- Responsible for managing all accounts receivable from over a dozen Aging Service Acess Points agencies, Home- and Community-based Services Waiver program under MassHealth, the Veterans Administration as well as private payment clients.- Accountable for receiving, reviewing, and paying Accounts Payable expenses.- Monitor daily transactions in bank accounts.- Assist with administration of 401(k) plan.- Review and decision most purchase requests and coordinate purchases made.- Implemented the use of a clearing house for claim submission to the Veterans Administration to speed up claims processing.- Manage benefits enrollment process.- Responsible for preparing and processing bi-weekly payroll through iSolved.- Supervise, instruct, and provide direction to the Fiscal Department.

- Responsible for managing organization’s financial planning and accounting practices.- Manage bank account transactions within bank websites and QuickBooks.- Monitor daily transactions to all bank accounts.- Review and reconcile all organization bank accounts monthly.- Aid in annual budget approval process.- Review and decision all purchase requests for relevance and necessity.- Accountable for receiving, recording, and paying all Accounts Payable expenses.- Responsible for preparing and processing weekly payroll through ADP.- Administer the 401(k) plan and coordinate activities for the plan, including annual audit.- In charge of all activity surrounding Accounts Receivable from creditors.- Responsible for the preparation of statistical reports for all levels of management.- Assist in the collection and preparation of financial documents for CPA and state agencies.- Work with the external auditing firm on financial issues as needed.- Supervise, instruct, and provide direction to the Finance Department.

- Taught product-training workshops for a proprietary data cleansing/data re-engineering software tool, which provided data conversion, parsing, postal coding and matching capabilities for database systems.- Created and taught product-training workshops for a set of proprietary tools designed to assign and maintain relationship keys for databases.- Developed, designed, and implemented training materials for presentation to a diverse, international client base.

- Constructed marketing databases on multiple platforms used to grow existing business, as well as to build new business.- Implemented new technologies and designed solutions to meet requests for enhancements.- Troubleshot technical problems with databases.- Documented database creation and updated processes.- Provided technical training to clients aiding them in understanding how their database was constructed.- Coached new Technical Analysts in all phases of the database construction process enabling them to become productive, functional, technical resources to others within and outside of the team environment.

- Engineered system application to support all sales initiatives.- Investigated information needs related to products, sales, complimentary copies, customers, and territory configuration.- Supervised, instructed, and provided direction to the Sales Systems Assistant.- Developed database applications using Microsoft Access and Alpha4 to report sales.- Produced reports using Focus Mainframe Language to aid in increasing textbook sales.- Trained Sales and Marketing Systems Department on the applications created to assist product sales.- Diagnosed and resolved hardware and software issues.

- Created, implemented, and maintained applications and information systems for the Higher Education Sales Forces.- Prepared and maintained product lists and product status information for sales automation systems.- Recommended enhancements to the sales automation product application.- Monitored product-related applications.- Supported databases used to report sales to select sales information for production reports.- Provided information needed to evaluate sales objectives.- Diagnosed and resolved hardware and software issues.

- Maintained departmental databases used for support calls and costs.- Retained logs and generated reports used to monitor information flow.- Coordinated the distribution of materials for national sales meetings.- Diagnosed and resolved hardware and software issues.

- Serviced departmental databases used for support calls and costs.- Assisted in the distribution of materials for national sales meetings.- Diagnosed and resolved hardware and software issues.