Working with Engineers, Manufacturing experts, and others affected to ensure you get the GD&T training that fits your role, in a quality manner. A lot of behind the scenes work is needed in order to run the business smoothly. My role will assist in making that happen.

• Administrates the Learning Management System (LMS)• Independent class management for local and remote instructors • Management of ~$250,000 of training equipment including maintenance support and use scheduling• Vendor interface, small project management and new equipment purchase in support of training• Lead development and documentation of department work instructions and support documentation of procedure documents• First contact for LMS support and training support• Create training materials in support of the LMS and training of others on the LMS• Support customers and student inquiry for training classes, included but not limited to LV Drive product identification, target audience needs and corporate objectives.• Student billing and payment processing• Exceptional customer relations and communications skills, both written and oral• Expert in MS Office suite

Managing the overall operation of the Butler Area Chamber of Commerce, including membership sales & renewals tracking and analysis, management and optimization of the chamber's website, implementation of new social media sites, event planning, fundraising, community relations, membership retention, and long-term strategic goals.

• Responsible for three project teams • Created and updated SharePoint sites/documentation • Created and updated weekly budget information (actual vs. projected) via Excel• Scheduled daily, weekly, annual meetings for project teams (via Outlook)• Coordinated project team recognition meetings/parties• Updated and created PowerPoint presentations

.• Relationship management skills with PCG line of business, as well as others within IFL (worked closely with the PCG IFL team, as well as others within Wealth Management and the IFL)• Applied development tools, such as LMS, SharePoint, RMS, Portal, etc. to be able to work with, consult and assist others within the department and business• Issue resolution for technical applications; main contact for Adobe Connect issues; assisted employees with LMS• Worked closely with clients, vendors, lines of business, facilitators and management to ensure their needs were met• Proven time management skills• Proven multi-tasking skills; ensured multiple programs ran smoothly and concurrently• Understand adult learning theories; determined best method of learning based on audience (webinars, on line, in person)• Knowledgeable of internet and intranet; Consulted with clients regarding placement of links; updated information pertaining to intranet• Proven leadership skills; Developed new employees by providing guidance for processes and procedures necessary for their positions• Attended meetings to help understand the organization as a whole as well as the department• Change Management Skills – Part of integration team, which successfully trained employees on countless new applications

• Managed all activities related to Webinars via Adobe Connect, including scheduling, set up of Hosts, participants and presenters; set up webinar rooms by loading content and polling questions; Technical Assistant for all integration activities • Coordinated all activities related to scheduling training rooms, including set-up and breakdown, coordinate ongoing technology updates for training computers and support enhancements • Update weekly documents on SharePoint• Create communications for upcoming courses and corporate training opportunities (email bulletins, flyers and other marketing pieces) aimed at enhancing interest and training program participation• Coordinated/maintained the Wealth Management Training Calendar• Document Owner of several documents on MiSource (M&I’s intranet); add/edit/remove as necessary• Coordinated eLearning courses including registration, tracking and certification for employees• Administered survey process for all training courses. Created new surveys using SurveyMonkey; reported results to training team and other facilitators • Responsible for training program materials (copying or ordering materials) • Managed all PCG (Private Client Group) integration training by completing LA’s (Learning Activity Forms) for Aon Hewitt (outside vendor) to enter in LMS• Responsible for running Reports, such as Rosters for tracking purposes• Responsible for completing Session Forms in order to add sessions to the LMS• Responsible for completing Post-Load forms to ensure individuals receive credit for attending• Administered registration process, including adding courses and classes in the LMS (Saba); worked with the SME to obtain data• Responsible for assisting individuals related to enrollment or enroll/drop from a class• Responsible for Reporting and measuring the effectiveness of courses • Responsible for entering all rosters in the LMS

LMS Site Administrator• Member of LCSC (Learning Center Steering Committee)•Provided input into ‘new’ system (transitioned from PeopleSoft to LMS) – needs analysis•Assisted in the implementation of the LMS•Ran reports pertaining to employee training and reporting for Managers•Trained both employees and management when LMS was implemented•Key contact for all support questions regarding enrollment/dropping/running reports for the Product Development Center•Assisted the Kansas City plant with specialized ‘on the job’ courses, by entering and testing in preparation of the implementation•Trained employees at the Talladega, Alabama site - how to add courses and classes/session, and run reports for their employees•Scheduled courses/sessions via LMS (SumTotal)Program/Training Coordinator•Member of PTA (PeopleSoft Training Administrators) Group•Attended Project Management Training and Technical Communications (each taught by professor who was brought into company to instruct engineers and other specialized individuals)•Administered all H-D Culture Programs, including New Employee Orientation, Root Learning, Diversity, Partnering Education•Facilitated New Employee Orientation, the site’s Orientation program and Root Learning•Registered all participants via PeopleSoft and sent confirmations (prior to LMS implementation)•Prepared all materials•Created communication to recruit attendees (emails, flyers, schedules)•Coached/mentored daily activities of intern student in Training Department•Managed all aspects of all CAD Training (several courses)•Managed all aspects Technical training (ex: Engineering Statistics, GD&T, Project Management)•Approved and tracked all Enhancement Forms for hourly personnel•Processed invoices for all training programs•Harvested data for budget process •Prepared Quarterly Metrics for OE Engineering and PDC•Approved and processed and tuition requests

•Maintained the Quality System on ISOxPERT- Supported the creation/modification of documentation (including flowcharts)- Administered ‘Controlled’ binders of documentation for the PDC- Trained/coached individuals on ISOxPERT functions- Maintained Document Applicability Matrix; informed PDC organization of newly released/updated documents•Administered CAR (Corrective Action Request) System- Initiated CAR’s as a result of Internal Quality Audits- Established and maintained Internal Audit Schedule based upon status and importance- Scheduled and prepared materials for Internal Auditor meetings- Maintained Quality Audit records, such as status reporting- Audited departments on an as needed basis- Maintained Quality System communication systems (bulletin boards, H-D World)•Prepared Agenda/minutes for the Quality Steering Committee (now QBPC-Quality Best Practice Circle)•Maintained departmental ISO documentation