Kim Allegretta Email & Phone Number

Florida, United States

Greater Chicago Area

Chicago, IL

• Experience with diplomatically managing multiple commitments to customers, staff, and operations
• Focus on community and culture to improve team engagement
• Deliver exceptional customer service and results through setting expectations, coaching & training and recognizing performance
• Assess and select top talent, while actively participating in the performance management process

South Texas

• Multi-unit leader, of 85 stores in South Texas, responsible for development of strategic initiatives to prevent theft & fraud and protect employees & physical assets
• Lead a team of market managers to drive profitable sales, deliver on operational results and maintain great experience for the customer
• Understand corporate policies to deliver final approval regarding all directive and policy violations
• Focus on team member growth, development and engagement through communication and recognition

San Antonio, Texas

• Evaluate and analyze store financial reports to develop and implement solutions to meet financial goals
• Lead a team of 125+ employees, in multiple departments, to maximize store profitability and deliver exceptional customer service
• Ensure employee satisfaction through team development and career planning
• Built community partnership to impact team involvement in the market, awarded Corporate Values Award

San Antonio, Texas

• Develop and implement strategies to maximize service levels, meet payroll and achieve expense control
• Maintain a level of shrink, at or below the department goal, while maintaining appropriate in-stock levels
• Lead the team through coaching and on-the-spot training to deliver a positive shopping experience for the customer

San Antonio, TX

• Developed store training programs to improve customer service, credit card performance and profitable sales
• Impacted employee satisfaction survey through effective hiring, training & accountability
• Championed market wage rate institutive, positively impacting team morale and engagement

Phoenix, Arizona

• Developed strategies to maximize store sales, improve inventory levels and achieve gross margin
• Lead a team of 80+ employees, in multiple departments, to maximize area sales and maintain excellent customer service
• Implement hiring strategy to meet hourly productive rate and expense control goals

Bachelor Of Science, Merchandising

Education record