•Review a sample of service documentation prior to billing to ensure claims meet payer requirements•Review samples of documents in support of claims post billing•Indentifies documentation billing weaknesses or quality of service documentation specific to individual staff•Meet with identified staff to educate on the proper methods of documentation in support of billing or service provision documentation•Prepare report of findings•Develop measurable improvement plans•Recommend changes to policies, processes or procedures•Conduct inquiries into allegation as directed

Manage all Investigations, Give technicians their assignmentsConduct investigations with technicians, Ensure timely completion of all investigations, Review technicians work for quality and completeness, Request CSM & AVATAR eportsManage team schedule, Provide back up and morning coverage for helpline

Compliance Investigations, Problem Assessment Resolutions Conduct Chart Audits Service documentation,Ensure all programs are in Compliance with Policy and Procedure Billing Reports

Compliance Investigations, Problem Assessment Resolutions Conduct Chart Audits Service documentation and New hire and Current Staff. Ensure all programs are in Compliance with Policy and Procedure, New hire Paper work, Report Global Monitoring , Administrative Service Support, Billing Reports, Incident Reports. Facilitate Compliance 2 training, Documentation and Treatment Plan trainings