Kim Adair Email & Phone Number

Phoenix, Az, Us

Phoenix, Az, Us

Tempe, Arizona, United States

As a Risk Management Coordinator in the Payment Systems Operations (PSO) Division, I support the Division Risk Manager in developing and implementing a comprehensive risk management program, with a focus on ACH and Wire Transfers compliance. I coordinate with business line units and compliance analysts to ensure key areas of risk and control are effectively managed, including information security, fraud prevention, vendor management, and regulatory compliance.In my role, I lead compliance efforts for electronic banking and wire transfers, performing risk and control evaluations and managing remediation activities for any deficiencies. I also prepare regular compliance reports for Senior Management and lead cross-functional projects to assess and improve the control environment.With my experience in ACH and Wire Services, I collaborate across various business channels and corporate groups, including Internal Audit, Legal, and Vendor Management, to maintain a strong risk management culture within the bank. Additionally, I work with external parties such as regulators and industry councils to ensure ongoing compliance with relevant laws and regulations. My role requires strong project management, communication, and relationship-building skills to effectively guide risk coverage efforts across the organization.

Phoenix, Arizona, United States

Member of Enterprise Acquisition Products and Platforms division in Enterprise Digital and Data Solutions team with responsibility for driving product quality and fostering an effective control environment by providing governance and oversight functions for issues, audits, and controls. Play key role in supporting stellar compliance and audit ratings across the division through improved quality tracking, effective audit closure, and transparency. Advance operational efficiency, effectiveness, and risk mitigation through consultation, oversight, and governance of identified issues across Enterprise Acquisition Product and Platforms' ecosystem. • Ensure mitigation of operational risk and elevate quality to enable maximum value for enterprise in terms of enhancing current processes and project coordination. • Work with industry tools and data resources to engage and ensure safe and sound business practices in terms of 1st, 2nd, and 3rd line of defense deliverables within customer acquisition journey. • Participate in audit resolution process with product, technology, and servicing, by ensuring provision of key projects. Monitor and track multiple operational risk workstreams and support plan development, coordination, and delivery against quality targets.

Tempe, Arizona

Worked in commercial analysis as key member of Level I risk and compliance team responsible for adherence to NACHA rules and regulations. Identified instances of potential risk and/or fraud based on thorough analysis of international ACH transactions for sanctions and domestic returns for fraud flags. • Successfully dispositioned / reviewed up to 1K records per week and recognized for quick, accurate evaluations with only 1-2% Level II escalations.• Stayed on top of workload after volume growth of 3X and migration to new system. Kept pace with increased expectations and continued to achieve 100% of turnaround deadlines (all assigned transactions evaluated in <12 hours). • Pulled reports for audits (internal and external, every 12-18 months) and/or control testing (quarterly). Ensured alignment with policy and procedures and supported organizational compliance with OCC.• Delivered 99% quality assurance scores and built reputation for sound decision making, analytical skills, and discernment.• Paved way for full digital transformation by designing new recordkeeping system after discovering unacceptable risk around locating requested documentation. Developed and executed plan that ultimately led to digitization.• Assisted with conversion to new screening system for review of international ACH transactions. Engaged in testing and debugging and received consistent green status of >97% since transition (at 99% accuracy).

Topeka, Kansas Area

Spearheaded all necessary actions to open small business, including generating business plan, securing financing, scouting, signing contract for location, acquiring inventory, and designing store aesthetic. Earned profit in first year. Company is now primed for pending acquisition.Grew sales from $0 to $100K in first year• Decided to triple inventory using profits, incurred no additional debt• Surveyed customers to assess gaps, generated reports on top selling items and sizes to create better buying plan for future market• Revamped buying plan to increase demand, released new products monthly to re-engage repeat customers Built detailed business plan for new enterprise within difficult timeline• Investigated local, state, and federal small business incentives, garnering $10K in support• Performed in-depth competitive market analysis including visiting similar outlets, online market surveys• Opened business in small, intimate location, adjusted strategies to meet customer demands and market trends Nominated for several awards which increased exposure and opened mentoring opportunities• Nominated for Rising Female Star, Top 20 under 40, Top 5 Boutiques, and Chamber Emerging Entrepreneur • Increased exposure, including front page coverage in newspaper for Grand Opening and articles in TK Magazine and Topeka magazine, presented at 1 Million Cups FastTrac NewVenture, and Junior Achievement.• Mentored and networked with local businesspeople to share experience and knowledge with next generation of entrepreneurs• Networked within community, offering services for Couture for Cancer & Ronald McDonald House

Topeka, Kansas Area

Set performance plans and generated creative solutions to improve distribution chain. Identified and coordinated daily activities for 20 - 40 team members. Inspired team to achieve desired results in productivity, teamwork, safety, quality, and job skills. Trained incoming Group Leaders and team members. Promoted in first 4 months• Completed trainings early and focused on collaborating with team members to improve management skills• Fulfilled additional projects beyond job scope to assist Jr & Sr Group Leaders and sought feedback regularly• Assisted in onboarding new team members, mentoring all staff to help the achieve new levelsExceeded performance goals by 20% consistently, rated 3 of 39 distribution centers, processing 26M+ cartons annually• Set performance goals for each shift and managed schedule accordingly• Ensured that process flowed through building to avoid backups causing stoppages which would have resulted in freight delays missing KPI goals• Collaborated with other departments to solve problems and meet goals to reduce lost productivityReduced force-closed cartons by 90% to reduce loss• Investigated missing freight within 400K to 1M cartons weekly• Developed plan to force-close freight and ensure proper billing• Followed through, generating weekly reports, and working with other Group Leaders to ensure plan compliance

Topeka, Kansas Area

Participated in and managed the operation portion of the safety and soundness examinations for state-chartered banks. Evaluated Call Report accuracy and compliance with various state and federal laws and regulations. Also assisted in evaluating overall bank performance as well as the quality of other assets such as Other Real Estate Owned and Repossessions.Assisted in financial examinations of banks for safety and soundness• Completed Risk Management Training with the FDIC including Financial Institution Analysis, Loan Analysis, and Information Technology Examination courses• Conducted on-site operation risk assessment of bank’s facility, including Information Technology systems• Performed financial ratio analysis to determine institution profitability, liquidity, capital, earnings, and asset managementParticipated in a team environment to gather, organize and analyze financial bank data• Conducted interviews with banking leadership to investigate and recommend corrective actions regarding examination findings to mitigate future risk for consumers• Prepared Report of Bank Examinations assigning and supporting appropriate CAMELS ratings• Conducted formal exit meetings with findings to senior leadership and Board of Directors

Topeka, Kansas Area

Master Of Business Administration, Mba

Activities and Societies: Washburn MBA Association

Bachelor Of Business Administration, Management

Business Administration And Management, General

Activities and Societies: Delta Sigma Pi