Green Cat promotes traditional hand woven fabrics of minority groups in Vietnam. We went to the villages in North to develop fabrics & build close relationship with local artisans. It is a great material for creating sustainable and eco-friendly product.

* Administrative Operation* HR* Office Procurement

Deliver excellent service to ensure high levels of customer satisfaction.• Motivate the sales team to meet sales objectives by training and mentoring staff.• Create business strategies to attract new customers, expand store traffic, and enhance profitability.• Hire, train, and oversee new staff.• Respond to customer complaints and concerns in a professional manner.• Ensure store compliance with health and safety regulations.• Develop and arrange promotional material and in-store displays.• Prepare detailed reports on buying trends, customer requirements, and profits.• Undertake store administration duties such as managing store budgets and updating financial records.• Monitor inventory levels and order new items.• Planning and budget for Marcom plan.• Planning and supervise for Yoga Program.• Coordinated with clients to organize workshops, yoga retreat.

Assumed ownership over team productivity and managed work flow to meet or exceed quality service goal.Researched and corrected regular, advanced and long - standing customer concern to promote companyloyalty.Review repeat issues within operations and business management to solve problems and improve companyoutcomes.Follow through with clients requests to resolve problems.Work with marketing department to launch and manage promotional activities and campaigns.

Charity Program planning. Analysing problems and opportunities, defining goals, recommending and planning activities and measuring results. ...Writing & Editing article on social mediaMedia relationshipFundraising