Kimala Register Email & Phone Number

Katy, Tx, Us

Katy, Tx, Us

California, United States

Houston, Texas Area

Planned, reviewed, interpreted, and aligned competitive benefits offerings with preset goals and objectives for 275 clients with over 10K WSE’s in the 2-2K segments in fully-insured and self-funded markets. Conducted annual rate reviews and comparisons to identify cost-saving measures and devise strategic solutions, leading partner meetings on renewal and utilization results. Negotiated competitive vendor contracts and coordinated all aspects of annual open enrollment, including benefits reviews and guides, PowerPoint presentations, and enrollment materials. Implemented all new group insurance contracts and directed new client onboarding into HRIS. Managed benefits eligibility and deduction information via comprehensive detail from Darwin, the Payroll Department, and carriers. Integrated Outlook and CRM software to continually improve internal processes. Ensured timekeeping, payroll, and interactive enrollment accuracy by maintaining client and employee administrative and enrollment systems (MPO and myHR).• SME on ERISA, COBRA, FMLA, 5500s, Health Care Reform, Sec 125, and all other compliance topics, educating and coaching internal sales team and clients.• Optimized performance management and employee development by continually analyzing KPI's.• Enhanced client / employee understanding of benefits plans and programs by creating and delivering highly-effective marketing and education strategies.• Ensured quality controls maximized accuracy, efficiency, and compliance by developing and implementing numerous process improvements.• Remained abreast of existing, new, and pending legislation to train and direct employees in adhering to all corporate and regulatory guidelines.• Trusted advisor to management, teams, partners, and employees on benefit policies, procedures, and compliance issues as well as swift resolution of escalated benefits issues.

Houston, Tx

Reviewed contracts, provided benefits cost analyses, and directed all aspects of annual open enrollment for 46 clients in 50-1K segment in fully-insured and self-funded markets. Presented baseline evaluations of industry trends to enable employers’ informed decision-making. Advised Account Executives and Marketing Team on managing client RFP’s and renewals. Educated clients on compliance issues, eligibility requirements, carrier audits, and ACA Healthcare Reform timelines and responsibilities. Partnered with carrier and sales reps to plan and implement new lines of specialty- and incentive-based wellness programs for group health clients and their employees. Generated educational, informational, and regulatory documents for clients. Researched claims issues from inception through resolution. Maintained detailed client account records in Benefit Point and Image Right. Mentored and trained Jr. Account Mangers.• Swiftly grew book of business by providing exceptional customer service and continually upselling work-site benefits and additional ancillary products.• Cross-functionally collaborated with third-party administrators and PBM’s to devise and implement innovative and cost-effective benefits plans and programs.• Assisted in integration and implementation of HR and employee resource, one-point entry, and benefits administration portals.

Houston, Texas, United States

Grew book of business to 40 clients in 2-1K market by designing competitive benefits plans and programs aligned with employers’ goals and budgets, managing all RFP’s and renewals as well as regulatory, educational, and informational documentation for client distribution. Enhanced client decision-making by delivering Employer Baseline Evaluations outlining industry trends. Managed all aspects of annual open enrollment, from benefit reviews and PowerPoint presentations to Benefits Guides and enrollment materials. Demonstrated strong problem solving skills researching and resolving various claims issues. Collaborated with carrier service and sales reps in delivering new specialty- and incentive-based wellness programs for group health clients.• Continually increased profitability by upselling work-site benefits, dental, vision, short- and long-term disability, life, and other ancillary products.• Educated clients on compliance issues, eligibility requirements, carrier audits, and ACA Healthcare Reform timelines and responsibilities.

Houston, Tx

Cultivated and strengthened relationships with 100+ group health and individual clients while planning, reviewing, and administering market-leading benefits plans and programs, including annual open enrollment. Prepared detailed benefits cost analyses, managed client RFP’s, quoted individual policies, and assisted clients through application and renewal processes. Prepared educational and informational documents and educated clients on compliance issues, eligibility requirements, carrier audits, and ACA Healthcare Reform timelines and responsibilities. Partnered in designing and delivering new specialty- and incentive-based wellness programs. Maintained comprehensive client account records. • Expanded business by upselling ancillary products and earning long-term retention and referrals.• Ensured swift and equitable resolution of claims issues by thorough research and investigation.CMS Certified for Federal MarketplaceEducated on Affordable Care Act (ACA)Member of NAHU

Bellaire, Tx

• Developed and cultivated relationships with both group health and individual clients• Serviced group health and individual clients • Researched claims issues from initial contact through resolution• Managed client RFP’s and renewals • Quoted all individual policies and assisted clients through the application process and renewal options• Prepared educational and informational documents to be distributed to clients• Assisted with various other administrative duties as needed