Kim Lipkind Email & Phone Number

Greater Pittsburgh Area

• Agile Scrum Master, Professional Scrum Master I (PSM I)• Develop and support Crystal reports, Oracle PLSQL packages, linux shell scripts, Informatica mappings and Business Objects Universes to support HM Insurance Group for projects and maintenance efforts. • Develop, unit test, create process documentation, and conduct training, utilizing Agile methodology. • Analyze data using SQL, respond to business’ needs, investigate and correct processing issues. • Identify departmental gaps and document improvement suggestions. Created and documented repeatable processes and trained coworkers to address gaps.

Greater Pittsburgh Area

• Develop and support applications essential for Medicare processing. Ensured system availability.• Develop and maintain Oracle Forms and Oracle Reports solutions. • Project management for smaller projects.• Member of the MSS&D Jurisdiction 12 Implementation Team that won Highmark's 2008 ISG Team Excellence Award. Instrumental in successful JH and J12 Medicare contract transitions.• Analyze data using SQL, respond to business’ needs, investigate and correct processing issues. • Develop and maintain various documents, including policies, procedures, diagrams and Disaster Recovery Plan. • Developed and documented departmental Clearcase/Clearquest/Harvest utilization procedure and flow. Documented and trained staff and Medicare Business Analysts to use Clearcase, Clearquest and Harvest for change control.• Assist management with audit tasks and devising logical approaches, standards, naming conventions.• Designed and developed an application to replace a detailed Lotus Notes application, support Medicare's claims data warehouse.

Greater Pittsburgh Area

• Developed and maintained HIPAA and security-oriented documentation, including Risk Assessment and System Security Plan for the System Security Officer of a prior Highmark subsidiary.• Performed gap analysis and wrote Security policies/procedures to address CMS Security Requirements.• Developed an Access database to cost-effectively track and report required HIPAA testing information to the government (CMS). Coordinated 837 and 835 EDI transaction testing, tracking, analysis, documentation, external correspondence and government reporting. • Supported the System Security Officer, performed gap analysis and wrote Security policies/procedures to address CMS Security Requirements.

Pittsburgh

• The primary and/or sole point of contact to 15+ clients. Managed accounts' needs and prioritized my work schedule to provide system availability, project completion and high customer satisfaction.• Provided wide array of IT services, such as formal meetings, one-on-one discussions with end users, complete requirements study, application design, project management and training. • Designed and developed custom applications in IBM RPG language on AS/400 (iSeries) midrange computer, including database design and CL procedures. Maintained and created new applications in various software packages as well as custom, homegrown environments. I lead co-worker talent as needed.• Analyzed and corrected data, debugged programs, created automated FTP processes.I also prepared proposals, documentation, and provided technical input and assisted on sales calls.