attendance.• Co-ordinate and deliver Steering Group papers to all attendees for the required deadlines, follow up on outstanding actions prior to meetings. • Write minutes and set agendas for meetings.• Facilitation of network events, workshops and multi professional working groups.• Respond in a timely manner to email queries.• Organise and co-ordinate a quarterly awards ceremony for 40 + delegates.• Promote training events to the networks.• Maintain a full contacts database across all 5 CEPN’s managed.

• Provided global administrative, financial, and contractual support to 70 + clients worldwide.• Ensured that the global business and administration procedures and processes were clearly communicated to and implemented by all relevant staff.• Provided expertise and support in the implementation of global deals including support of contract negotiations.• Fulfilled contractual obligations for these clients including global pricing reviews, discount reassessments, annual site audits and cancellation allowance reviews.• Updated the internal website and ensured changes to business processes were clearly communicated to all relevant staff.