Kim B. Email & Phone Number

Washington Dc-Baltimore Area

Responsible for working across PAN to embed diversity, equity and, inclusion principles and a sense of belonging in all that PAN does. Collaborate closely with partners and suppliers to promote diversity practices. Drive health equity in PAN's business policies, processes and practices to ensure underrepresented patient populations are afforded access and opportunity to receive PAN services.

Washington Dc-Baltimore Area

Recruited into this $27B (Federal Civilian sector) global technology company with over 40,000 employees to provide strategic and program management advice and support for the Centers for Medicare & Medicaid Services (CMS) Healthcare Integrated General Ledger Accounting System (HIGLAS) program. Served as interim PMO director, leading all 25+ program control, governance, continuous improvement, quality, and compliance staff through a challenging transition. Facilitated internal cross-functional coordination, collaboration to ensure adherence of quality and compliance standards and best practices in a complex environment. Specifically, oversaw Section 508 Compliance to ensure all technology met Federal accessibility requirements for people with disabilities. Designed and engaged customers and end users in collaborative processes, e.g., listening sessions, to better understand and address pain points, enhance the user experience and focus on delivery of value-add services. Served as coach and mentor to internal team members.Recognized three times within three years as a Hero Award recipient for providing exemplary performance and value to the HIGLAS program.

Washington D.C. Metro Area

Consulted with clients in nonprofit and for-profit sectors to identify gaps and craft effective solutions for strategy and implementation; Worked closely with business leaders to develop organizational priorities and strategic plans to drive growth while mitigating risk. Provided collaborative, need-based service through organizational assessments, surveys, and interviews; facilitated and conducted business process and change management activities. Partnered with communications leaders to shape engaging, widely accessible communication strategies and plans and delivered hands-on training to ensure effective implementation. Worked with clients to define and shape their culture and focus on maximizing leadership potential.

Alexandria, Va

Led enterprise-wide communications, public relations, thought leadership, and all marketing strategy and related campaigns for a $185M nonprofit healthcare organization with 400,000 volunteers across the country. Ran an internal agency with 40+ staff designed to protect, position, and elevate the brand. Worked cross-functionally to develop campaigns, content development and packaging, digital and traditional media, internal and external communications, media and public relations, creative services, and account and brand strategy.

Oklahoma City, Oklahoma Area

Led a global team of 30+ staff responsible for public affairs and community relations, domestically and internationally, for one of the largest hunger relief organizations in the US and abroad, with $446M in revenue annually. Developed cross-cultural communications and practices to address global differences and provide cultural context.

Alexandria, Virginia, United States

Oversaw day-to-day operations of Good360 including its transportation, distribution, logistics and overall supply chain management. Led business development and a team responsible for securing hundreds of millions of dollars of product and cash annually to support more than 38,000 charities nationwide.

Annapolis, Md

Responsible for all aspects of a home-based retail jewelry and accessory business, How Sweet It Is, including: creating and implementing a marketing and sales strategy, building a point of sale (POS) process, selecting and merchandising products, cultivating 60+ vendor relationships, developing and nurturing a customer base, and overseeing all “back of the house” processes.

Landover, Md

Served as spokesperson handling all media, public and governmental relations, and other external inquiries of this $5B+ grocery chain in DC, MD, VA, and DE. Developed and implemented Giant’s external communications and community outreach strategic plans, within budgetary constraints, in addition to oversight of crisis communications. Integrated Marketing and Corporate Social Responsibility (CSR) campaigns into community action plans designed to increase customer loyalty and drive sales traffic into the stores. Leveraged expertise of in-house nutritionists to design and implement health education and awareness programs for children in food deserts and forged local partnerships with organizations, such as the DC YMCA, to address nutrition and wellness challenges in children within predominately urban communities,

Columbia, Md

Responsible for creation and oversight of Diversity, Ethics, Corporate Communications, and CSR at this $23B foodservice corporation with more than 26,000 employees in a decentralized distribution company. Created an organization-wide diversity program designed to develop a culture of inclusion, establish diversity as a business imperative; and build a diverse pool of employees, vendors, and customers. Led the creation of a CSR program covering social consciousness, the environmental footprint and profitability. Launched a Supplier Diversity program to support economic growth, expand the supplier network, and build partnerships from diverse and small businesses. Established a Diversity Leadership Council, comprised of local influencers across the country, that set organizational priorities and promoted action planning. Implemented a Diversity Scorecard with tangible business metrics, focused on attracting, hiring, retaining, and promoting leaders from a diverse pool. Transformed the company image and reputation, from one tainted by a $900 million fraud to one with a values-based, ethical culture-- rebranding it based on integrity and transparency as key attributes. Embedded ethics and diversity into field business process, practices, and decision-making. Created ethics training that resulted in a 91% highly favorable response from more than 21,000 employees.

Jd

Ba, Political Science

Activities and Societies: Alpha Kappa Alpha