Kim Menchavez, M.S. Email & Phone Number

Culver City, California, Us

Lead Researcher for all research studies for Tiki Solitaire TriPeaksManage all UX studies from start to finish (i.e. project kick-off, execution, analysis, and insights presentation)Define best research methods, target segments, and hone on research questions to address business objectivesQualitative specialist for all in-development games under the Scopely Max Division

Monrovia, California, Us

Pioneered UX research for NZXT Web and Products (Hardware and Software)Advised cross-functional teams on how-to initiate research and meet research goalsDirectly worked on the product development of the following NZXT products: BLD Kit, Website Configurator, Starter PC, Lift Mouse, monitors, and unreleased productsSupported the qualitative data analysis to develop the guidebook that launched the 1 million dollar success of the BLD KitResearched a color study using a survey to understand customer preferences to identify which colors will be used for the NZXT custom productsResearched customers to understand their knowledge and attitudes toward PC builds with APUs vs GPUs to validate the need to create the Starter PCGenerated surveys to regularly measure customer satisfaction on the following: web engagement, post-product experience, hardware touchpoints Work directly with industrial designers, engineers, web, analytics, and marketing teams to create actionable solutions to improve current and future productsGenerated new personas and segments to develop new target markets

Manila, Ph

Lead UX Research team and UX Designers to improve Fitscovery website UXConducted a 10+ person exploratory study on current clients (fitness entrepreneurs and fitness clients) and understand how they currently use Fitscovery and identify features to optimize interactionConducted heuristic evaluations on online products to increase engagement, onboard future clients, and ensure ongoing quality designPartnered with the CEO to represent user needs and deliver immediate changes for the future launch of the entire Fitscovery platform by the end of 2020

Riverside, Ca, Us

• Analyze 2500 out-of-state and international applicants every academic year• Conduct tailored academic advising based on academic program and interest. • Perform annual heuristic evaluations of the UCR website and marketing materials • Collaborate with UC campus cross-functional partners to plan, recruit, and present nationwide• Devise pandemic mitigation solutions for student recruitment and enrollment• Public presentation skills that excellently articulate ideas with an engaging presence and style for 100-1000 participants• Spearhead "text brigade" initiative to improve employee engagement across the undergraduate admissions department• Go-to event host for UC events and department events

Los Angeles, Ca, Us

Conducted UX Research projects which included a proposal, recruitment, research execution, analysis, and presentationConducted usability studies for Nike Training Club App (Program Feature)Conducted exploratory research identifying elements that inspire human connection through using remote video technology during COVID to inspire a new feature for ZOOM video communications

Long Beach, Ca, Us

• Cross-trained 5 international evaluators on Southeast Asian countries• Enforced policies and procedures for undergraduate and graduate applications• Demonstrated specialization in analyzing foreign credentials for visiting lecturers and professors

Culver City, Ca, Us

Specialized on foreign academic credentials: Japan, Taiwan, Korea, Japan, Philippines and India.Composed extensive research on academic institutions and create degree equivalencies used for licensure, job opportunities, and degree application.Deciphered new data, ambiguous equivalencies and deviant documents from the Philippines.

Increased student enrollment to 50% .Lead programs for all age groups (5 and above).Spearheaded annual 6 marketing events that generated an average of 7 sign new enrollments.Produced and coached US national champions and state champsions.Conducted inter-studio instructor seminars for teaching development.

Master Of Science - Ms, Applied Psychology

Bachelor Of Arts, Interdisciplinary Studies Minor In Psychology And Communications