Dedicated and highly respected Executive Assistant with 20+ years’ experience supporting daily operational and administrative functions around customer centricity. Possess a positive attitude while being highly adaptive and working well under pressure. Conserves executives’ time and sets the pace by managing and maintaining the executives’ appointment schedule including scheduling meetings, conferences and travel.Demonstrated ability to provide comprehensive support for executive staff, exceptional organizational abilities including, calendaring, travel, meeting and event coordination and managing multiple projects simultaneously while supporting daily office operations.Established track record of accuracy and attention to detail in tracking action items and issues, managing communication plans, and documenting functional requirements in demanding timeframes.Skilled at researching, creating and maintaining best practices to improve efficiencies, effectiveness and identifying cost and time saving opportunities.Extremely focused and results-oriented in contributing to the effective and efficient management of the organization by ensuring efficient and effective administrative processes.

Handle customer registration process for our business-to-business website for North America. Work daily with internal/external customers to ensure that all aspects of the website are fully functional. Monthly TradeLink Analysis reporting. Enter Service tickets and conduct testing for business approval. Support sales, customers and customer service team for all TradeLink inquiries and conduct training.

for 3 of the Top 10 Key Accounts. Work daily with sales, pricing, planning and forecasting departments. Handle processing of order entry, credits/debits, and merchandise returns in SAP. Strong service skills and TEAM PLAYER!