Kimberly Hurdle, Mpa, Mlo Email & Phone Number

Review Mortgage Assistance Applications to determine the appropriate solution to the borrowers delinquency in accordance with Regulation X (30 calendar days) to determine if the homeowner qualifies for a loss mitigation option; report information to investor, client, insurerDecision applications based on investor guidelines.Manage a caseload of 250 to 300.

Chesapeake, Virginia

Educate clients on the importance of finacial literacyProvide financial analysis for clients so they may better understand their financial pictureGuide clients in what products to implement to ensure the success of their financial futureProvide mentorship and leadership

Chesapeake, VA

• Provide exceptional customer service to all shoe lovers
• Assist shoe lovers to find shoes in their size
• Take special order requests
• Ring up shoe lover merchandise at the cash wrap
• Promote DSW Rewards program

Virginia Beach, VA

• Independently manage the daily operations and management functions for 6 Homeowner and Condominium Associations
• Conduct weekly site inspections of communities to preserve and enhance the physical condition of the property
• Schedule and conduct monthly Board of Director Meetings and Co-Owners / Homeowner Association Meeting including Annual and Special Meetings
• Prepare month end management and financial reports
• Financial Management which includes overseeing and preparing operating budgets, capital improvements, expense reduction and review and processing of monthly invoices
• Provide after-hours emergency assistance

Norfolk, VA

• Cultivate new members and engage current members of 160 organizations
• Successfully created annual nonprofit resource directory from scratch
• Generated Standard Operating Procedures for the organization
• Planned and executed Belk’s 125 Days of Service project
• Provide reception and office facilities management
• Serve as Finance Committee liaison

Chesapeake, VA

• Scheduled appointments for physicals, ADD/ADHD evaluations, etc.
• Validated patient insurance information
• Processed insurance referrals for insurances such as Tricare, Anthem, and Optima
• Scheduled specialty appointments for patients upon doctor’s orders

Chesapeake, VA

• Greeted and check in patients utilizing AllScripts PM
• Collected patient co-pays; check, cash, credit card
• Utilized EMR to locate medical records and navigate patient information
• Validated patient insurance with insurance providers

Greensboro, NC

• Apartment leasing
• Management, placing, training, evaluating, and recognizing 18-21 field staff
• Oversaw management including capital improvement projects and inspections of 11 apartment complexes
• Experience in Tax Credit, HUD, & RD
• Prepared and managed annual budgets summing $1,650,000
• Received recognition 2008 & 2009 for budget goal attainment

Mcleansville, NC

• Provided quality personalized customer service in a call center environment for approximately 350 customers daily
• Handled calls in a timely manner under call center time constraints of 2 minutes 15 Seconds
• Assisted with the correction of account errors; promoted company products and services
• Received recognition from manger for reliability

Mpa, Public Administration, 3.9 Gpa

Bachelor Of Arts (Ba), Communication Studies

Activities and Societies: Alpha Phi Omega