Kim A. Email & Phone Number

Nanaimo, British Columbia, Canada

Being a part of the senior management team and supporting the employees, also:1. Develop and implement sales and marketing strategies to drive company growth and achieve revenue targets while in alignment with core company values.2. Manage, mentor, and lead the sales team to ensure they meet their individual and team sales goals.3. Establish and maintain strong relationships with clients and foster long-term partnerships with groups and organizations while building customer loyalty.4. Collaborate with the owner and other managers on to develop and implement policies and procedures that improve organizational efficiency and performance.5. Provide support and guidance in the recruitment and retention of qualified staff.6. Monitor industry trends and competitor activities to identify new business opportunities and areas for improvement.7. Prepare and present regular reports on sales performance, market trends, and business development activities.8. Cover sales responsibilities when salespeople are away, ensuring seamless continuity of service to clients.9. Implement or improve existing CRM systems to streamline sales processes and improve customer relationship management.10. Participate in industry events, trade shows, and conferences to build brand awareness and expand the company's network.

Kamloops, British Columbia, Canada

Applied MBA Strategy with Technology and Support to create integrated solutions and support for small business in the North Thompson area.

Kamloops, British Columbia, Canada

Managing the Sales Team for the Kamloops Region

Kamloops

Creating a personal connection with local businesses. Understanding their needs and helping them reflect online the unique qualities that make them the best choice for their customers.Simplifying the complexity and alleviating the time component of online marketing, allowing companies to focus on what they do best.Becoming part of your local marketing team, and designing solutions that work for your companies long term strategy or short term campaign.

Kamloops, Bc

Kamloops, Bc

Temporary Position, liaising between the Dean, Staff, Faculty, and Students, giving administrative support to all.

Kamloops, British Columbia, Canada

- Assisted with adjusting budgets for new curriculum proposals (special projects) - Supported the Dean and Finance with budget review - Used HRFast in o Creating many new job requisitions o Completing the hire cycle from start to finish o Investigating historical requisitions - Resolved pay period errors and assisted with the corrections - Completed and approved time cards and investigated inconsistencies - Created PSA’s and followed up with issues relating with past and present ones - Researched and developed answers about funding - Completed national surveys about full time and sessional staff - Represented the School of Nursing at a LRAC meeting - Assisted acquiring Marketing and Promotional materials for the School of Nursing (SoN) - Completed the first part of the 80 day evaluation of a newly hired full time staff - Assisted with troubleshooting technology and advised on best practices in multiple technologies, from databases to teleconferencing - Created walkthroughs and procedures to simplify process and training of new coordinators.

Bridging and building community with the Interior HRMA Advisory Council and the local post-secondary students through events and open communication.

Kamloops, B.C.

Consulting part-time while going to Thompson Rivers University full-time. Covering many home computing needs and both home office and industrial networking. Consulting for Raft View Communications Ltd. as well as other businesses. Focusing on helping TRU students with their computer needs, but also expanding to the local area of Kamloops to offer services.

Kamloops

All descriptions keep the customer in mind as the Primary Reason and End Goal in all business decisions:In the Human Resource field:Focused on Organizational Growth and ProsperityTalent Acquisition and ManagementTraining and Processes CreationBenefits Analysis and Consulting In the Customer Retention field:Focused on Customer Generation and RetentionCustomer Satisfaction Generating ProgramsCustomer Appreciation IncentivesIn the Technical field:On-Call Technical SupportAdvanced Networking, Troubleshooting, and Repair

Hands on technical support and IT assistance. Assist with installation, maintenance and upgrades of hardware software and network, working closely with Canfor's core IT team.

From Kamloops To Vavenby, B.C.

In control of all the wireless division of Mercuryspeed / Raft View Communications from Barriere B.C. to Vavenby B.C.specific tasks: Administration, Customer Service, Installation, and Troubleshooting.

We cover all computer services for home and small/medium business. Hardware troubleshooting, installation, networking, education, and assisted purchasing.

I service all the technical needs for the Community Resource Centre.Originally I was an assistant to Greg Morhart, but purchased his business in 2007, including all his contracts.

2005-2006 Associate Trainer Solely trained over 60 new hire employees (those with little or no technical background) over a 6 month period. 20-26 students per class, 6 weeks in class, 2 month assisted on the floor.2003-2004 Sub-System Project Manager (Point of Contact) One of the three main points of contact between client engineers and out-sourcer for North America. Using an internal program for escalating new issues: creating a detailed report to be addressed on a weekly conference call, committed to follow-up and issue progress reporting. Present analysis and technical information while participating on a world wide weekly, and sometimes daily, phone conferences of 10-20 senior technicians and engineers. Oversee projects and “pilots” directly manage 2-25 agents per project. Conduct Team Meetings with direct reports to ensure expedient communication of relevant information and as an open forum for input from Support Professionals. Schedule and coordinate team activities. Represent 7 separate computer contracts, visible and in-direct contact with over 800 agents site wide, and affecting thousands across the world (U.S.A., Canada, Mexico, and India).2001-2003, 2005 Team Supervisor In Training / Senior Support Services Representative / Mentor Dealt with both technical education of Agents on the floor, and non-technical supervisor calls from irate customers.

Master Of Business Administration (M.B.A.), Business Administration And Management, General, Completed With A 4.03 Average

Activities and Societies: Temporary President of the MBA Club (January - February 2016) while rebuilding club infrastructure. VP of HR.

Diploma, Provinical Instructors Diploma Program (Pidp)

Pre-Mba, Business Administration And Management, General

Took courses to meet requirements to enrol in the Masters of Business Administration for Thompson Rivers University

Post-Baccalaureate Diploma, Human Resource Management, 3.88

Activities and Societies: (See Volunteer), HR Club, Enactus, ISAP (International Student Activity Program - Setup / Take down.

B.A., English, History

Lab monitor: assisted students of all degrees and progress in the computer labs.

High School Diploma

Activities and Societies: Rugby Active in Sports: Right Wing of the school Rugby Team

Education record