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Kim Wake is a Customer Account Manager at EBSCO Information Services. They possess expertise in new business development, telecommunications, business development, networking, sales and 10 more skills.
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Customer Account ManagerEbsco Information ServicesLondon, Gb -
Opertions Customer AdvisorAffinity Water Jan 2017 - PresentHatfield -
Customer Account ManagerEbsco Information Services Oct 2012 - PresentNew Barnet, England
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Telecoms Business DevelopmentEthos Voice And Data Nov 2008 - Present
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Mobile Administrator And Landline Service DeskEthos Voice And Data Nov 2008 - PresentMain Duties - Processing new mobile connections, mobile upgrades, and writing quotes for all major networks and arranging replacement handsets, as well as ordering the hardware, and liaising with the suppliers to get the best prices possible. I also run the landline billing for our clients; this involves downloading the CDRs to the billing platform as well as entering new call tariffs. I am responsible also for the landline service desk, taking the call or email escalating to the correct provider and seeing through to resolution.
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Mobile Account ManagerEthos Voice And Data Nov 2008 - Present
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TelemarketerRsd Connections Mar 2007 - Oct 2008Main Duties:Responsible for account maintenance, generating new sales Lead generation, cold calling by phone to make sales Preparing new quotes and selling over the phoneEntering information onto Sage database
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TelemarketerAdmiral Solution Aug 2006 - Jan 2007Main Duties:Won several awards for Top Telemarketer on blitz daysLead generation, cold calling by phone to make appointmentsWorking to targets, on number of calls and appointments madeCanvassing for new businessPreparing quotes for office supplies and selling over the phoneEntering information onto ACT databaseSkilled in Word, Excel and ACT
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Sales AssistantP & O Cruise Liners Sep 2005 - Aug 2006Main Duties:Traveled the world as a Sales Assistant working on Cruise LinersExceeded all targets worked mainly on special promotions and Jewellery departmentsNominated for Employee of the month 5 times in 9 months (800 staff on board) Awarded Employee of the month on last Cruise, for outstanding customer service
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Store ManagerBaron Jon Aug 2004 - Sep 2005Main Duties:Store managementManaging deliveriesHandling customer complaintsMerchandisingStaff rota's Organising staff incentivesOrdering stock & stock takingIssuing refundsServing customersEnsuring weekly targets are met, and exceeded at every opportunityPreparing staff weekly wages Responsible for balancing tills and banking money
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Store ManagerStyleast Menswear Feb 2004 - Aug 2004Duties as above
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Trainee Assistant Manager/Key HolderMvc Store Aug 2002 - Feb 2004Main Duties:Shop managementManaging deliveriesHandling customer complaintsMerchandisingCash handlingStaff rota's Ordering stockIssuing refundsServing customers
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Sales Consultant /Key HolderSuit Yourself May 2001 - May 2002Main Duties:Selling MenswearServing customers and up sellingCash handling
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Senior Bar AttendantGosling Sports Park May 1999 - May 2001Main Duties:Supervising bar staffServing customers with food and bar snacksCash handlingChanging barrelsStocking shelvesClearing tables and keeping bar tidy. -
Bar AttendantComet Hotel Aug 1997 - May 1999Main Duties:Serving customersCash handlingStocking shelvesKeeping bar tidy
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Sales AssistantCiro Citterio Jan 1996 - Feb 1997Main Duties:Cash handlingMerchandisingWindow dressingServing customers
Kim Wake Skills
Kim Wake Education Details
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Sir Fredric Osborn SchoolEnglish; Maths, German; And Drama
Frequently Asked Questions about Kim Wake
What company does Kim Wake work for?
Kim Wake works for Ebsco Information Services
What is Kim Wake's role at the current company?
Kim Wake's current role is Customer Account Manager.
What is Kim Wake's email address?
Kim Wake's email address is kw****@****l.co.uk
What is Kim Wake's direct phone number?
Kim Wake's direct phone number is +4478544*****
What schools did Kim Wake attend?
Kim Wake attended Sir Fredric Osborn School.
What skills is Kim Wake known for?
Kim Wake has skills like New Business Development, Telecommunications, Business Development, Networking, Sales, Cold Calling, Managed Services, Account Management, Academic Libraries, Retail Sales, Team Leadership, Webex.
Who are Kim Wake's colleagues?
Kim Wake's colleagues are Bryan S., 任晓裕, Alon Liberman, Cristina García Peña, Kim Wiggill, Kathi Kelly, Richard Smart.
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