Kim Benito Email & Phone Number

Sydney, Nsw, Au

Sydney

Sydney, New South Wales, Australia

Sydney, Australia

NTT DATA Business Solutions designs, implements, supports, and hosts business solutions for organisations of all sizes, focussing on the full range of SAP Solutions as well as innovative analytics solutions.We provide services throughout Australia with in offices located in Brisbane, Sydney, Melbourne and Perth.NTT DATA Business Solutions is part of one of the largest global resellers of SAP software and focuses on end-to-end solutions across the entire SAP portfolio of applications and sixteen industry domains. NTT DATA Business Solutions provides services to over 5,000 SAP customers and operates ten dedicated SAP Hosting Centres globally.Responsible for leading teams and driving excellence in all facets of Client Services including Professional Service delivery, Project Management Office (PMO), Education, Hosting & Managed Services, Support/Help Desk, Remote upgrade delivery using onshore & offshore teams.

Sydney, Australia

• Build out a local Professional Services team with Expert Services, Development, Architect and Project Management capabilities• Provide improved local support for customers and partners • Greater focus on local Education Services• Executive support for our Managed Services team to provide local decision making and greater responsiveness • Drive product adoption, share best practices and assist customers to implement growth and optimization strategies in order to drive maximum value and success

Sydney, Australia

Overview: Appointed to build a world-class, expert service consulting team from scratch to start delivering direct implementation services and rescue struggling partner implementation. Sourced highly skilled and experienced consultants and introduced processes to ensure successful implementations. Partnered with sales team to bring confidence to prospects in the implementation strategy providing functional, architectural and integration advice.✔ Gained client confidence and drove new initiatives in collaboration with global teams to build excellence in consulting and service delivery, with an emphasis on repeat business. ✔ Grew service capability across APAC region, collaborating with Zuora architects and consultants, and a strong partner network. ✔ Built a quality, high functioning team delivering consistent ‘Go Lives’ with high levels of client satisfaction, which led to business expansion and upsell opportunities.

Sydney, Australia

► Overview: Led teams across Professional Services (5 Managers, term of Project Managers & Implementation Consultants in Australia and New Zealand), Support team across ANZ & Malaysia and specialist SaaS team (Sales, PreSales, Implementation, Technical, Development) releasing a range of new products into the SaaS space. ✔ Built strong working relationships with clients based on professionalism, integrity and transparency. Consistently achieved revenue and margin targets. ✔ Worked closely with sales team from initial contact to close of sale, including RFP response, proposals, executive presentations, demonstrations and services sales process. ✔ Developed high performing consulting team with average tenure exceeding 10 years.

Sydney, Australia

Sydney

Sydney

► Overview: Initially appointed as Consultant/Project Manager for the implementation of financial and billing systems. Promoted to Consulting Manager for New South Wales and then nation-wide to lead implementation and consulting teams, manage financials, and drive sponsored client engagement, aligning with sales personnel to close new deals and upsells. ✔ Consistently achieved margin and revenue targets.✔ Increased NSW consulting team from three people to 12 over a two-year period.✔ Drove a new vertical market and implementation approach, increasing revenues from 10% to 65% of total revenues.