Kim Saunders Email & Phone Number

New Zealand

Hamilton, New Zealand

- Responsible for gathering, structuring and documenting requirements- Developing test plans showing indepth understanding of the program functions- Liaison between customers and developers to ensure identified and documented requirements and changes are delivered in a timely fashion- Sets project standards for testing and communication of software usability- Accomplishes project objectives by planning and evaluating project activities

Mt Maunganui

•Responsible for supporting the business (predominately sales, distribution & logistics) in areas of system testing, training and documentation•Requirements gathering and creation of Business Change Requests (BCRs) to enable improvements to be further investigated by internal & external consultants•Involved in updating and documenting business processes for the Distribution and Logistics team•Involved in some SAP configuration changes such as master data updates and running LSMWs for batch updates•Testing of support call and BCR updates to ensure accuracy of solutions prior to being implemented•Organising and providing system documentation and training

Mt Maunganui

•Responsible for working with the business and SAP consultants to improve business processes and implement new SAP system •Responsible for all SAP SD system documentation and training to sales & distribution super users within the business•On-going post implementation support

Mt Maunganui

•Responsible for the over-all management of Customer Services•Work closely with and support all areas of the business•Maintaining business & system processes for Customer Services, and sales functions that related to distribution and sales•Responsible for capturing, reporting and providing suggestions for resolution on all customer concerns in the central North Island•Responsible for auditing changes to price lists and materials within internal systems•Responsible for authorization of all credits processed for the North Island•Maintaining relationships with external and internal partners in day-to-day business