Started as a caddy from march 16/1998 to January 25/2009. Then I became the assistant golf professional on february 2/2009. As a golf professional, it is my duty to Supervise pro shop personnel and directs the daily operations of the pro shop. Using excellent customer skills, establishes and maintains effective working relationships with other employees, golf associations and patrons. Supervisory position and will oversee and clean the pro shop and other like duties that will assist in efficiently operating the pro shop. Assist in sales, ordering and inventory of merchandise and equipments. Organize golf tournaments and to help make it a success. Issues written and verbal instructions, assigns duties and examines work for accuracy, neatness and conformance to policy and procedures. Promotes and trains personnel in positive customer service relations. Also promotes and maintains harmony among coworkers. Performs and assist team members in performing duties, corrects errors and handles complaints. Initiates and implements safety regulations and procedures. I'm a certified golf teaching professional, give golf clinics and also golf lessons.