Kim Parlier

Kim Parlier Email and Phone Number

Enterprise Relationship Manager
Kim Parlier's Location
Raleigh-Durham-Chapel Hill Area, United States
Kim Parlier's Contact Details
About Kim Parlier

Kim Parlier is a Enterprise Relationship Manager. Colleagues describe them as "While working at Peopleclick I was fortunate to have Kim on the Account Management team. Kim brought a high level of energy and a positive can do attitude to the workplace that set a great example for all those around her even when dealing with challenging situations. Kim supported some of Peopleclick's largest enterprise customers whose continued business was critical to Peopleclick's success. Kim not only assured those renewals but expanded business in many of those and other accounts she managed. Kim's clients trusted her because she brought both character and competence to the role of Peopleclick Account Manager. Her genuineness and innate talent for building relationships had both customer's as well as colleagues seek her out for guidance and advice. Kim's success was well earned and I am confident that she would bring to any organization that she might choose to join the same level of success." and "As our Account Management representative from Peoplefluent (formerly Peopleclick Authoria) Kim was always a pleasure to work with. She listened to our needs, and always made recommendations that were in line with them. She set clear expectations and always operated with a client focus. I would welcome the opportunity to work with Kim again."

Kim Parlier's Current Company Details

Enterprise Relationship Manager
Kim Parlier Work Experience Details
  • Ibm
    Client Executive
    Ibm Apr 2016 - Jul 2017
    Research Triangle Park, Nc
    • Responsible for managing and building the client relationship as an advocate and facilitator in the Managed Hosting and Application Services division. Utilize extensive expert consulting experience to strategically align technology and service in support of clients business goals and objectives.• Manage various clients in their verticals such as eCommerce, PeopleSoft, Oracle, SAP and various hosting environments.• Responsible for contracts, program governance, strategy, planning, issue resolution and day to day oversight of the clients environments. • Manage all contracts, pricing, and systems and apps associated with each client’s environment. Manage account plans and strategic planning and road mapping for client initiatives.• Provide a value add customer experience to the customer. Coordinate, facilitate and provide issue resolution with the various teams within IBM. • Insure that budgets are adhered to, billing is accurate, and customer surveys are complete, cross sell and up sell the client across the functional areas.
  • At&T Hosting & Application Services
    Client Executive
    At&T Hosting & Application Services Jun 2013 - Apr 2016
    Morrisville, Nc
    Responsible for managing and building the client relationship as an advocate and facilitator in the Managed Hosting and Application Services division. Utilize extensive expert consulting experience to strategically align technology and service in support of clients business goals and objectives.• Manage various clients in their verticals such as eCommerce, PeopleSoft, Oracle, SAP and various hosting environments.• Responsible for contracts, program governance, strategy, planning, issue resolution and day to day oversight of the clients environments. • Manage all contracts, pricing, and systems and apps associated with each client’s environment. • Manage account plans, strategic planning and road mapping for client initiatives.• Provide a value add customer experience. Coordinate, facilitate and provide issue resolution with the various teams within AT&T. • Insure that budgets are adhered to, billing is accurate, and customer surveys are complete, cross sell and up sell the client across the functional areas.
  • Saba Software
    Client Executive
    Saba Software Jun 2012 - May 2013
    Responsible for ensuring the highest levels of customer satisfaction, maximizing the value of Saba’s solutions and services and ultimately customer retention. Primary contact for our largest and most strategic customers on the East Coast. Create and manage account plans that cover the full range of interactions; from apprising our customers as to new product and services announcements to proactively dealing with escalations. Significant revenue responsibility including closing OnDemand and ‘mature’ license renewals and sales of moderate upgrades.
  • Concur Technologies
    National Account Manager
    Concur Technologies Feb 2012 - May 2012
    Responsible for developing and maintaining strong customer relationships while monitoring the client’s utilization each month. Responsible for up-selling and cross selling all products and services to the current customer base. Identifies and spearheads account strategies that generate revenue in net new business with new accounts as well as increase revenue with current customer base.
  • Peoplefluent
    Senior Account Manager
    Peoplefluent May 2000 - Aug 2011
    PEOPLEFLUENT (Peopleclick Authoria), Raleigh, North Carolina. 2000 – 2011 $100M company providing Human Capital Management Software as a Service (SaaS)Senior Account Manager, 2007 – 2011. Responsible for over $4M of client renewal revenue annually. Successful up selling and cross selling to existing client base. Exceeded net new business quote for 4 consecutive years. Monitored projects from initiation through delivery specifically focused on client’s business needs. Specialties: *Strategic Account Management*Talent Acquisition/Recruitment and Learning Management Expertise *Talent Acquisition and Management Software*HRIS Integration and Configuration
  • Peoplefluent
    Consulting Project Manager
    Peoplefluent Sep 2006 - Apr 2007
  • Peoplefluent
    Senior Recruitment Manager
    Peoplefluent Apr 2004 - Aug 2006
  • Peoplefluent
    Client Service Manager
    Peoplefluent May 2000 - Apr 2004

Kim Parlier Skills

Saas Enterprise Software Account Management Solution Selling Crm Strategy Management Leadership Professional Services Salesforce.com Sales Operations Sales Recruiting Business Development New Business Development Applicant Tracking Systems Customer Relationship Management Hris Sales Management Sales Enablement Software As A Service

Kim Parlier Education Details

Frequently Asked Questions about Kim Parlier

What is Kim Parlier's role at the current company?

Kim Parlier's current role is Enterprise Relationship Manager.

What is Kim Parlier's email address?

Kim Parlier's email address is ki****@****ity.com

What schools did Kim Parlier attend?

Kim Parlier attended Campbell University.

What skills is Kim Parlier known for?

Kim Parlier has skills like Saas, Enterprise Software, Account Management, Solution Selling, Crm, Strategy, Management, Leadership, Professional Services, Salesforce.com, Sales Operations, Sales.

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