Oversees all aspects of the Corporate Human Resources department. Administers employee benefit plans, including new hire benefit enrollments company wide, life event changes, open enrollment and assists in the planning and design of the Company’s benefit offerings. Provide Corporate HR assistance to all field offices located throughout the United States. Recruit, on-board, and new hire orientation for all new corporate YoungWilliams employees. Manage the HR Helpdesk ticketing system and FMLA program.Update and maintain the HRIS system for HR and Payroll, ADP. Responsible for all benefit changes made by employees on a yearly basis during the Open Enrollment and corporate HR invoices and billing.Manage and report monthly the Company’s position vacancy reports for each project’s location(s) and lead all HR functions during the Company’s new project start-ups throughout the United States.Time and attendance record keeping for the Corporate office.

Partnered with senior leadership to establish and develop corporate and HR policies and procedures;Oversaw and managed hiring process and assisted human resources, reviewed, and screened applicants;Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations;Fielded employee inquiries related to insurance, pension plan, vacation, sick leave, and employee assistance;Briefed job applicants regarding responsibilities, benefits, and schedules;Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures;Resolved employee complaints and grievances successfully through mediation and collaboration;Developed and implemented onboarding and orientation programs for new employees;Improved office efficiency by effectively managing internal communications and correspondence;Assisted with writing job postings and job descriptions;Pre-screened resumes prior to sending to corporate hiring managers for consideration;Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations;Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices;

Managed employee onboarding with enriching internal and external training development of both online and traditional environments;Resolved personnel issues regarding human resources matters needing clarification, submissions, and corrections;Managed communication regarding employee orientation and open enrollment for benefits;Explained human resources policies and procedures to employees;Answered employee questions during entrance and exit interview processes;Developed employee orientation and training programs for new hires;Liaised between management and employees by relaying work information, adjustments, and grievances;Assisted in employee recruitment, hiring and interview processes;Managed compensation, insurance, and vacation days within employee benefits programs.

Responsible for recruiting, interviewing and placing all associates in the Industrial Division;Increased client count from 42 to 70 within one year by calling and visiting new prospects;Increased the number of associates assigned from 135 to 300 by maintaining the relationship with current clients and developing relationships with new clients;Increased the number of hours billed from 4500 hours/week in April 2012 to 10,000 hours/week in April2013, a record for the Flowood office;Received the 2012 Exceptional Performance Industrial Client Retention & Development Award;Performed the drug screening, background checks and E-verification of all industrial associates; Played a vital role in setting a company record for Gross Margin in 2012; Participate in bi-weekly sales meetings to bring new Marketing ideas to the team;

Handled incoming orders from local hospitals for patients;Responsible for all knowledge of respiratory equipment. Verified insurance for all orders on Home Health patients;Supplied certificate of medical necessity to insurance companies;Corresponded with local physicians and respiratory therapist regarding patients' insurance and home equipment;Scheduled the distribution of all respiratory equipment directly to the patients ensuring accurate and timely delivery.

Sold memberships to new clients;Data Entry for all new memberships at all six Courthouse locations; Set up monthly, quarterly, and annually drafts for all new members;Prepared and sent out monthly statements for all corporate accounts with the Courthouse;Provided customer service to all members of the Courthouse;Assisted with weekly and monthly reports on all new contracts and cancellations from members at each Courthouse location;Entered changes to memberships on a daily basis;Collected money for past due accounts and charge accounts.

Assisted with gathering materials for monthly and quarterly reporting to management and executive management;Assisted HR Director daily to ensure smooth departmental operation and completed all distributions to outside parties as needed;Proofed / edited all reports, letters and memos on behalf of HR Director to ensure appropriate communications prior to distribution;Managed HR Director's daily schedule and created / transferred appointments as needed;Completed check requests for departmental invoices;Oversaw handicapped parking and nursing room databases;Assisted with the entry and maintenance of regulatory activities in Compliance Office software as needed;Assisted with the documentation of monthly budgeting;Ordered all supplies for the department as needed and ensured proper stocking of the Departmental Business Center;Coordinates annual company / HR events such as Christmas Choirs, softball and fund raisers;Acted as a back-up capacity for each area within Human Resources with regard to answering incoming phone calls, directing the caller appropriately and distributing departmental mail;Acted as a back-up capacity to the Salary Administration functional pertaining to data entry and quality assurance;Scanned all confidential documents into employees' personnel files;

Maintained confidential personnel files;Processed garnishments, tax levies and student loans. Scheduled drug screening and fingerprint appointments;Received and processed all rap sheets for new employee's fingerprints;Sent out clearance letters for applicants fingerprinted;Processed payroll bi-weekly;Reported new hires to the State;Processed paperwork for all employees: changing departments, pay increases, termination, retirement, medical leave, and job requisitions.