• Prepared contracting proposal summaries listing compliance and submission requirements for government (Department of Defense) solicitations.• Learned how to create an Executive summary: a synopsis of why the government should award the solicitation to the contractor.• Participated in Technical/Management discussions detailing a requirement-by-requirement narrative of how the contractor meets the requirements and a discussion of how the contractor will manage the contract if it is awarded• Provided information towards the presentation of all costs, including the cost basis implementation plan, and implementation schedule.• Gathered Past performance/relevant experience volume, detailing performance on past contracts of similar size and scope.

• Provided post-sales and non-technical service to internal and external customers acting as a liaison between the customers and the sales teams resolving customer inquiries and orders.• Developed efficiency-enhancing workflow/processes, making it possible to accommodate increasing responsibilities necessitated by workload.

• Performed Sizing and Technical Analysis/System Impact for the bi-annual Visa, MasterCard, Discover, and American Express Business Enhancements to include project management overseeing tasks from analysis to implementation.• Subject Matter Expert (SME) for Merchant-Acquirer services and Issue Resolutions working particularly with Netman and Service Center (Service Manager) applications.• SME for MasterCard (MC) Association providing projections of MC enhancements and their impacts on internal processes.• Supervised high-risk sub-system within department. Duties migrated from programming to resource manager handling all personnel task associated with direct reports.• Worked closely and hands-on with programmers in creating unit-test plan scenarios for the Assembler and COBOL languages as they related to the Business Enhancements. Organized integration testing between various departments, clients and associations.• Assisted programmers with issue resolutions ensuring all requirements were met in design in development. • Taught classes on department’s work flow as well as the overall flow on integrated systems.• Prepared contracting proposal summaries listing compliance and submission requirements for government (Department of Defense) solicitations.• Learned how to create an Executive summary: a synopsis of why the government should award the solicitation to the contractor.• Participated in Technical/Management discussions detailing a requirement-by-requirement narrative of how the contractor meets the requirements and a discussion of how the contractor will manage the contract if it is awarded• Provided information towards the presentation of all costs, including the cost basis implementation plan, and implementation schedule.• Gathered Past performance/relevant experience volume, detailing performance on past contracts of similar size and scope.

• Provided On-The-Job training to new hires• Handled vault teller duties coordinating more technical operational tasks• Performed general paying and receiving duties• opened and closed customer accounts• issued monetary instruments and serviced safe deposit boxes• Issued Saving Certificates and IRA’s