Kimberly Dougherty Email & Phone Number

Los Angeles, CA, US

Basel, Switzerland, CH

Basel, Switzerland, CH

Basel, Switzerland, CH

Miami, Florida, US

• Prestige Cruise Holdings is the parent company for both Oceania Cruises and Regent Seven Seas Cruises. They are the market leader in the upper-premium and luxury segments of the cruise industry.
• Oversee projects with 3rd-party development vendors and internal resources to manage projects such as API integration into hosted web applications and the rewriting the main application code from FoxPro to.NET
• Manage multiple projects concurrently from inception to successful implementation
• Produce project status reports for stakeholders, senior management as well as communicate details of the project to the business and technical teams
• Responsible for assuring that the technical documents and reports are created and maintained according to Agile Scrum methodologies, SDLC, and Change Management processes
• Utilize a hands on approach to troubleshoot issues for end users, testing of new functionality, and assist in the design/implementation of code changes to the main Reservation System and integrated applications

Sunrise, Florida, US

• Centuric is a network outsourcing company that provided IT services to a wide range of industries. During my time at Centuric, I was able to participate in many different network related projects as well as perform.
• Successfully implemented a new time and billing system – Connect Wise
• Served as client manager to implement client-server billing and customer care solutions
• Developed and managed 10 to 15 technical resources
• Responsible for the oversight of support requests and end-user technical service
• Produced project status reports, organized and led the team to ensure all issues were resolved

While working with Cruise Path Networks on the AAA project; Cruise Path Networks unfortunately ran into some financial issues and had to lay off several staff members. However, based on my performance on the project and my ability to keep the project in line. AAA hired me as a Project Manager Consultant in order to complete the project.

• Cruise Path Network was an innovative company that developed an online reservation website that integrated real time with several of the leading cruise lines. Their software was revolutionary and while working with.
• Was instrumental in meeting deadlines on our key AAA project which allowed the company to meet financial milestones
• Managed cost budget to allocate overall cost estimate to individual tasks
• Managed and coordinated the internal and consultant staff
• Interfaces with the Quality Assurance Department to ensure the proper testing plans were created and performed within the timeline designated
• Produced project status reports, organized and led the team to ensure all issues were resolved

• Renaissance Cruises had a dynamic and fast passed work environment, which over the course of my employment, grew from 70 to over 500 employees. This rapid growth gave me the opportunity to develop the skills necessary.
• Worked closely with all business units to document departmental functions for the creation of a new Reservation System
• Spear headed several design projects that enhanced the existing reservation system as well as launched a full online customer website
• Launched a Lotus Notes project management system that allowed us to track and manage all projects
• Produced project status reports, managed the team and resolved day-to-day issues
• Monitored project activities and worked with senior staff to reallocate resources to ensure the project was on target regardless of resource availability