AeroLeads people directory · profile
Kim Krause Email & Phone Number
Head of Digital Product and Customer Experience
at
Centaur Systems, Inc.
1 work email found
@gocollette.com
4 phones found area 312
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Head of Digital Product and Customer Experience
Location
Greater Chicago Area, United States
Who is Kim Krause? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Kim Krause is listed as Head of Digital Product and Customer Experience at Centaur Systems, Inc., based in Greater Chicago Area, United States. AeroLeads shows a work email signal at gocollette.com, phone signal with area code 312, and a matched LinkedIn profile for Kim Krause.
Kim Krause previously worked as Head of Product and Customer Experience at Centaur Systems, Inc. and Vice President of Digital Product and Technology at Collette. Kim Krause holds Bachelor Of Science, Computer Information Systems from Devry University.
Company email context
Email format at Centaur Systems, Inc.
This section adds company-level context without repeating Kim Krause's masked contact details.
{first_initial}{last}@gocollette.com
86% confidence
AeroLeads found 1 current-domain work email signal for Kim Krause. Compare company email patterns before reaching out.
Profile bio
About Kim Krause
I’ve dedicated my career to travel technology, and I’m genuinely passionate about transparent leadership, building authentic connections with my teams, colleagues, and customers, and driving meaningful, innovative change. 𝐈 𝐚𝐛𝐬𝐨𝐥𝐮𝐭𝐞𝐥𝐲 𝐥𝐨𝐯𝐞 𝐰𝐡𝐚𝐭 𝐈 𝐝𝐨!In my new role at Centaur Systems, we're focused on enhancing and innovating our Centaur Travel Business Management System—a solution designed to help tour operators of all kinds and sizes overcome their unique operational challenges.I was extremely fortunate to start my career on a very small team responsible for the rewrite and modernization of the Central Reservation System at Hyatt Hotels, known as SPIRIT. The experience taught me agile, product and customer focus long before they were well-adopted methodologies, and I am eternally grateful for the mentors and colleagues that I had the good-fortune to begin my career with that shaped the successful approaches that I carry forward to this day.Over the years, I’ve since successfully innovated and launched several B2B applications - Colleague Advantage for Hyatt’s front desk and MyCollette for self-service tour management at Collette. I’ve developed API frameworks for micro web services, enhancing real-time data delivery and system efficiency. My CRM experience includes guest profile systems using Informatica MDM and Salesforce integration.My design approach keeps customers at the heart of everything we do and combines strong intuitive insight with data analysis to uncover genuine problems, leading to solutions that customers can’t imagine living without. The unique combination of my technical and product expertise helps me bridge the gap between customers, stakeholders, and technical teams, driving focused innovation that naturally leads to product adoptionThe outcomes of my team's efforts have been measurable results including industry awards, enhanced customer loyalty, more efficient training approaches, diminished customer complaints, optimized system performance, streamlined business processes, and increased automation, leading to accelerated development timelines and deepened trust in our business relationships.I’m energized by the hard work, responsibility, and accountability of making a REAL difference for customers, stakeholders, my teams, and my company.Thank you for taking the time to learn more about me!
Listed skills include Hotels, Hospitality, Hospitality Management, Management, and 49 others.
Current workplace
Kim Krause's current company
Company context helps verify the profile and gives searchers a useful next step.
Centaur Systems, Inc.
Website
AeroLeads page
8 roles · 38 years
Kim Krause work experience
A career timeline built from the work history available for this profile.
Head Of Product And Customer Experience
In this role, I am focused on innovating and enhancing the user experience and digital product technology for the Centaur Travel Business Management System, a comprehensive product suite for tour operators.
Vice President Of Digital Product And Technology
I joined Collette to accept the challenge of leading and expanding a new department focused on digital transformation and technology support for Sales. In this role, I managed both legacy systems and innovated new solutions. We successfully expanded the local team into a 22-member global unit, driving transformation, collaboration, increasing automation, and transitioning to a customer-centric, agile Digital Product model.I innovated a new self-service B2B digital product known as MyCollette, catering to the self-service needs of travel agents and group leaders working with the company. As both Product Owner and Manager, I took charge of overseeing the entire product lifecycle, from continuous discovery, feedback loop management, technical development and product roadmap creation to successful launch. Our seamless integration of Salesforce into the existing technology ecosystem ensured minimal disruption to busy business operations. I also led the creation of a new RESTful web service layer, supporting agile system development, minimizing development redundancy, and enhancing data reliability.In response to organizational changes, the Collette technology team transitioned back to a local/hybrid model.
Dec 2021 - Dec 2023
Director Of Product And Application Development
I had the privilege of being invited back to Hyatt by the CIO, providing a seamless continuation of my career following my previous 10-year tenure at the company.During this tenure, I assumed responsibility for 3 strategic systems: the guest recognition CRM MDM system, the creation of a brand new framework of RESTful API's and the ideation and delivery of a brand new web application for the front desk, Colleague Advantage.
Jan 2011 - Nov 2021
Career Transition
Career Break
I took a risk and transitioned my career to freelance technology consulting while simultaneously prioritizing my time to starting a family and full-time parenthood.
2003 - 2010
~7 yrs
Information Technology Consultant
2001 - 2003
~2 yrs
Information Technology Consultant
1999 - 2001
~2 yrs
Progressed From Associate Developer To Sr. Technical Manager Through 5 Promotions
I was very fortunate to start my career as a lead developer/programmer on a 12 person team responsible for rewriting the SPIRIT CRS (Central Reservation System) for Hyatt. From the very beginning, I witnessed the transformative power of true teamwork and collaboration and was lucky enough to learn strong leadership skills from the very beginning of my career from some amazingly strong mentors and leaders. Within 9 months, we successfully developed and launched the system and earned a prestigious CIO Magazine Best Business Application Award.I ultimately took ownership of leading and building the development team for the system and managing system enhancement design directly with the Call Center business teams.My role was also pivotal in supporting the sale and adoption of the CRS by other hotel chains and I was responsible for the technology training, customization and implementation of the system for LaQuinta Hotels.I was promoted 5 positions during my tenure and was very proud to be peer-nominated as the first-ever Employee of the Year for the Technical Center.
1989 - 1999
~10 yrs
2 education records
Kim Krause education
Bachelor Of Science, Computer Information Systems
Devry University
Two Year Certificate, Business Studies
Indiana University Bloomington
FAQ
Frequently asked questions about Kim Krause
Quick answers generated from the profile data available on this page.
What company does Kim Krause work for?
Kim Krause works for Centaur Systems, Inc..
What is Kim Krause's role at Centaur Systems, Inc.?
Kim Krause is listed as Head of Digital Product and Customer Experience at Centaur Systems, Inc..
What is Kim Krause's email address?
AeroLeads has found 1 work email signal at @gocollette.com for Kim Krause at Centaur Systems, Inc..
What is Kim Krause's phone number?
AeroLeads has found 4 phone signal(s) with area code 312 for Kim Krause at Centaur Systems, Inc..
Where is Kim Krause based?
Kim Krause is based in Greater Chicago Area, United States while working with Centaur Systems, Inc..
What companies has Kim Krause worked for?
Kim Krause has worked for Centaur Systems, Inc., Collette, Hyatt Hotels Corporation, Career Break, and Verizon Business.
How can I contact Kim Krause?
You can use AeroLeads to view verified contact signals for Kim Krause at Centaur Systems, Inc., including work email, phone, and LinkedIn data when available.
What schools did Kim Krause attend?
Kim Krause holds Bachelor Of Science, Computer Information Systems from Devry University.
What skills is Kim Krause known for?
Kim Krause is listed with skills including Hotels, Hospitality, Hospitality Management, Management, Revenue Analysis, Tourism, Business Analysis, and Sdlc.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial