Kim Pendleton Email & Phone Number

Ann Arbor, MI, US

Troy, Michigan, US

• Managing a team between 10 -21 recruiters through the full life cycle of recruiting process ensuring we continually met customer staffing goals.
• Executed a high-volume recruiting strategy to deliver 200-300 starts a week across multiple customer locations.
• Building strategic recruiting plans based on each market and realigning recruiters focus to ensure we are building partnerships within those markets through hiring events and in market initiatives.
• Monthly marketing analysis to review the changes in pay rates, competitors, unemployment to ensure we are adjusting recruiting plans and implementing new strategies.
• Effectively communicating roles and responsibilities to ensure all team members are meeting/ exceeding expectations, coaching to weekly metrics to ensure we are meeting financial goals.
• Team development to ensure we promote from within my team by giving opportunities to recruiters that show leadership qualities and the initiative to take on additional responsibilities.

Troy, Michigan, US

• Manage branch staff: recruiting, retention, training, coaching, mentoring and performance management.
• Meet and exceed branch financial targets.
• Manage financial operations: forecasting, budgeting, business line analysis, risk assessment, cost of services analysis, weekly/monthly reporting, lost business analysis, etc.
• Responsible for both meeting and exceeding personal sales goals and team selling activities.
• Continued growth of the business within the Branch through the team and my own individual efforts.
• Continued growth of internal and external customer relationships to build additional revenue.

Troy, Michigan, US

• Responsible for providing best-in-class service to Kelly's customers and temporary employees.
• Perform customer-related service includes taking and filling orders, managing the order life cycle, resolving problems, and developing business through customer service calls and marketing candidates proactively.
• Recruit and source talent, train, conduct orientations, resolve problems, and manage employee relations issues, terminations, and permanent placement of talent.
• Responsible for the full life cycle of temporary employees for onboarding and conducting I9.
• Conduct on-site and off-site hiring events.
• Focus on profitable pricing, expense, and cost-of-service management (e.g., unemployment and workers' compensation) to achieve targeted contribution.

Menomonee Falls, Wisconsin, US

• Oversee store operations including planning, budgeting, payroll,scheduling and managing finances.
• Oversee daily store operations, while giving customers a great experience.
• Monitor sales performance through Business Summary Reports.
• Coach and train 100 associates on best practices and company merchandise guidelines.
• Run the hiring process for the store including but not limited to; application screening using Snagajob system, interviewing, job offering, background checks, and setting up new hire training and orientation.
• Input new candidates into Peoplesoft(oracle) system.