Kim Kaler

Kim Kaler Email and Phone Number

Territory Account Manager at Koorsen Fire and Security @ Koorsen Fire and Security
indianapolis, indiana, united states
Kim Kaler's Location
Indianapolis, Indiana, United States, United States
Kim Kaler's Contact Details

Kim Kaler work email

Kim Kaler personal email

n/a

Kim Kaler phone numbers

About Kim Kaler

I specialize in helping businesses in the Central Indiana area on simplifying their fire protection services, improving reliability, and providing highly trained technicians to perform thorough repairs/inspections at code required intervals as well as 24/7 emergency service.

Kim Kaler's Current Company Details
Koorsen Fire and Security

Koorsen Fire And Security

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Territory Account Manager at Koorsen Fire and Security
indianapolis, indiana, united states
Website:
koorsen.com
Employees:
742
Kim Kaler Work Experience Details
  • Koorsen Fire And Security
    Territory Account Manager
    Koorsen Fire And Security Feb 2024 - Present
  • Koorsen Fire And Security
    Restaurant Territory Account Manager
    Koorsen Fire And Security Feb 2019 - Apr 2024
    Sales of Restaurant/Kitchen Suppression Service
  • Koorsen Fire And Security
    Administrative Team Lead - Central Indiana Billing Center
    Koorsen Fire And Security Dec 2018 - Feb 2019
    *Worked with district management to establish Standard Operating Procedures in the creation of the Centralized Billing Center*Worked with other departments, technicians and braches to assist in the training of new Standard Operating Procedures*Programmed MailFlow servers to set up agents and folders within the system. Programmed the system to allow the incoming emails to process into the folders created for work flow*Trained Billers and Deficiency Teams on MailFlow*Trained Technicians on CamScan and Adobe Scan for electronic submission of work orders*Assisted with billing as needed
  • Koorsen Fire And Security
    Administrative Assistant - General Products, Restaurant Install And Contractor Sales
    Koorsen Fire And Security May 2014 - Dec 2018
    Indianapolis, Indiana
    -Billing for fire extinguisher sales and service as well as restaurant hood suppression system install and service and contractor sales-Process and bill all Inspection and repair work for Indiana State Contracts-Assist Sales Staff with setting up new contracts for Installs of Restaurant Equipment and Service /Inspection of all Life Safety Equipment-Control and reconcile petty cash drawer-Handle the deposits and follow all COD payments to assure proper account is credited -Scan all invoices into an online electronic filing system.-Assist field technicians and sales staff with questions on accounts
  • Community Health Network
    Pediatric Unit Volunteer
    Community Health Network May 2015 - Aug 2015
    Community Hospital North
    Assist patients (aged 3days to 18years) and their families with needs during their stay in the hospital. Stock supplies and assist nurses with various tasks
  • Apria Healthcare
    Customer Service Supervisor
    Apria Healthcare Jun 2012 - May 2014
    Coordinate and manage administrative operations of customer service divisionDirectly supervise a team of 15 employees in the Intake Call Center; responsibilities include hiring decisions, performance feedback and improvement, and scheduling shift coverageMaintain respiratory clinic schedulingManage dispute resolutions with patients including policy and contract explanations as it relates to their insurance coverage and availability of services and medicationsMonitor live calls between patients and customer service staff to ensure best practices are being followed, and identify developmental opportunities for staff members
  • Apria Healthcare
    Customer Quality Supervisor
    Apria Healthcare Nov 2011 - Jun 2012
    Directly supervised a team of 15 clerical employees Processed patient medical orders based on insurance guidelines and medical practitioner prescriptionsManaged dispute resolutions with patients regarding policy and contract explanations and conflicts with their existing coverage
  • Apria Healthcare
    Government Compliance Specialist
    Apria Healthcare Feb 2011 - Nov 2011
    Conducted internal and external compliance auditsCommunicated with field personnel regarding governmental regulation compliance requirements Coordinated with referral resources for documentation needsResearched Medicare and Medicaid rules and regulations for up to date compliance
  • Apria Healthcare
    Collecions Supervisor
    Apria Healthcare Nov 2005 - Dec 2010
    Collections Representative to Lead Collector to Collection Supervisor during this period.Supervised 35 employees Developed and implemented training, both new hire and for existing employeesCreated and maintained various metrics spreadsheets to track productivityManaged all complaint/dispute resolutions; included policy and contract explanations to patientsResearched/resolved patient payment issues including misapplied payments and refund processing

Kim Kaler Skills

Customer Service Training Team Building Sales Customer Satisfaction Process Improvement Call Centers Microsoft Excel Time Management Account Management Outlook Leadership Human Resources Medicare Invoicing Microsoft Office Supervisory Skills Customer Service Management Customer Retention Sales Operations Administration Customer Experience Hiring Coaching Employee Training Operations Management Spreadsheets Microsoft Word Internet Explorer Customer Support Employee Relations Troubleshooting Management Personal Development Life Skills Personal Branding

Kim Kaler Education Details

Frequently Asked Questions about Kim Kaler

What company does Kim Kaler work for?

Kim Kaler works for Koorsen Fire And Security

What is Kim Kaler's role at the current company?

Kim Kaler's current role is Territory Account Manager at Koorsen Fire and Security.

What is Kim Kaler's email address?

Kim Kaler's email address is ki****@****sen.com

What is Kim Kaler's direct phone number?

Kim Kaler's direct phone number is +131754*****

What schools did Kim Kaler attend?

Kim Kaler attended Beech Grove Sr High School.

What skills is Kim Kaler known for?

Kim Kaler has skills like Customer Service, Training, Team Building, Sales, Customer Satisfaction, Process Improvement, Call Centers, Microsoft Excel, Time Management, Account Management, Outlook, Leadership.

Who are Kim Kaler's colleagues?

Kim Kaler's colleagues are Ryan Phillips, Ryan Watson, Aubrey Goff, Jeff Scalise, Teresa Hamilton, Brett Jones, Randy Stukel.

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