Kimberly Coffman Email & Phone Number

Us

London, England, Gb

• 5 – 10 years of work experience• Understands of waterfall and agile project delivery methodology • Service Now Workflow experience – IT Projects are tracked within ServiceNow from Task, Approvals and Finances.• Kanban • SQL – Data Analysis • SharePoint Management and Development • CMDB Asset Inventory • Process improvement, KB Documentation and Technical Documentation• Understands IRM and IM Management • Visio Diagram Experience – Network Drawings and Process Workflows• Basic understanding of networking topology. • Power Bi Dashboard Creation Experience • Stakeholder engagement with different site operations leads, project managers and other business operational support groups globally and locally. Not Required but a plus:• Application Support and Delivery • Digital Signage and AV Experience• Migration Experience – Skype to Teams and Hardware Refreshes • Azure Dev Ops• Scrum or Lean Six Sigma Experience• Microsoft Power Automate

New Orleans, La, Us

• (CDATS) - Community Development Activity Tracking System Projecto Interviewed responsible OCD staff to create a process flow diagram showing steps followed to manage the year-over-year processes required to distribute HUD funds for 4 primary Formula Grants in the Planning Dept: o HOPWA - Housing Opportunities for Persons With AIDS o CDBD - Community Development Block Grant o ESG - Emergency Shelter Grants Program o HOME - HOME Investment Partnerships Programo Identified all primary source systems (internal/external) and began to explore platform solutions/ options to build workflow automation, eliminate data redundancies, and manual entry of data between disconnected platforms. Was pulled into a higher priority project• (CERAP) - COVID Emergency Rental Assistance Programo Created a software platform to manage tenant and landlord applications (50,000+) and data.o Saved the City considerable expense by identifying a low-code software tool already being leveraged in the 911 call center (www.Quickbase.com) and had previously been used in OCD.o Organized a demo with staff to see how it was used to shorten 911 response time o Created a dashboard to show monthly reconciliation Summary totals for $58,000 EBT/Checks

 Conducted in-depth analysis of Building Permits, Zoning & Building permits, Engineering, Use & Property tax, and water departments and created automated design and architecture plans to redesign and improve business operations in new system(s) Participated in public works automated software vendor vetting process Created Vendor ‘Request for Quote’ documentation for qualified software vendor bidding Managed the cyber-security software used by 800+ employees (KnowBe4 application) and conducted user training campaigns designed to simulate cyber breaches and teach safe on-line practices Provided application troubleshooting, training and efficient daily operations of business applications support

 Led the re-design effort for a green technology website: including:o Established SCRUM framework, SDLC processes, and development platform(s) needed to manage and test.o Creation of SOW, functional requirements, bidding process and vendor selection.o Created conversion schema docs (Website Baker new features, mySQL, GitHub, PHP).

Developed and implemented software automated process platforms for various companies. Delivered application development and IT services to local Oregon businesses. Documented existing data processes/jobs of existing dependencies and processes for all interfaced systems that push or pull data to or from the existing system. Contributed to creation of 'to be' model for re-establishing connections to SQL Server DB and data warehouse.Key Projects/Clients: Precision Data Research Company (https://www.floodtrack.com/): Replaced an antiquated VBA software application with an Access 2016 Database. Reduced the required time for pulling reports by 75% and added smart filtering criteria based on role NextStudy - Phase II: Designed and created (3) downloadable mobile applications for use at events with limited infrastructure/internet services. Replaced hard copy sign up cards used previously, and incorporated Google Translate tools to handle multi-language needs. ODOT: Served as a senior business systems analyst for COTS project to replace ASHTOware™ platform in collaboration with primary vendor used for contract awarding and management of road improvement construction projects for the state of Oregon. Michelin Earthmover Tires: Developed a complex, mobile application for the sales team (Google AppSheet) that placed the power to calculate annual inventory cost savings in the hands of sales reps.  Reid Saunders Assoc. /Next Study Phase 2, Salem, Oregon Successfully designed new database schema, screens, navigational storyboard, and role-based workflows to support large scale events, and thousands of event attenders  NextStudy- Phase I: Designed and implemented a global event management system (Google Platform) to automate the sign up thousands of event attendees who come to non-profit sponsored events held around the globe for purpose of offering follow up humanitarian services & counseling.

Hillsboro, Oregon, Us

Delivered short-term project support and application development mentorship to build a .NET application auditing system to allow auditors to either reaffirm or remove user access as required by credit union auditing compliancy standards for nine core banking systems.Key Projects/Clients: Documented existing SQL jobs used to manage user accounts in 9+ core banking systems. Shortened quarterly audit process by 50% by creating several SQL server reports for auditing existing user in an efficient manner and created an indented, multi-level hl report showing relationships between managers to subordinate employees (9 tiers)

Beaverton, Or, Us

o Created a prototype of BI Tableau dashboard to show ‘Early/Late/OnTime’ history (by week, QTR, Mo.) to track GAC/Factory ‘On-Time’ performance for Apparel, Footwear, Equipment departments.Key Projects/Clients: Identified and remapped source fields from the Footwear SAP system to new centralized Teradata centralized repository. Part of corporate wide project to eliminate the separation silos of source data, processes, reporting, etc. for Footwear, Apparel, and Equipment.

Portland, Or, Us

• Body Builder Inventory Movement Tracking Systemo Design/development of application and datamart to manage inventory activity (e.g.: movement, aging, sales activity) of ‘Body Builder’ consignment trucks. Consignors build out trucks quickly to respond to regional market demands and needsApplication Owner of:• Retails Sales Inventory Management Application (US & Canada truck dealers)• New Truck Locator applications (Western Star, Freightliner, and Sterling trucks)• Marketing Strategy reporting platform (suite of reports and data cube using DMV data from 50 states & Canada, to measure Daimler market performance using truck registration data.• Development of 'Lost Sales' reporting platform (Tableau) merging data from four source systems (DMV data, sales, & concessions systems), to tell the 'after' story for lost truck deals• Support BSA - application support for all Sales, Marketing, Truck Controlling application platformso application development support management (e.g.: enhancements, platform migrations of financial reporting (SAP) for truck controlling activities, sales, and marketing for over 40 applicationso management of offshore developer resources, training of offshore developers on established SDLC processes compliancies o created ‘Release to Production’ process methodology, provided training to development staff on process methodology, proper code revision processes & repository checkin/checkout, standardization of code notes, creation of rollback process/scripts for recovery. Accomplishments:o uncovered 3.3% truck sales volume (200K trucks), over 3-year period by identifying and fixing errors in ETL data mappings that underreported truck saleso Identified & resolved errors in ETL processes in data code (BOM) change history datamarts, and rebuilt five months of truck change history for all Canadian unitso Excellent customer service and vendor relationships (reference Linked-In recommendations)

Beaverton, Oregon, Us

Served as a Smarteam Implementation Project Manager & PLM technology resource:• Provided support for software implementation and business process improvement projects for Smarteam PLM (Product Lifecycle Development) system. • Creating all necessary document templates (Use Case, “As is” “To Be”, Business requirements, Test plan, flow charts diagrams) to support software implementations and/or business process improvement projects.• Provided software support\analysis software data\performance issues in SmartTeam\SQL DB for existing customers.

Portland, Oregon, Us

• Columbia Sportswear PDM BSA (2004-2007) (Sorrel, Mountain Hardwear): responsible for developing and implementing new software interfaces and automated workflow processes:• Revision History Software InterfaceDeveloped a reporting platform to provide product managers with ability to pull reports by product line, style, season, change type, etc. Achievements: 90%+ transparency to change history for all product lines, within the project scope• Import Tax Assignment system: Designed and implemented new software module to replace four source systems used by all departments and three tax bureaucracies (US, Canada, Europe) for HTS tax code assignment based on product material content. Automated workflow processes for all products, and created reports Achievements: o 90% less chance of errors and stiff tax penaltieso Import Specialists immediately informed of changes to material, fabric, and footwearo 90%+ less effort required to generate documentation & reporting• Print/Yarn Dye Product Development Tracking System:Designed and implemented a new software module to replace manual processes across all three companies, product lines, and departments, with automated workflow processes to manage change between headquarters, and liaison offices for printed and yarn-dyed fabric development. Contained 3 workbench consoles: Seasonal Style bidding & award, Product Development, Liaison office Product Development. Allowed color palette selections, automated artwork package summary sheet creation (one for yarn-dyes, one for stamped artwork). Captured all development comments/remarks for each Color-Way Achievements: o Complete transparency to revision history, and huge reduction in number of errorso 90% less effort to create artwork forms, for color lab & product developmento New reporting capabilities to quickly assess development activities in each liaison office

Hillsboro, Oregon, Us

• Developed project plan to streamline and consolidate data processes and product data management methodologies managed at three separate facilities, to one global management entity at the corporate facility.• Developed project plan for Matrix PLM web-site development to provide the following:o Standard engineering reports from Matrix PLM system, to end-users and management.o Comparative reports between Matrix PLM & MRP systemo PLM tutorials explaining basic PLM functionality, change management, part & BOM setup, etc.• Revised (and combined) procedural documentation from two facilities, to comply with FDA and ISO 2000 requirements.

Tokyo, Jp

• Hired as a consultant on a million dollar Windchill PLM implementation project managed initial identification, part numbering, BOM, upload of product data from MRP to PDM. Hired directly by NEC as Windchill PLM administrator• Responsible for training, system support, on-line tutorial development and end-user training & support for global, multi-campus, high-tech telecommunication equipment manufacturer.• Data & change management for cutting edge R&D technologies with rapid prototype development requirements and bi-directional data management with multiple vendors/manufacturers • Established data and change control release processes (for ISO compliancy) with contract manufacturer(s), corporate office, and inter-departmental design teams. • Managed BOMs, component/vendor data, part-numbering assignment procedures, and data migration of multiple legacy products.

Built a business case for implementing MatrixOne (now Enovia by Dassault Systemes) before moving to Portland, Oregon after meeting & marrying my husband). Worked with Pro-E & Pro-Intralink (predecessor to Windchill, PTC). Decision made that company not prepared at that time to invest in new technology after difficulties with BANN implementation (https://en.wikipedia.org/wiki/Baan_Corporation). Refocused effort to utilize and enhance existing systems until things changed.PDM/PLM products: Pro-Intralink\Pro-E: Pro-IntraLink productResults: • Built a strategic plan, and associated automated workflow processes for replacing existing manual processes used to coordinate product data & change management data between corporate offices and 13 manufacturing facilities throughout the US

Godley, Texas, Us

• Implemented Matrix across two locations - corporate engineering/manufacturing & load plant facility 30 miles to the south. These products were extremely dangerous, as they were used to cut thru steel casing in the oil industry. Caustic materials such as lead azide detonators, Bromine trifluoride cutters, shape charges, etc. PDM product: MatrixOne (now Enovia by Dassault Systemes) Results: • prevention of loss of limbs & life thru better documentation & change management procedures. Compliancy with ATF requirements & procedures improvements. • Better searchability and reuse of product data (e.g.: CAD data, specifications, ECO/ECN) • Interface processes between CAD data & MRP system • Faster ability to put product data in the hands of customers & product sales force in the many countries that products were sold.

Prototype development Autocad design drafter and data/change management for Aircraft\Defense Industry related equipment. Projects included were:A4K Hydraulic Dockside Loading Fork Lift (Army)P25 Semi-Automatic Fire-fighter - Aircraft CarrierVarious projects for Super Collider development effort, before the project was terminated.

ECO Coordinator/Autocad drafter on C130, C141 transport planes

Interdisciplinary Studies, Business Administration And Management, General

Education record

Education record

Business Systems Information Technology