Kim Stueber Email and Phone Number

Company Business: Reference Laboratory providing laboratory management. The Rhodes Group’s (a wholly owned subsidiary of TriCore) technology solutions maximize efficiency and revenue in lab operational, financial, clinical, and analytical systems.Responsibilities: Report directly to the COO. Responsible for all aspects of developing the company’s new multi-tenant, configurable, Cloud SaaS Platform (cloud IRIS and on-premise SQL databases). Lead a team of product owners, managers, project managers, software engineers, software architects, testers, technical writers (~50 remote resources) in the US and offshore (South Africa). Drive the product roadmap, architecture, and direction of replatforming the 20+-year-old legacy product suite to the cloud (stack: NGINX, Angular, node.js, Redis, JSON, IRIS RDBMS, SQL, AWS, FHIR) and interfaces to internal and external customer systems. Collaborate through the Agile Scrum framework. Tools: Atlassian (Jira, Bitbucket), MS Excel, PowerPoint, Visio, MS Project, Axiom (Budgets)

Responsibilities: Reporting to the CEO/COO/CFO, held a three-month interim role to lead the executive team and directors in the planning and execution of sunsetting software products and services. • Determination of current and future TriCore dependencies on Rhodes Group products and services, including financial/resource needs and risk assessment, to support internal operational continuity.• Development and management of a client-specific plan to manage impact to external Rhodes clients, including financial impact, timelines, risk assessments, resource requirements for interim client support, and communication strategies.• Provision of ongoing consultative support to stakeholders to execute and manage the Rhodes Group realignmentResponsibilities: Reporting to the CEO/COO/CFO, held a three-month interim role to lead the executive team and directors in the planning and execution of sunsetting software products and services. • Determination of current and future TriCore dependencies on Rhodes Group products and services, including financial/resource needs and risk assessment, to support internal operational continuity.• Development and management of a client-specific plan to manage impact to external Rhodes clients, including financial impact, timelines, risk assessments, resource requirements for interim client support, and communication strategies.• Provision of ongoing consultative support to stakeholders to execute and manage the Rhodes Group realignment

Company Business: Nonprofit - Mission to provide free access to God’s Word through Audio Bibles in every language. Responsibilities: Managed development and testing staff. Lead technical staff with design, implementation and maintenance of desktop, web, mobile applications, oral translation tools, audio recording tools, and content distribution systems. PM and Scrum Master for three recording tool applications, the Bible.is website and mobile application. Implemented the Jira Service Desk to allow users, worldwide, to report issues. Trained technical/outsourced resources and stakeholders in Agile. Tools: Jira, MS Excel, PowerPoint, Visio

Company Business: Presbyterian Healthcare exists to improve the health of our patients, members, and community.Responsibilities: Owned the IT relationship with executive management across the organization. Directed team of (65) managers, supervisors, leads, business / application / testing analysts (FTE and Contractors, onshore and offshore) to support all Presbyterian Health Plan ERP applications. Teams covered full life cycle development and support of custom / SaaS / COTS Enrollment, Claims, Provider, Finance, and Integrated Care Management software. Provided leadership, guidance, influence, and mentoring. Drove communications to Portfolio, Application and IT leadership, business leadership and stakeholders to facilitate. Member of steering committees for 19 additional projects. Implemented new cloud-based workload tracking system, Jira, across all PHP IT. Scrum master. Developed and implemented KPIs, through Jira, for executive management for IT transparency and accountability. Tools: Jira, Meditract (Contracts), KaufmanHall (Budgets), Facets, HealthEdge, MS Excel, PowerPoint, Visio

Responsibilities: Directed a team of three supervisors and 17 analysts to successfully support a portfolio of 80 clinical applications; 22 were Tier 1 critical clinical ERP applications. Drove planning of software and server upgrades. Managed vendor relationships to renegotiate contracts. Responsible for $8M budget. Responsible for coordination, status, and stability of project-oriented work efforts within the Clinical and Ancillary Portfolios ensuring projects and milestones are delivered on time, on scope, and in budget. Tools: Meditract (Contracts), KaufmanHall (Budgets), ImageNow (Invoices), MS Excel, PowerPoint, Prezi, Visio

Responsibilities: Ensured correct execution of ITIL Incident Management Processes. Incident Manager during the yearlong migration of over 2000 corporate servers and related applications from Albuquerque to Houston. Coordinated activities for Major Incidents to facilitate restoration of operations with the least possible impact on the business. Liaised with Hospital and IT Leadership, Service Desk, and infrastructure team. Analyzed trends to drive improvements. Tools: CA Service Desk, Xtraction, MS Excel, PowerPoint, Prezi, Visio

Company Business: Software Development Company producing ERP aviation maintenance and logistics software.Responsibilities: Lead the Quality Assurance, Process Administration, Quality Control and Software Configuration Management departments, including the organization of each department, the prioritization of work, and the support of a team of direct reports. Using Lean practices, lead the company to ISO 9000:2008 and AS9100c certification. Worked directly with executives to define, develop, and publish corporate Goals, CSFs and KPIs for all departments. Financial: Worked with the President/CEO and Executive VP on monthly cash-flow projections. Directed corporate decisions based on finances. Compiled and delivered billing to all clients. Tools: MS Project, Excel, PowerPoint, Visio, ULTRAMAIN v9 Analysis Tools, Xponent, Progress (4GL and RDBMS)

Responsibilities: Lead all corporate programs and projects as they pertain to client business requirements, budgets scoping, planning, software design (functional and technical), software development, quality control, configuration management, delivery, user acceptance testing, and support of live clients. Lead a team of 3 managers and 100+ software engineers, quality control analysts, business process administrators, and configuration management analysts to develop and deliver quality software. Traveled internationally to laisse with clients.Major clients: Cathay Pacific, Emirates, Virgin Atlantic, Virgin Galactic, Ann Arbor Transit, Cleveland TransitTools: MS Project, MS Office, Visio, SCRUM methodology

Responsibilities: Managed all aspects of customer support and development departments before during and after project "go-live” for Cathay Pacific, Virgin Atlantic, and Cleveland Transit. “Face of the company” to top-tier international airline and mass transit organizations. Primary change agent for the company. Created, and executed, project and communication plans for new implementations (taking up to 5 years to implement), software enhancements, and software-patches. Worked well under extreme pressure with limited resources and high demand clients. Resolved complex, interdependent activities ensuring that all documented, monitored and controlled. Tools: MS Project, MS Office, Visio

Company Business: Telecommunications company providing local long distance and data services.Responsibilities: Formed and managed department to liaise between Engineering and IT. Responsible for all aspects of corporate Business Process Re-Engineering. Representing Engineering on the executive team to define goals, analyze business practices, determine gaps, and re-engineer processes. Tools: MS Project, Excel, PowerPoint, ProVision, Rational Rose, NetObjects, HTML, JavaScript, JSP

Company Business: Crude oil refining marketing and transportation company.Responsibilities: Sole liaison between IT Services and Scheduling and Trading Clients (10 Developers). Facilitated the documentation of process discovery, requirements gathering, design, and training for new system to support Feedstock Acquisition Supply Trading Accounting / Risk Management. Directed development team to ensure requirements met. Tools: Rational Unified Process, Rational Rose, ClearQuest, ClearCase, MS Visual Source Safe, MS Office

Company Business: Telecommunications company providing local long distance and data services.Responsibilities: Lead team of 50 Business Analysts / Process Modelers. Created and implemented new enterprise-wide documentation standards to include Business Process Modeling and UML Use Case diagrams.Tools: Rational Rose, ProVision, Requisite Pro, DOORS, MS Project, MS Office

Company Business: Supply and Trading unit for Shell Texaco and Saudi Aramco.Responsibilities: Consultant - Primary user liaison for Operational Accounting requirements gathering, data warehouse universe design creation, and report development for SAP R/3 implementation. Tools: SAP R/3, Rational Rose, ProVision, Requisite Pro, DOORS, MS Project, MS Office

System development firm supplying Revenue Management software to Airlines and Energy companies Client: Williams EnergyClient Business: Energy Marketing Company Natural Gas Responsibilities: Project Manager for Object Oriented System Development (full life cycle / UML) efforts to create a new Capacity Management System which included electronic Nomination generation and Cash-out Management. Responsible for team of developers and research scientists.

Client: Lufthansa CargoClient Business: Worldwide Airline and Cargo CarrierResponsibilities: Managed System Development (full life cycle / UML) to create a new Cargo Revenue Management Optimization System. Responsible for team of developers and research scientists. Managed development team in Houston while traveled every-other-week for a year to Frankfurt, Germany. Delivered the project on time and within budget and exceeded the expectations of stakeholders.

Company Business: Primary supplier of public transportation for Houston TexasResponsibilities: Lead systems development (full life cycle) for highly integrated software - Maintenance, Materials Management & Procurement. The project struggled for several years as the vendor had resource constraint issues. With vendor delivered source code, lead a team of designers, developers, testers, and technical writers to successfully implement the project. Tools: Xponent, Progress (4GL and RDBMS), ULTRAMAIN, MS Project, MS Office

Company Business: Commercial food manufacturer (Pet food, cereals, Beech Nut baby food)Responsibilities: Implemented Office of Consumer Affairs Response software to assist in handling "1-800” calls. Tools: Xponent, Progress (4GL and RDBMS), MS Project, MS Office

Company Business: Billion-dollar conglomerate Mail Order Pharmaceutical companyResponsibilities: Project Manager of new system creation for Patient Co-payment and Collections.Tools: COBOL, Datatrieve, MS Project, MS Office

Company Business: Large-scale customer enterprise software development company.Client: Houston Metro Transit (Houston, TX) - Primary supplier of public transportation for Houston Texas. Responsibilities: Full life cycle Systems Development for Maintenance, Materials Management & ProcurementPM for implementation of vendor solution for customer. End-to-end project management. The company struggled with staffing properly and the project was cancelled. The client received source code and hired me a year later to complete the project.Client: Diagnostek (Albuquerque, NM)Client Business: Billion-dollar conglomerate Mail Order Pharmaceutical CompanyResponsibilities: Full life cycle Systems Development of extensive modifications to Financials (GL/AP/AR). End-to-end project management. The company struggled with staffing properly and the project was cancelled. The client received source code and hired me two years later to complete the project.Client: NM Dept of Labor (Albuquerque, NM) Client Business: Unemployment insurance for the State of NM Responsibilities: Sole contractor under IBM Systems Development (Full life cycle) of NMDOL Tax Application Client: General Group International (Los Angeles, CA)Client Business: Automotive warranty service bureau including underwriting and claims adjudication.Responsibilities: Systems Development for Underwriting Contract Claims and Commission Accounting

MIS Division of Public Works Department. System Development of Line Storm Arroyo Maintenance Sewer Line Televising Sewer Line Backup