Steering the sales and marketing efforts at Call Center Dashboards, I focus on exceeding sales targets through strategic market expansion and building strong client relationships. By leading a dynamic team of Sales Development Representatives, we drive customer acquisition and cultivate lasting partnerships.Since joining the company in November, I’ve spearheaded initiatives resulting in an 88% increase in deployments, growing from 71 sites to 134. My contributions include designing impactful marketing campaigns that showcase our unique solutions and align with business objectives. Leveraging expertise in CRM systems, content creation, and market research, I enhance client engagement and drive sustainable business growth through innovative sales strategies.

Facilitated sales and marketing initiatives across multiple European regions, significantly enhancing market presence and sales outcomes. Innovated and executed targeted LinkedIn outreach campaigns, boosting brand engagement and visibility. Provided advisory services to clients in the insurance industry, addressing digital transformation challenges and collaborating with partners to streamline the insurance life cycle for a customer-centric approach. Leveraged API-first, cloud-native platforms to accelerate insurance workflows and demonstrated Coretech solutions to clients, leading conversations and turning them into actionable solutions.

Strategically utilized LinkedIn for lead generation and outreach, significantly expanding our client base with new prospects. Managed and completed Pre-Qualification Questionnaires (PQQs), Requests for Information (RFIs), Requests for Proposals (RFPs), and tender submissions, enhancing our market presence. Developed compelling value propositions and technical documentation to streamline tender submissions and support project delivery. Oversaw service project deliveries, working closely with project teams to ensure excellence and client satisfaction. Engaged deeply with potential clients to understand their needs and align our solutions accordingly. Created detailed case studies for key projects to showcase the impact and effectiveness of our solutions. Collaborated with the executive team to develop and implement a new pricing strategy for the UK market, optimizing our competitive edge. Conducted thorough site surveys and participated in pre-contract and routine contract review meetings to meet all client requirements. Provided accurate and timely pipeline forecasts, supporting strategic decision-making. Maintained and updated sales activities in Salesforce to ensure data accuracy and actionable insights. Led and mentored a team of two junior Sales Engineers, fostering their professional growth and enhancing team performance.

Managed renewals procedure including reviewing margins and key performance indicators. Researched tender opportunities through bid portals. Created supplier portals and submitted documentation, including Pre-Qualification Questionnaires (PPQs). Facilitated and coordinated events for Sales Managers, such as trade shows, meetings, calls, and site inspections. Took minutes at Sales Meetings and distributed them to the Sales Team and Senior Management. Acted as the key point of contact for several major SLA accounts, handling rebate reconciliation.

• Supporting Area Development Managers with proposal writing • Arranging meetings with clients and prospects on behalf of the Area Development Managers• Producing proposals for commercial, domestic and tender opportunities • Chasing down proposals and routinely updating outcomes on CRM (NetSuite)

Led B2B telesales across the UK, managing orders and providing post-sale support. Executed eMarketing campaigns and promoted products at food shows. Analyzed South African food market trends, significantly boosting lead generation. Managed the entire sales process, from initial contact to after-sales support.

Researched and wrote bids to secure funds for extracurricular and classroom activities. Created digital artwork for e-marketing campaigns. Took and distributed meeting minutes to senior staff and the PTA committee. Developed permission letters and promotional flyers for fundraising events.