Provide application assistance to NYS residents looking to enroll and renew health insurance coverage with the NYS of Health.Attend Marketing events to provide information on how to obtain insurance thru the NYS of Health

Provide application assistance to NYS residents looking to enroll and renew health insurance coverage with the NYS of HealthAttend Marketing events to provide information on how to obtain insurance thru the NYS of Health

Answered in bound calls from members and providersAssisted providers with benefit and eligibility questionsCreated authorizations and referrals for services

Screening uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance.Completeing the appropriate applications and following through until approvedDetailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked.Required to maintain assigned work queue of patient accounts.Collaborate with hospital staff, case managers, social workers, financial… Show more Screening uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance.Completeing the appropriate applications and following through until approvedDetailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked.Required to maintain assigned work queue of patient accounts.Collaborate with hospital staff, case managers, social workers, financial counselors.Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patientsMaintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warrantedRequests home visits as needed to acquire documentationCAC certified with the New York State of Health. Show less

Provide assistance to consumers seeking health care coverage including providing information on financial assistance programs and public health care programs (Medicaid, FHP, and CHIP).Process applications for health care coverage via the telephone including building tax household, household income, eligibility determinations, and interpreting of determinations.Process enrollments into HPS, plan changes, and dis enrollments.Processing of life events and special enrollment… Show more Provide assistance to consumers seeking health care coverage including providing information on financial assistance programs and public health care programs (Medicaid, FHP, and CHIP).Process applications for health care coverage via the telephone including building tax household, household income, eligibility determinations, and interpreting of determinations.Process enrollments into HPS, plan changes, and dis enrollments.Processing of life events and special enrollment periodsAssist brokers and Navigators with inquiries and eligibility and enrollment issues as appropriate.Assist in explaining plan enrollment options including but not limited to covered services, participating providers, and costProvides information and direction to callers regarding web-based, mail-in and telephone application/renewals, and other programs as applicable Show less