• Curated standard performance indicators (KPIs) to track actual and forecasted performance against financial, operational, employee performance, and strategic targets• Provided additional levels of analysis to problem solve against underperforming segments• Eliminated operational waste by automating reporting capability across five global operating segments with disparate technology stacks• Developed framework and data model to uncover customer expansion opportunities • Designed and developed Tableau dashboards to deliver insights, drive growth, and support daily management of critical business processes• Managed analytics team + extended team of internal partners, 3rd party consultants and external vendors to drive execution of reporting strategy• Identified and remediated data quality issues through process improvements, user training and development of data governance standards• Delivered session keynote speech and led breakout session on leveraging data visualizations to communicate complex business narratives at 2017 Domo annual conference

• Developed new products based on emerging industry & competitive trends … created capacity for over $5 billion of global growth opportunities • Articulated operating performance and strategy for business reviews & leadership meetings … partnered with senior leadership to develop presentation materials• Drove operational rigor around pipeline tracking and commercial metrics• Transformed global print/digital/social presence around 3 goals: brand awareness, customer acquisition & conversion, and talent acquisition … LinkedIn followers up 160% • Developed external messaging and distribution strategy to articulate & amplify value proposition by customer segment … increased email CTR from 1% to 3.2%• Led creative design, execution and global standardization for marketing and sales collateral in accordance with GE brand guidelines• Participated in design and execution of high-end customer events, trips & tradeshows• Facilitated highly customized, one-on-one customer engagements to drive loyalty• Managed rotational program employees and summer intern

ECLP is a 2-year rotational program designed to build sales, marketing, strategy & leadership skills. 3rd Rotation – GE Capital Real Estate, North America Marketing Associate (Nov ’10 – July ’11)• See above – promoted from rotation to full-time employment2nd Rotation – GE Capital Real Estate, Global Customer Insights Associate (Mar ’10 – Nov ’10)• Executed customer, partner and tenant surveys across global platforms to improve satisfaction and drive retention by identifying drivers of satisfaction … drove 15% improvement in overall satisfaction scores year-over-year• Performed detailed analysis of global sustainability initiatives to identify best practices based on magnitude of customer impact• Created standard operating procedures of US and Sweden equity platforms to ensure consistence of service standards for customers 1st Rotation – GE Capital Americas, Market Intelligence (July ’09 – Mar ’10)• Led team of senior leaders through cross-business best practice sharing initiative• Designed and launched web-based tool to collect and distribute customized market and competitive intelligence

• Provided sales support for debt platform through cold calling and pricing model/proposal/credit request generation • Managed end-of-term opportunities to ensure customer and asset retention

• Provided sales support for debt platform through cold calling and pricing model/proposal/credit request generation• Calculated residual risk across multiple asset types and structured deals to ensure appropriate tax treatment