Kim Alessander Nowikow Email & Phone Number

São Paulo, São Paulo, Brazil

• As a Revenue Operations Analyst at F360, I am responsible for:
• Performance Monitoring: Analyzing sales and marketing performance through reports and dashboards, providing insights for optimization.
• Data Integration: Ensuring data synchronization across platforms like HubSpot, Sense Data, and Data Lake, promoting automation and consistency.
• Process Optimization: Developing and implementing solutions to automate sales and retention processes.
• Campaign Management: Generating insights for upsell and cross-sell campaigns, increasing conversion rates.
• Churn Prevention: Identifying churn risks and proposing data-driven retention strategies.

United States

• As an active member of RevOps Co-op, I participated in discussions and exchanges on best practices in Revenue Operations, which allowed me to apply new knowledge to my daily work.
• Pipeline Optimization: I collaborated in discussions on sales funnel automation and optimization, which I applied to improve operational efficiency in the companies where I worked.
• Systems Integration: I learned to use new CRM integration tools to optimize data collection and analysis, enhancing the decision-making process.

São Paulo, São Paulo, Brazil

• At Manchester Investimentos, my role focused on improving operational efficiency and strengthening B2B and B2C lead prospecting through process enhancements and collaborative management.
• Lead Prospecting: Utilized HubSpot CRM to identify and qualify leads, contributing to the expansion of the customer base and enhancing relationships with the target audience.
• Data Analysis: Developed reports and dashboards, providing the commercial team with valuable insights into the pipeline and performance KPIs, including the creation of a strategic BI for the Incubator area.
• Process Optimization: Participated in the restructuring of operational workflows, promoting greater agility in the sales cycle and efficiency in lead management.
• Interdepartmental Collaboration: Worked closely with leadership and the commercial team to align strategies, ensuring synergy between areas and maximizing results.
• Team Management: Contributed to the management of a 20-person team, assisting in the implementation of process improvements to enhance operational efficiency.

Florianópolis, Santa Catarina, Brazil

• At Prevision by Softplan, I focused on improving operational efficiency through process optimization between sales, marketing, and customer success departments.
• Process Optimization: Implemented more agile workflows between sales and marketing, resulting in a more aligned and efficient operation.
• Data Analysis: Developed dashboards in Power BI, providing clear visibility into commercial KPIs, which helped the team make strategic decisions.
• Interdepartmental Collaboration: Acted as the communication focal point between teams, ensuring effective information sharing and alignment across departments.

Florianópolis, Santa Catarina, Brasil

Rio De Janeiro, Rio De Janeiro, Brazil

• At Blu, I worked on structuring sales processes and implementing CRM automations to improve team performance and optimize supplier sales operations.
• Commercial Planning: Developed a semi-annual plan for the Sales subarea, focusing on expanding the supplier base.
• CRM Management: Managed HubSpot CRM, automating processes that reduced response time and helped the team prioritize qualified leads.
• KPI Analysis: Extracted data insights using SQL and Looker, which improved conversion rates and provided a clearer view of customer profiles.

Florianópolis, Santa Catarina, Brazil

• At Otus Engenharia, I coordinated the commercial intelligence and pre-sales teams, optimizing sales processes and ensuring the company’s growth targets were met.
• Team Management: Led a commercial intelligence team, coordinating strategies to improve operational efficiency.
• Process Automation: Developed spreadsheets in Excel and Power BI to monitor key indicators and ensure results were delivered according to established targets.

Florianópolis, Santa Catarina, Brazil

• At Otus Engenharia, I was the first representative of the commercial planning area, responsible for structuring processes that resulted in the company’s operational efficiency.
• Process Structuring: Collaborated in the creation and implementation of strategic commercial processes.
• ICP and Persona Definition: Worked with directors and consultants to define the ideal customer profile and personas.
• Playbook Development: Created the sales playbook, ensuring an efficient and streamlined pipeline.
• System Implementation: Implemented CRM Moskit and VoIP Zenvia to optimize communication and lead management.
• Training: Conducted training for pre-sales and sales teams, ensuring alignment and effectiveness.

Florianópolis, Santa Catarina, Brazil

• At Ambar, I worked on optimizing sales processes and implementing technological solutions that improved the operational efficiency of the team.
• Process Optimization: Applied Lean methodologies to identify bottlenecks in the sales process, helping the team optimize the sales cycle time.
• Dashboard Development: Created dashboards in Power BI that improved the analysis of sales KPIs and helped the team make data-driven strategic decisions.

Florianópolis, Santa Catarina, Brazil

• Management and Leadership of the Sales Team: Oversaw and led the sales team, implementing sales training based on the spin-selling technique.
• Internal Consultant for Demand Forecasting and Inventory Management Project: Consulted on a demand forecasting and inventory management project in a mosaic manufacturing industry.
• Manager and Internal Consultant for a Layout Project: Managed and consulted on a layout project applied in a cooperative in the Greater Florianópolis area.

Florianópolis, Santa Catarina, Brazil

Centro Acadêmico Livre de Engenharia de Produção (CALIPRO) is an association formed by Production Engineering students at the Federal University of Santa Catarina.I was involved in the communication, events, and internal management fronts, organizing lectures, discussions, and academic meetings.CALIPRO provides experiences and support to Production.