• Working part-time to support my post-graduate studies in a tight-knit team. • Managing on-site cleanliness with a high attention to detail. • Understanding and meeting hotel guest needs efficiently and empathetically.• Actively building on organisation and time-management skills as I balance academic and professional responsibilities.

• Managed The Michael Marks Awards live Twitter feed during the 2022 and 2023 awards ceremonies. Responsibilities included:• Coordinating with streaming teams and speakers to ensure social media commentary was synchronized with live stream. • Delivering varied on-site photography to post with Tweets and encourage engagement.

• Carrying out a number of interviews with final year undergraduate and integrated masters students for The Times Final Year Student Survey.

• Researched and wrote over 35 blog posts for Reedsy’s blogs and guest blogs; all met high written communication and SEO standards. • Drove email outreach and secured ongoing guest posts and podcast features with writing blogs and influencers. • Spearheaded Twitter presence, including: solving customer service queries, increasing blog traffic, coordination with other social media managers. • Managed discovery and acquisition of expired domains to boost SEO. • Judged Reedsy… Show more • Researched and wrote over 35 blog posts for Reedsy’s blogs and guest blogs; all met high written communication and SEO standards. • Drove email outreach and secured ongoing guest posts and podcast features with writing blogs and influencers. • Spearheaded Twitter presence, including: solving customer service queries, increasing blog traffic, coordination with other social media managers. • Managed discovery and acquisition of expired domains to boost SEO. • Judged Reedsy Prompts short story competition, working closely with co-judges and the writing community.• Worked with authors and publishing professionals to transcribe live interviews into engaging blog posts. Show less

• Volunteer Sales Assistant for the UK Games Expo, starting with a training course.• Managed customer queries and relations in a high intensity environment.• Recorded sales and data.• Managed queues.• Product promotion.

• Volunteer Front of House at regular poetry open mic performance nights. • Recorded details of performances.• Communicated information about the structure of the evening.• Handled book sales for the performers.