Kim Wisdom work email
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Kim Wisdom personal email
Thirty five years of diverse project and program management professional experience within the Telecommunications industry, supporting key business functional areas such as Customer Management, Supply Chain, Strategic Sourcing, and Consumer Sales• Sixteen years of experience establishing and implementing supply chain sourcing strategies, developing and negotiating effective sourcing agreements with key suppliers Fortune 500 companies such as, IBM, Xerox, and American Airlines.• Ten years of experience in project management leading cross function project teams to implement and drive initiatives to completion collaboratively and effectively, delivering results within budget and on time • Strong analytical skills; quantitative and qualitative, root cause analysis and business case development with the ability to assess and document current and future business processes and requirements• Proven ability to direct and successfully lead high performing results oriented teams• Ability to influence decisions and change management at both executive and mid management levels through collaboration, leadership and a customer-focused approach• Exceptional written and verbal communications skills as well as strong interpersonal and negotiation skills• Proficient in MS Word, Excel, PowerPoint, MS Project
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PartnerThe Body Lab KcOverland Park, Ks, Us
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Senior Manager Global CareT-Mobile Apr 2020 - PresentOverland Park, Kansas, United States -
Project/Program Manager IiiSprint Feb 2005 - Apr 2020Responsible for the strategic planning, sourcing, selection, contract development, negotiation and compliance measurement of the Sprint Customer Care and Collections supplier base which includes 22 suppliers and 15,000 front line advocates worldwide with an annual spend of $535M. This includes annual supplier strategy development, RFP/RFI project management, cost analysis, contract development and negotiation, alignment of supplier base to Sprint operational needs, developing and managing performance compensation structures including bonus and penalty structures for the Supplier base. Led multiple initiatives which restructured the payment and associated contractual operational structure for assigned Supplier base. Developed strategy, methodology and contractual operational structure to transition to a performance based compensation model the shifting performance and financial risk from Sprint to Supplier contributing to a significant improvement in quality, cost to serve, and customer satisfaction, consistently year or year reducing Sprint’s costs and associated expenses related to outsourced Care services. -
Group Manager - Supply ChainSprint Nextel Nov 2003 - Feb 2005Total of direct and indirect reports: 7Managed team of negotiators responsible for negotiation of various commodity areas thatresulted in over $10 million in savings and approximately $15 million in reciprocal spendfor Sprint. Individually held the responsibility for supporting and leading varioussourcing and supplier management initiatives for the Sprint Consumer and IT organizationsfor Wireless Care Services, Directory Assistance, WLNP, Telesales and IT Contract Labor. -
Manager - Supply ChainSprint United Management Company Apr 1999 - Nov 2003Total of direct and indirect reports: 9Responsible for the supplier management of strategically sourced categories. Commodityresponsibilities include Office Supplies, Logo Items, Telemarketing Services, TemporaryClerical Labor, IT Consulting Services, and Fleet programs. Facilitated corporate wideimplementations of the contracts and specific commodities upon the completion of thesourcing initiative, monitoring supplier performance to ensure optimal results, costsavings and service levels achieved. Managed the sourcing and contracting activities forindirect goods and services which included Professional Services, Legal, Call CenterServices, 3rd Party Collection and Training.
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Manager - Corporate TravelSprint United Management Company May 1994 - Apr 1999Total of direct and indirect reports: 75Responsible for the management of Sprint's comprehensive system wide $110M corporatetravel program, including the negotiation of and contracting for services with varioustravel suppliers to assure least cost quality travel services. In addition, accountablefor directing and managing the provision of services provided by the Sprint corporatetravel agency, WorldTravel Partners, and the corporate card supplier, GE CapitalMasterCard ensuring compliance with established national agreement.
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Manager - Consumer Services GroupSprint United Management Company Sep 1991 - May 1994Total of direct and indirect reports: 5Directed the establishment of and management of ongoing quality improvement processesdesigned to stimulate and facilitate call quality and customer acquisition for theNational Residential Sales and Vendor Sales organizations. Directed through third partyvendor, the verification of all new customer accounts sold by the Residential and SmallBusiness sales channels ensuring FCC telemarketing compliance.Manager, Product and Program Integration, Consumer Services Group Telemarketing, June
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Manager - Switch Order ProcessingSprint United Management Company Jan 1988 - Jun 1990Total of direct and indirect reports: 125Directed and managed the activities of staff for the purpose of activating all switchedservice products with the Local Exchange Carriers. Activities included the negotiationfor, and the monitoring of established service level agreements within the Local ExchangeCarrier environment.
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Sales SupervisorSprint United Management Company May 1987 - Jan 1988Total of direct and indirect reports: 15Directed the activities of 12-15 sales representatives to ensure both individual anddepartmental sales objectives were achieved for the Residential and Small Businesschannels.
Kim Wisdom Skills
Kim Wisdom Education Details
Frequently Asked Questions about Kim Wisdom
What company does Kim Wisdom work for?
Kim Wisdom works for The Body Lab Kc
What is Kim Wisdom's role at the current company?
Kim Wisdom's current role is Partner.
What is Kim Wisdom's email address?
Kim Wisdom's email address is ki****@****int.com
What schools did Kim Wisdom attend?
Kim Wisdom attended The University Of Kansas.
What skills is Kim Wisdom known for?
Kim Wisdom has skills like Program Management, Management, Vendor Management, Strategy, Telecommunications, Cross Functional Team Leadership, Project Management, Wireless, Call Centers, Training, Business Process Improvement, Customer Satisfaction.
Who are Kim Wisdom's colleagues?
Kim Wisdom's colleagues are Mike Hartford, Latari Davis, Miranda Whitaker, Sandra Lacroix, Latasha Borders, Rahma Mfinanag, Jatinkumar Patel.
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1dixonvalve.com
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2jacobusconsulting.com, mckesson.com
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Kim Wisdom
Bulverde, Tx1yahoo.com3 +183062XXXXX
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