Align business objectives with employees and management in designated business units. Serve as a consultant to management on human resource-related issues. Act as an employee champion and change agent. Assess and anticipate HR-related needs. Communicate needs proactively with the HR department and business management, seeking to develop integrated solutions. Formulate partnerships across the HR function to deliver value-added service to management and employees that reflect the business objectives of the organization. Maintain an effective level of business literacy about the business unit's financial position, its midrange plans, its culture and its competition. Work closely with C class executives to disseminate the goals, objectives and guiding behaviors of the organization with the utmost confidentiality.

Managed a staff and provided oversight for the Employee Relations function for DST Health Solutions; which involves leadership of associates in multiple locations. Partner with senior company leaders to provide an HR focus to discussions regarding organizational development, organizational effectiveness, and strategic planning. Develop and administer proactive programs, procedures, and plans related to employee relations activities. Such programs/plans include, associate counseling, development and interpretation of policies, equal employment opportunity programs, and associate retention. Build departmental budgets and ensure compliance with corporate strategies. Proficient in federal and state employment laws as well as ADA, FMLA, ACA, FLSA, EEOC

Managed a staff and oversaw the administration of health and welfare plans, new associate orientation, performance management, and company policy interpretation. Developed and recommended company policies and procedures. Researched and resolved escalated, complex HR situations. Consult with corporate counsel to ensure legal compliance and minimize liability. Promote an atmosphere that encourages and fosters high teamwork and strong ethics. Lead HR projects and programs. Contribute to developing and managing departmental budgets and ensuring compliance with corporate strategies.

Administer policies and procedures to ensure legal compliance with EEOC, FMLA, ADA, Workers Compensation, Unemployment Benefits, FLSA, and all other applicable state and federal laws. Establish and maintain effective associate relations through fair and consistent application of organizational policies and procedures. Provide guidance and training to associates and managers. Investigate associate issues and counsel management on appropriate actions to address and resolve. Coordinate and lead HR projects and programs.

Independently work on assignments of any type or scope but typically handled work with a high level of complexity, requiring significant experience in and knowledge of industry practices and department/company activities. Exercised independent judgment and regularly handle confidential and proprietary information. Performed work related to the department budget and suggested ways to reduce expenses. Indirect supervisory responsibility.

Performed a wide variety of administrative and support services to a department(s), business unit(s), and upper level management. Independently worked on assignments of any type or scope but handled work with a high level of complexity, requiring significant experience in and knowledge of industry practices and department/company activities.

Perform HR-related functions, which required basic experience, skill, and knowledge of HR organizational policies and practices. Coordinated and assisted with the administration of HR projects and programs, which involved preparing reports, processing complex data reports, and performing data entry.