Kim Draper Email & Phone Number

Payson, Utah, United States

Perform all equipment operating duties as neededWorking on hyperlinks in Bluebeam software, updating RFI’s when updates have received from various parties. Learned the job site system of how things function throughout the site for better understanding and navigation of blueprints. Update TOPCON GPS with points provided by engineering team from updated prints in Bluebeam. Verify GPS placement for buildings and future construction Verify GPS points and lines in the field to ensure future construction is on measurement, record points for underground utilities and other locations as necessary. Create offsets for future excavation of pipe systems Calibrate measurements on blueprints in Bluebeam and bring them to life by mapping them outside. Utilize AutoCAD to verify various points, northings and eastings from engineers. Use AutoCAD points to enter into Topcon GPS for site layout purposes. Create As Builts file- Download all points taken from GPS biweekly and update into AutoCAD drawings and excel point lists to provide client at end of job. Use equipment locator to verify location of various utilities and mark them out in the field.

Payson, Utah, United States

Perform Pre operation checklists everyday for various equipment on job site Run 2 way radio to keep informed on tasks throughout the day Ensure routine maintenance has been issued for equipment and ensure items such as fluid and parts are ordered for equipment to operate smoothlyGrease equipment as necessary and thorough inspection of rams and hydraulics performed daily Trained on operating loaders, skidsteers, trackhoes, haul trucks, water trucks, sweepers, and mini excavators. Ensure water is delivered to multiple crews daily. Wet and sweep roads daily on schedule to ensure dust is not an issue.

United States

Use CRM tools to make good business decisions to drive seller/buyer success, while working to mitigate risk and losses for eBayApply problem solving and judgement when considering limits, selling performance and restrictions on a member accountEffectively communicate via multiple contact channels by utilizing active listening and clearly speaking to customers Coach sellers on trading practices which create good buyer experiences and enable safe, sustainable growth in the platformAssess sellers business model and recommend changes to align their business to eBay’s processes and policiesCollaborate with peers and leaders to identify customer pain points and recommended changes to improve processes and/or policiesUnderstand eBay policies that would help judgement in decisions to limit eBay’s exposure to riskAchieve quality, satisfaction, and operational metrics as set out by the leadership team

Formerly Neto, I was hired to be senior level support for Neto’s transition to the United States from Australia. I worked to fix Australian and US merchant websites and troubleshoot issues that arose on the commerce cloud SAAS platform so merchants could get back to business. My main specialty was focused on sales channels to ensure the connection was credible, diagnose order issues, shipping troubles, error resolution, sync issues with products etc. that directly affect sales channels. Sales channels that fell under my expertise were eBay, Amazon, Catch, Mydeal, Kogan, Tradesquare etc. Troubleshoot in Crescodata apps to solve complex issues that arise with sales channel integrations. Troubleshooting other areas of the platform as well such as •importing/exporting data and API issues•inventory/ stock management• Quickbooks/Xero/MYOB integration issues• email issues/Mailgun troubleshooting• light non complex coding issues with theme templates Worked with merchants, developers, product team and other internal teams to understand and escalate impact of bug issues and go to bat for merchants who need STAT fixes. Consistently a top case closer with 10/10 customer satisfaction ratings.Utilized Jira, Confluence, Salesforce, Excel, Goto, Slack, Microsoft teams, outlook etc. for back end job functions

Utah, United States

Built Shopify stores for several clients as well as managed connection between Shopify and Amazon to fulfill FBA orders.

Utah, United States

Located Gas services for Dominion Energy. Read maps to determine how gas service was buried underground and used devices to locate and paint those services. Effective Communication with contractors, other locators, dominion and corporate office for hard locates.

Mt. Pleasant Ut

● Effectively ran department which included taking phone, chat and email correspondence from stockholders, customers, and store owners. Also effectively ensuring each department was operating effectively and lending a hand to those in the department and outside of the department, that needed assistance. ● Retained stores who wanted to close by utilizing empathetic communication.

Provo, Utah Area

Located underground utilities. Looked at different prints for Centurylink phone and Rocky Mountain Power for different areas of Utah, go to the location called in from 811 services and find what is on these prints physically. I use a locator to search these things underground after that I then paint out what I find.

Mount Pleasant Utah

I help patients get the medical equipment that they need, Everything ranging from Respiratory equipment like multi level PAP devices to nebulizers, from hospital beds to canes. Anything that a patient needs to make their life a better, healthier one. I become an expert on durable medical equipment so I can aid my patients with troubleshooting, and making sure they get the best product for their needs. I also authorize patients to get CPAP machines. I work with providers to get patients qualified, then make sure their insurance will cover it. I recover lost equipment. I spend most of my day talking on the phone. I check up on my patients to see if they need supplies, and to see how they are doing. I care about their well being. I take their problems into my own hands and solve them. I solve really big problems in my office. Whether it is a piece of equipment that didn't bill properly, or working with airlines to get our patients on a plane last minute with a portable oxygen concentrator, I make it happen. The last few months of 2016, I found a way to generate my store $3500 extra per month in revenue by fixing simple errors that were overlooked. And I plan to fix bigger issues in the future.

Provo, Utah Area

I have the most amazing job. I get to assist customers with their Quickbooks assisted payroll. Anything that goes wrong I get to solve. If a complex item needs to be added to their payroll, I am the one our customers call to get the job done. i get to see how many taxes and payroll items affect a businesses payroll. It's definitely a great learning experience and I am honored to see how payroll works for small businesses.

American Fork

I currently do paralegal work for Myler Disability. The majority of my clients are in the Texas, Oklahoma area. I love my job and helping people on their path to getting disability. I make about 80-120 calls per day. Most of them are to clients, attorneys, medical facilities social security and Administrative Law Judges. I prepare disability cases for hearing.

Orem Utah

I've worked warehouse as a temporary employee for Spherion. Now I work as a recruiting specialist and an office receptionist in house.

Provo, Utah Area

I worked as a registrar doing office/ clerical work.

Marketed the store. Gave ideas for contests, how to improve revenue, how to increase sale abilities. Made friends with customers, stuck a smile on our customers and other employees.