Kim Balducci Email & Phone Number

Oxford, Ms, Us

Oxford, Mississippi, United States

Houston, Texas

Financial Coordinator for a successful Houston Orthodontic practice with two locations. Posted payments, reviewed and appealed denials, scrubbed and filed claims, verified benefits, entered contracts, addressed patient financial concerns, prepared deposits, ran auto payments and posted, contributed to the financial success of the practice. Excellent time management and written communication skills, focused on business management improvement. Experience with Microsoft word, outlook and teams. Ensured that the practice revenue cycle is conducted in a way that is consistent with Dental standards as well as federal, State and payor regulations.

Houston, Texas, United States

This was a customer-facing role, verifying benefits and prior authorization requirements in both primary and secondary coverage. Position was originally onsite, but moved to remote using Microsoft Teams, VPN and email via laptop along with phone provided by employer. Documenting patient benefits and prior authorization information comprehensively was crucial. I ensured customer satisfaction and offered assistance throughout the full cycle of each case. I also tracked each case to ensure they were progressing as expected and identified any critical path barriers that may have prevented case closure. I provided exceptional customer service and a comprehensive knowledge of the medical claims process, including payor trends. I enjoyed speaking with each customer and gathering the data that would allow me to provide the appropriate solution. It was a wonderful benefit when they said - "Thank you so much, you've been such a help". Division was sold to a company outside of the state.

Houston, Texas, United States

In this contract position I was responsible for claims and the revenue cycle. Created procedures, trained team on value of consistently collecting complete and accurate information from the patient. Posted payments, verified benefits, filed claims, performed follow up on denied claims and had those denials overturned. Created procedures that would allow for the highest and best reimbursement. Streamlined filing process which resulted in prompt payment - as quickly as ten days from filing to payment for our largest payor. Eliminated duplication of efforts for team members to enhance efficiency and improved the overall financial health of this organization.

Houston, Texas Area

Significantly improved accounts receivable and the revenue cycle. Used reports to track any claim not paid within 30, 60 or 90 days. Provided information to team so that claims would be filed correctly the first time. Scrubbed claims prior to filing resulting in significantly less denials or delays in payment. Posted payments and provided team and doctors with trends by payer. Overturned denials resulting in increased profits for this organization.

4544 Post Oak Place Drive, Houston, Tx 77027

Managed the revenue cycle to include: verifying benefits, filing a clean claim, posting payments, billing patients, and referring patients to collections when necessary. I possess a working knowledge of ICD -10 coding regulations, and knowledge of Medicare and managed care contracted plans. I have achieved excellent results in overturning denials through documentation, determination and research. The Center for Audiology is a local Houston business with two locations. A small business must value each patient and work to maximize each dollar earned. Outstanding customer service was paramount to success.

Managed revenue cycle, including billing, collecting, and posting payments. Managed daily schedule for one orthodontist and 4 assistants - averaged 55 patients per day. Prepared daily deposit and handled all front desk duties including the phone.