Kim Kane Email & Phone Number

Orlando, Fl, Us

Eden Prairie , Mn, Us

→ Manage workstream specific functional area for new health plan clients and serve as main contact to the client for workstream.→ Conduct the client benefit discussions with all parties and ensure client sign-off for their benefit intent forms..→ Coordinate efforts with internal departments for the creation of formulary, specialty products and pharmacy networks. → Organize formulary/specialty disruption analysis to impacted membership.→ Facilitate meetings at various levels of the organization, including client weekly reviews.→ Monitor, track and report implementation status and performance, internally and the client.→ Identify implementation risks, implement a mitigation/action plan and drive improved outcomes, communicate to senior leadership.→ Manages the implementation of pharmacy benefit plans for our health plan market.→ Ensure accuracy of plan updates and deliverables from all teams.

Dallas, Tx, Us

→ Executed large complex project installations for new clients or expansions of existing clients utilizing Vendor Management System (VMS) technologies→ Establishing project plans customized to unique client requirements that adheres to strict timeline and meets all Key Performance Indicators→ Launch comprehensive communication plan for internal and external stakeholders to ensure project is on track and in alignment with client’s goals and expectations.→ Focused and strategic approach geared toward understanding and analyzing the complexities, concepts, and context of customer needs.→ Maintain transparency for any risks that arise and work to resolve with effective mitigation plans→ Oversight of solution design calls and the development of plans, methods and procedures pertaining to the client’s program→ Creates reports, presentations, process flows, program manuals and training materials, and any other documents required to support the client’s program and its subcontracted vendors to ensure compliance, understanding and reporting of all activities associated with the project

→ Oversee management of more than 7,200 Project Hangar strike orders within Shiftwise and AMIE→ Communicate order changes and staffing challenges to internal project partners and suppliers.→ Co-lead a team of 25 Account Managers and Account Coordinators working cohesively to staff the open strike orders to full capacity for Project Hangar.→ Act as first point of contact for team to address questions, clarifications, training needs and support→ Provide training and team support on daily work tasks including candidate submissions and profile evaluation, review of daily audit reports and candidate submissions, order fulfillment and delegate individual projects as needed.→ Provides expert direction and guidance to process improvements and establishment of policies→ Delegate daily tasks and priorities to team to ensure productivity and efficiency to meet project timelines and requirements.

Dublin 2, Ie

→ Helmed efforts to streamline end-to-end project operations for the installation of in-house pharmaceutical benefit management (PBM) system as part of the National Health Plan.→ Productively collaborated with multiple stakeholders, cross-functional teams, the leadership of the Clinical programs and formularies workstream, and IT to deliver an exceptional, timely, and consistent end-user experience.→ Demonstrated excellence in the creation and evolution of quality practices and tactical plans to maximize efficiency.→ Contributed to an informed decision-making process by the leadership by delivering weekly project reports/updates.→ Enforced adherence to all regulatory compliances besides ensuring conformance to quality control policies, SOPs.→ Tracked business continuity during ongoing IT landscape changes or developments, documented as required by the stage-gate development process, and managed scope changes with supporting analysis.→ Cultivated clear communication lines within the organization and other stakeholders to facilitate various processes.→ Worked seamlessly with others to complete a task or achieve a common objective and demonstrated the ability to cooperate in interpersonal and team relationships to maintain mutual trust, honesty, and respect for others.

Rockville, Md, Us

→ Served as a seasoned relationship manager, managing and developing a highly valuable portfolio of Electronic Health Record (EHR) vendor organizations partnering with DrFirst to meet annual revenue goals.→ Demonstrated ability by managing ambiguity, applying problem-solving skills, employing research and analytical thinking to achieve success on numerous assignments.→ Productively collaborated with C-Level executives at client organizations on annual account development plans.→ Delivered expertise on YOY metrics optimization, market strategy, compliance, and Meaningful Use certification.→ Served as the brand’s Partner Advocate, monitoring ensuring operational excellence while resolving myriad issues.→ Routinely conducted pipeline management, portfolio planning, sales coaching, forecasting, and QBRs.→ Proactively liaised with clients and business stakeholders, taking the time to understand their requirements and developing the association through effective communication skills – building trust through effective results delivery.→ Supported communication efforts, assessed process impact, and served as an overall catalyst for positive change.

St. Louis, Mo, Us

→ Leveraged managerial prowess to formulate data-driven roadmaps, SOPs, quality parameters, and estimates.→ Monitored the critical path and studied project plans to improve the schedule or crashing activities to recover lost time whenever necessary. Planned and managed User Acceptance testing with internal and external businesses.→ Identified deficiencies/potential growth areas to develop targeted strategies to achieve the desired outcomes.→ Supervised multiple external customers' validation, implementation planning, and rollout of scheduled releases.→ Led, motivated, and developed the teams to deliver beyond expectations in terms of service, quality, and efficiency.→ Exhibited excellence in meeting and maintaining high work standards through the practical ability to analyze and identify operational challenges and present sustainable solutions.→ Utilized cross-functional coordination skills to drive successful collaborations and enhance the brand value.→ Well-versed in implementing mechanisms for tracking progress and managing all aspects of risk and regulation.→ Deftly engaged with cross-functional teams, clients, and other stakeholders, winning trust on transparency, fostering confidence at all levels to enhance mutual business focus and achieve shared goals.

St. Louis, Mo, Us

→ Created a culture of high expectations by offering the utmost level of professionalism and leading by example.→ Served as a seasoned Account Specialist for a multi-billion-dollar account and ESI’s largest Health Plan Blue Cross Blue Shield client – developed and managed all activities of the high-visibility account.→ Supervised client-specific service and operational deliverables of Healthcare Reform and Medicare Part D related projects – building trust through repeated, timely, and effective project delivery.→ Proactively liaised with the clients, taking the time to understand their requirements and developing the association through effective communication, presentation, and interpersonal skills.→ Established a proven record of success setting strategic direction, executing to plan, optimizing processes, and leading program implementation activities to achieve outstanding results in fast-paced environments.→ Enhanced brand positioning through prompt issue resolution; supported continuous service improvement initiatives.→ Served as the account owner of the client’s HCR Exchange business to implement critical initiatives for sustainable financial and clinical results.→ Harnessed stellar leadership skills to motivate, develop, and mentor new team members for greater productivity.