Kim Martinez Email and Phone Number
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I help lower to middle market healthcare companies improve patient care and create value by driving operational excellence through professionalizing and optimizing systems, process and people management. Stanford MBA, professional engineer and 3M trained certified six sigma master black belt with extensive operational excellence, team efficiency and strategic growth experience. Experienced at implementing technology and automation to scale operations and improve EBITDA.With over 20 years of experience of driving value creation, improving clinical outcomes and enhancing profitability in high growth healthcare service organizations, I am passionate about making a positive difference in the world through my work. I've honed my skills at national multi-site healthcare organizations such as DaVita, as well as lower middle market organizations with founder-CEOs looking to professionalize and rapidly accelerate growth.I currently serve as a Board Director for Mass Liberation, a non-profit empowering individuals returning to society after incarceration, providing them with holistic support and opportunities to contribute to their communities. I am also an active USA Swimming Official and Chief Judge.Previously, I was the Chief Operating Officer for Traditions Behavioral Health. In that role I was responsible for overseeing the clinical and corporate operations, physician engagement, client management, HR and IT.Featured Business Results❇️ Grew revenue at Traditions Behavioral Health by 65%, expanding operations from 1 to 5 states ❇️ Transformed DaVita Rx from 0 to $1B in revenues, serving 135,000+ patients in 40 states❇️ Acquired and integrated two companies at Innerchange, driving 25% increase in revenue Education Highlights💫 Stanford Graduate School of Business: MBA with focus on Healthcare and Entrepreneurship💫 Wharton Executive Education: Twitter Executive Leadership Academy💫 Iowa State University: B.S. Chemical Engineering💫 University College London: Chemical Engineering Laboratory
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Founder And PrincipalClear Frame ConsultingSan Francisco, Ca, Us
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Voluntary WorkCareer Break 2024 - Present
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Chief Operating OfficerTraditions Behavioral Health 2019 - 2023Larkspur, Ca, UsCOO for a private equity (PE) backed, rapidly growing behavioral health services company. Responsible for HR, IT, Legal & Compliance and Clinical Operations. Significant external facing responsibilities included clinician engagement, clinical recruiting and client management.• Increased top line revenue over 65% in 4 years• Expanded operations from 1 to 5 states through organic growth initiatives• Drove gross margins from single to double digits through client, contract and physician management • Enabled multi-state growth through professionalizing and scaling internal systems and technology• Led the organization’s pivot from 100% in-person to hybrid telehealth, diversifying revenue streams• Increased provider retention by building a strong clinical community, delivering education and peer coaching for physicians and nurses -
Sr Director Of Global User Operations, Twitter ServiceTwitter 2018 - 2019San Francisco, Ca, UsAfter working in the adolescent behavioral health industry and seeing the negative impacts of social media on young people, I joined Twitter's content moderation team to be part of the solutionProvided executive leadership to technical and non-technical teams in 8 different countries providing 24/7 global customer support and content moderation. Partnered across operations, legal, policy, product and engineering to deliver new standards of service in safety, identity verifications, account access, election interference and global terrorism.• Established and led Twitter's global escalations team, responsible for the most complex and difficult cases worldwide, while also managing global teams responsible for day-to-day content moderation• Drove improved user safety and engagement, attracting more advertisers and increased ad sales, resulting in 14% revenue growth and 23% increase in EBITDA from 2018 to 2019• Leveraged automation, large language models (LLMs) and machine learning (ML) to remove millions of abusive accounts and deployed safety features like muting, blocking and automated terrorism content identification and removal• Successfully led the implementation of new global data privacy and protection regulations (GDPR) -
Vice President OperationsWider Circle 2017 - 2018Redwood City, Ca, UsWider Circle was an early stage health services company, founded by two of my Stanford GSB classmates, focused on improving the lives and well-being of older adults while decreasing healthcare costs.• Created inaugural operating model; launched local senior groups in 5 distinct markets• Implemented outbound marketing and sales process, enrolling over 100 seniors per month • Drove 15% improvement in seniors’ engagement with preventative services -
Chief Revenue Growth Officer And Executive Vice PresidentInnerchange: A Higher Standard Of Healing 2016 - 2017Provo, Utah, UsInnerChange was a private equity (PE) backed leading national provider of mental and behavioral healthcare for young people experiencing emotional, mental health or behavioral difficulties. I provided executive leadership for sales, marketing, admissions and new market development teams. My responsibilities spanned 8 programs in 12 states.• Delivered 25% increase in revenue in a 12 month period• Successfully acquired and integrated (culturally, financially and operationally) two portfolio companies• Diversified and grew revenue channels by building an external sales team• Increased marketing reach and conversion by implementing enhanced digital strategies (SEO and SEM)Calo Programs acquired InnerChange and subsequently added New Vision Wilderness Programs and Potomac Pathways to create Embark Behavioral Health. -
Vice President, Innovation And New Capabilities - Davita RxDavita Kidney Care 2011 - 2015Denver, Co, Us• Transformed DaVita Rx into a nationally integrated pharmacy serving 135,000+ patients in 40+ states• Developed and executed a 5 year innovation roadmap• Led corporate culture and communications strategy• Secured funding and oversaw program to rebuild DaVita Rx’s technology infrastructure• Redesigned the organizational structure to facilitate rapid growth in products and customers -
Director, Operational Excellence - Davita RxDavita Kidney Care 2009 - 2011Denver, Co, Us• Implemented bundled payment reform, the largest operational redesign in DaVita Rx’s history• Launched quality, project management, and training departments, successfully onboarding hundreds of teammates annually• Executed $2MM real estate expansion projects to enable operational scale and strategic growth
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Director, Special Projects & Business Development - Davita RxDavita Kidney Care 2008 - 2009Denver, Co, Us• Launched new profitable clinical service, expanding DaVita Rx’s reach to non-DaVita patients• Conducted due diligence, evaluated regulations, and developed valuation models for new business deals and partnerships• Led the business reengineering necessary to implement ePrescribing, covered technical architecture, process redesign, teammate training, and external marketing
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Manager, Pharmacy Operations - Davita RxDavita Kidney Care 2007 - 2008Denver, Co, UsManaged P&L and day to day operations for high volume specialty pharmacy• Relocated operations, doubling capacity through automation without a single service failure
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Manager, Six Sigma Programs (Invisalign)Align Technology 2002 - 2005Tempe, Arizona, UsCreated and managed the first continuous improvement department for class 1 medical device company.• Supported revenue growth from $75MM to $207MM in less than 2 years through multi-site operational scale-up and efficiency• Deployed Six Sigma methodology in operations, improving quality yields and savings of $1.5MM• Pioneered organizational change management process, supporting significant organizational growth and value creation -
Advanced Process And Quality Engineer3M 1998 - 2002St Paul, Mn, UsOptical Systems Division was the fastest growing entrepreneurial segment of the company. • Scaled-up new product from pilot to full manufacturing, delivering $30M annual revenue in first year• Designed, conducted and analyzed multiple Design of Experiments (DOE) to improve launch of new product into international makets, resulting in $10M+ of profitable sales• Implemented Statistical Process Control (SPC) and quality engineering methodologies, improving manufacturing yields over 35%
Kim Martinez Education Details
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Stanford University Graduate School Of BusinessEntrepreneurship/Entrepreneurial Studies -
Wharton Executive Education
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Iowa State UniversityChemical Engineering
Frequently Asked Questions about Kim Martinez
What company does Kim Martinez work for?
Kim Martinez works for Clear Frame Consulting
What is Kim Martinez's role at the current company?
Kim Martinez's current role is Founder and Principal.
What is Kim Martinez's email address?
Kim Martinez's email address is kw****@****gsb.org
What is Kim Martinez's direct phone number?
Kim Martinez's direct phone number is +141550*****
What schools did Kim Martinez attend?
Kim Martinez attended Stanford University Graduate School Of Business, Wharton Executive Education, Iowa State University.
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