Kim A.

Kim A. Email and Phone Number

Building a better community through ethical business and authentic relationships. @ ServiceXCEL: Premier Heating, Cooling & Electrical Solutions & Rebate Experts
Kim A.'s Location
Nanaimo, British Columbia, Canada, Canada
Kim A.'s Contact Details

Kim A. work email

Kim A. personal email

Kim A. phone numbers

About Kim A.

Expanded from the technology field to business, human resources, adult education, and training, bringing all of this together to help local businesses leverage online marketing strategies.Completed my Post-Bach in HR (2015), Passed the NKE (2015), Completed courses for Pre-MBA (Aug 2015), Completed MBA (Jan 2017), and Started the Provincial Instructors Diploma.Current focus: Developing strategic brand awareness for ServiceXCEL, a 30-person HVAC company in Nanaimo, BC. In charge of marketing, community relationships, and business relationships. Assisting in strategic operations.

Kim A.'s Current Company Details
ServiceXCEL: Premier Heating, Cooling & Electrical Solutions & Rebate Experts

Servicexcel: Premier Heating, Cooling & Electrical Solutions & Rebate Experts

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Building a better community through ethical business and authentic relationships.
Kim A. Work Experience Details
  • Servicexcel: Premier Heating, Cooling & Electrical Solutions & Rebate Experts
    Business Development Manager
    Servicexcel: Premier Heating, Cooling & Electrical Solutions & Rebate Experts Jun 2023 - Present
    Nanaimo, British Columbia, Canada
    Being a part of the senior management team and supporting the employees, also:1. Develop and implement sales and marketing strategies to drive company growth and achieve revenue targets while in alignment with core company values.2. Manage, mentor, and lead the sales team to ensure they meet their individual and team sales goals.3. Establish and maintain strong relationships with clients and foster long-term partnerships with groups and organizations while building customer loyalty.4. Collaborate with the owner and other managers on to develop and implement policies and procedures that improve organizational efficiency and performance.5. Provide support and guidance in the recruitment and retention of qualified staff.6. Monitor industry trends and competitor activities to identify new business opportunities and areas for improvement.7. Prepare and present regular reports on sales performance, market trends, and business development activities.8. Cover sales responsibilities when salespeople are away, ensuring seamless continuity of service to clients.9. Implement or improve existing CRM systems to streamline sales processes and improve customer relationship management.10. Participate in industry events, trade shows, and conferences to build brand awareness and expand the company's network.
  • Kavast Consulting
    Consultant
    Kavast Consulting Nov 2016 - Present
    Kamloops, British Columbia, Canada
    Applied MBA Strategy with Technology and Support to create integrated solutions and support for small business in the North Thompson area.
  • Infotel Multimedia
    District Sales Manager
    Infotel Multimedia Apr 2020 - Jun 2023
    Kamloops, British Columbia, Canada
    Managing the Sales Team for the Kamloops Region
  • Infotel Multimedia
    Regional Account Executive
    Infotel Multimedia Feb 2019 - Apr 2020
    Kamloops
    Creating a personal connection with local businesses. Understanding their needs and helping them reflect online the unique qualities that make them the best choice for their customers.Simplifying the complexity and alleviating the time component of online marketing, allowing companies to focus on what they do best.Becoming part of your local marketing team, and designing solutions that work for your companies long term strategy or short term campaign.
  • School Of Business & Economics At Thompson Rivers University
    Coordinator, Graduate Program, Student Services And Advising
    School Of Business & Economics At Thompson Rivers University Jul 2018 - Jan 2019
    Kamloops, Bc
  • Thompson Rivers University Faculty Of Law
    Administrative Assistant
    Thompson Rivers University Faculty Of Law May 2018 - Jul 2018
    Kamloops, Bc
    Temporary Position, liaising between the Dean, Staff, Faculty, and Students, giving administrative support to all.
  • Thompson Rivers University
    Academic And Administrative Coordinator For The School Of Nursing
    Thompson Rivers University Mar 2017 - Apr 2018
    Kamloops, British Columbia, Canada
    -          Assisted with adjusting budgets for new curriculum proposals (special projects) -          Supported the Dean and Finance with budget review -          Used HRFast in     o   Creating many new job requisitions     o   Completing the hire cycle from start to finish     o   Investigating historical requisitions -          Resolved pay period errors and assisted with the corrections -          Completed and approved time cards and investigated inconsistencies -          Created PSA’s and followed up with issues relating with past and present ones -           Researched and developed answers about funding -          Completed national surveys about full time and sessional staff -          Represented the School of Nursing at a LRAC meeting -          Assisted acquiring Marketing and Promotional materials for the School of Nursing (SoN) -         Completed the first part of the 80 day evaluation of a newly hired full time staff -          Assisted with troubleshooting technology and advised on best practices in multiple technologies, from databases to teleconferencing -          Created walkthroughs and procedures to simplify process and training of new coordinators.
  • Hrma
    Advisory Council, Post Secondary Portfolio Holder
    Hrma Jun 2014 - Jan 2017
    Bridging and building community with the Interior HRMA Advisory Council and the local post-secondary students through events and open communication.
  • First Time Fix Computer Consulting
    It Consultant
    First Time Fix Computer Consulting Oct 2013 - Nov 2016
    Kamloops, B.C.
    Consulting part-time while going to Thompson Rivers University full-time. Covering many home computing needs and both home office and industrial networking. Consulting for Raft View Communications Ltd. as well as other businesses. Focusing on helping TRU students with their computer needs, but also expanding to the local area of Kamloops to offer services.
  • Geekpros Computer Services Inc.
    Human Resources Advisor And Customer Relations
    Geekpros Computer Services Inc. Feb 2014 - Apr 2015
    Kamloops
    All descriptions keep the customer in mind as the Primary Reason and End Goal in all business decisions:In the Human Resource field:Focused on Organizational Growth and ProsperityTalent Acquisition and ManagementTraining and Processes CreationBenefits Analysis and Consulting In the Customer Retention field:Focused on Customer Generation and RetentionCustomer Satisfaction Generating ProgramsCustomer Appreciation IncentivesIn the Technical field:On-Call Technical SupportAdvanced Networking, Troubleshooting, and Repair
  • Canfor
    Consultant - It Professional
    Canfor Apr 2006 - Jan 2014
    Hands on technical support and IT assistance. Assist with installation, maintenance and upgrades of hardware software and network, working closely with Canfor's core IT team.
  • Raftview Communications
    Network Administrator
    Raftview Communications Jan 2011 - Sep 2013
    From Kamloops To Vavenby, B.C.
    In control of all the wireless division of Mercuryspeed / Raft View Communications from Barriere B.C. to Vavenby B.C.specific tasks: Administration, Customer Service, Installation, and Troubleshooting.
  • North Thompson Technical Services
    Owner
    North Thompson Technical Services Mar 2008 - Sep 2012
    We cover all computer services for home and small/medium business. Hardware troubleshooting, installation, networking, education, and assisted purchasing.
  • Community Resource Centre Of The North Thompson
    Systems Administrator
    Community Resource Centre Of The North Thompson Mar 2008 - Apr 2012
    I service all the technical needs for the Community Resource Centre.Originally I was an assistant to Greg Morhart, but purchased his business in 2007, including all his contracts.
  • Stream Global Services
    Senior Support Representative / Sub System Project Manager
    Stream Global Services Jun 2001 - May 2006
    2005-2006 Associate Trainer Solely trained over 60 new hire employees (those with little or no technical background) over a 6 month period. 20-26 students per class, 6 weeks in class, 2 month assisted on the floor.2003-2004 Sub-System Project Manager (Point of Contact) One of the three main points of contact between client engineers and out-sourcer for North America. Using an internal program for escalating new issues: creating a detailed report to be addressed on a weekly conference call, committed to follow-up and issue progress reporting. Present analysis and technical information while participating on a world wide weekly, and sometimes daily, phone conferences of 10-20 senior technicians and engineers. Oversee projects and “pilots” directly manage 2-25 agents per project. Conduct Team Meetings with direct reports to ensure expedient communication of relevant information and as an open forum for input from Support Professionals. Schedule and coordinate team activities. Represent 7 separate computer contracts, visible and in-direct contact with over 800 agents site wide, and affecting thousands across the world (U.S.A., Canada, Mexico, and India).2001-2003, 2005 Team Supervisor In Training / Senior Support Services Representative / Mentor Dealt with both technical education of Agents on the floor, and non-technical supervisor calls from irate customers.

Kim A. Skills

Leadership Troubleshooting Customer Service Training Management Teamwork Technical Support Microsoft Office Time Management Analysis Team Building Computer Hardware Human Resources Team Leadership Public Speaking Microsoft Excel Social Networking Project Management Windows Supervisory Skills Microsoft Word Social Media System Administration Research Powerpoint Sales Project Planning Networking Wireless Networking Technical Writing Call Centers Windows 7 Marketing Strategy Help Desk Support Computer Network Operations Adult Education Network Administration Active Directory Computer Software Training System Deployment It Operations Windows Xp Pro Small Business Web Design Contractual Agreements Graphic Design Microsoft Powerpoint Firefighting Organizational Behavior Video Production

Kim A. Education Details

Frequently Asked Questions about Kim A.

What company does Kim A. work for?

Kim A. works for Servicexcel: Premier Heating, Cooling & Electrical Solutions & Rebate Experts

What is Kim A.'s role at the current company?

Kim A.'s current role is Building a better community through ethical business and authentic relationships..

What is Kim A.'s email address?

Kim A.'s email address is ki****@****otel.ca

What is Kim A.'s direct phone number?

Kim A.'s direct phone number is +125057*****

What schools did Kim A. attend?

Kim A. attended Thompson Rivers University - School Of Business And Economics, Vancouver Community College, Thompson Rivers University - School Of Business And Economics, Thompson Rivers University, University Of The Fraser Valley, Sardis Senior Secondary, Chilliwack Senior Secondary.

What are some of Kim A.'s interests?

Kim A. has interest in Economic Empowerment, Civil Rights And Social Action, Education, Science And Technology, Disaster And Humanitarian Relief, Arts And Culture.

What skills is Kim A. known for?

Kim A. has skills like Leadership, Troubleshooting, Customer Service, Training, Management, Teamwork, Technical Support, Microsoft Office, Time Management, Analysis, Team Building, Computer Hardware.

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