Kimari Pitman Email & Phone Number

Manage and support client project tasks and/or manage small project teams to completion. Collect and analyze quantitative and qualitative data (through research, interviews, surveys, observation, etc.) to capture the current state of the client mission and recommend best practice alternatives for a future state. Build lasting relationships with clients while helping them dissect and solve problems. Identify and document key insights from client interactions and data collection to propose changes for organizational improvement. Write strategic plans that outline material gathered during research, stakeholder engagements, and facilitated alignment sessions.Design, develop, and/or present client deliverables, applying basic consulting principles and frameworks (may include creating the deliverable structure and approach, writing, editing, formatting, and enhancing with graphical or technical software). Design creative visual communications that simplify complex concepts for targeted audiences. Lead and support stakeholder interviews and other stakeholder engagement activities. Support the design of project approaches and client strategy sessions. Provide project management support (to include managing resource-planning spreadsheets, working with senior-level consultants to refine project plans, performing quality control reviews on client deliverables, and drafting and submitting status reports to clients). Provide event planning support for interactive conferences, strategy meetings, working group sessions or other events; this may include helping to design the event, coordinating event logistics, facilitating discussions, and capturing knowledge (live) during the event to ensure people who never attended understand the big takeaways.

Support client engagements/projects and manage project lanes to completion Collect and analyze quantitative and qualitative data (through research, interviews, observation, etc.) to capture the current state of the client mission and best practice alternatives for a future state Support team to surface and document key insights from client interactions and data collection and propose recommendations for organizational improvement based on research and analysis Support colleagues during interviews and other stakeholder engagement activities Develop presentations and client deliverables (may include writing, editing, formatting, and enhancing with graphical or technical software) Co-facilitate portions of meetings and strategy sessions with clients Coordinate event logistics and knowledge capture activity for external/internal meetings Support internal Rockwood activities Contribute to proposal development Build relationships while working face-to-face with clients to dissect and solve problems

Concentration on the behavior of employees in the workplace. An application of psychological principles and research methods to improve the overall work environment, including performance, communication, professional satisfaction and safety.

Warrensburg, Missouri, United States

• Formulated, deployed, and developed documentation for department processes to facilitate smoother customer fulfillment; minimized wait times by 20 percent.• Fostered interpersonal relationships to promote dynamic engagement with campus counterparts and key stakeholders; selected and served on several cross-functional teams to improve university processes. • Produced project timetables reflecting phases and project milestones, as well as assisted Project’s department with communication system reformatting.• System Administrator of Facilities Planning and Operations production software using TMA the computer management maintenance system; facilitating all user management, system maintenance, upgrades, and troubleshooting; spurred system restructure.• Generated and examined dashboards for trends, process limitations and department communication.• Spear-headed the paperless initiative to electronic processes utilizing change management frameworks. • Department trainer coordinating mobile technology sector; implemented program development, workshop execution, platform progression through benchmarking.• Visibility specialist coordinating with IT and marketing department to assimilate content with strategic communication to the campus and surrounding community; revitalized department interaction with student engagement, spotlighted in local paper.

Warrensburg, Missouri, United States

• Executed customer surveys for all departments, tracking grievances and performance issues with quarterly breakdowns for areas of weakness and strength (responsibilities that followed into the system administrator role)• Senior conflict resolution specialist: coordinated with internal and external departments to engage with customer base to streamline process improvement.

Anchorage, Alaska Area

Conducted an analysis of contractor performance based on various historical data points, to develop and execute an organizational unit maintenance strategy, resulting in 50% reduction of unit turnover. • Restructured and implemented reform of internal direct reporting staff to increase staff availability, productivity, and morale.• Realigned company and military base command mission; invigorating practices increasing presence in squadron initiatives. • Innovatively launched and maintained company website; deployed interactive digital program easing processes of military families.

Anchorage, Alaska Area

• Actively communicated processes, regulations, legal policies/procedures and ensuring documentation accuracy.

Anchorage, Alaska Area

• Maintained Utility software for 1,500 homes on the military installation. • Meticulous data audits reviewing for trends in usage and providing monthly statements to customer base and supported energy conservation program.

London, United Kingdom

• Responsible for remote college annex on Mildenhall Military installation. • Organized weekly outreach programs; researched trends, evaluated opportunities for growth with innovative ideas to expanded connection. • Worked closely with the Military Education Office, implementing regulations, and providing information for base wide programs. • Interfaced daily with HQ (located in Germany); maintained awareness of other departments and fostered a professional communicative relationship to expedite customer service delivery.

Master'S Degree, Industrial And Organizational Psychology, Summa Cum Laude

Activities and Societies: National Society of Leadership and Success, American Society for Quality Professional Member

Bachelor Of Applied Science (Basc), Psychology