Kim Allegretta Email & Phone Number

Florida, United States

Greater Chicago Area

Chicago, Il

•Experience with diplomatically managing multiple commitments to customers, staff, and operations•Focus on community and culture to improve team engagement•Deliver exceptional customer service and results through setting expectations, coaching & training and recognizing performance•Assess and select top talent, while actively participating in the performance management process

South Texas

•Multi-unit leader, of 85 stores in South Texas, responsible for development of strategic initiatives to prevent theft & fraud and protect employees & physical assets•Lead a team of market managers to drive profitable sales, deliver on operational results and maintain great experience for the customer•Understand corporate policies to deliver final approval regarding all directive and policy violations•Focus on team member growth, development and engagement through communication and recognition

San Antonio, Texas

•Evaluate and analyze store financial reports to develop and implement solutions to meet financial goals •Lead a team of 125+ employees, in multiple departments, to maximize store profitability and deliver exceptional customer service•Ensure employee satisfaction through team development and career planning•Built community partnership to impact team involvement in the market, awarded Corporate Values Award

San Antonio, Texas

•Develop and implement strategies to maximize service levels, meet payroll and achieve expense control•Maintain a level of shrink, at or below the department goal, while maintaining appropriate in-stock levels •Lead the team through coaching and on-the-spot training to deliver a positive shopping experience for the customer

San Antonio, Tx

•Developed store training programs to improve customer service, credit card performance and profitable sales•Impacted employee satisfaction survey through effective hiring, training & accountability•Championed market wage rate institutive, positively impacting team morale and engagement

Phoenix, Arizona

•Developed strategies to maximize store sales, improve inventory levels and achieve gross margin•Lead a team of 80+ employees, in multiple departments, to maximize area sales and maintain excellent customer service•Implement hiring strategy to meet hourly productive rate and expense control goals

Bachelor Of Science, Merchandising

Education record