Kim Wolf Email & Phone Number

• Possesses strong skills in training and course development, tailoring instructional material to effectively reach and instruct varied audiences with a highly diverse mix of personalities• Successfully led training groups in remote environments and in classroom settings, and in groups ranging in size from 10 on up to 90 employees • Intrigued with the unique qualities of each person, thriving on the challenge of meeting new people and employing a distinctive ability to gain trust and respect• Displays a friendly, professional and courteous manner at all times when interacting, effectively managing classrooms and fostering a connectedness among participants • Expertise in developing or enhancing training programs and accompanying material in a stimulating and effective manner; specialties include training on system updates and improvements• Exceptional leadership, organizational, oral/written communication, analytical and problem resolution skills • Comfortable in making presentations in front of large groups of people• Highly effective in building rapport and managing relationships across all levels maintaining the highest standard of ethics and confidentiality in business dealings• Upholds the highest standard of ethics and confidentiality in all business dealings• Stays abreast of the latest training techniques and methods, aspects of product knowledge, and trends within the industries served• Quick study, with the initiative and aspiration necessary to grasp and put into application new ideas, concepts, methods and technologies necessary to surpass expectations• Gifted in discerning how people who are different can work together productively through means of role-playing, mind-over-matter exercises, word and picture association, games and humor when appropriate or necessary• Able and willing to travel as reasonably needed

Listed skills include Loans, Change Management, Employee Benefits, Outlook, and 5 others.