Kimber Vallier Email & Phone Number

Saginaw, Michigan Area

Saginaw, Michigan

• Communicate with clients daily via phone and email regarding print orders.• Coordinate project details and deadlines with Sales Reps and Production Team.• Proofread all work carefully and accurately before sending clients proofs and final print production.• Organize workflow and schedules to meet client deadlines.• Attend to any client complaints and concerns and facilitate a satisfactory resolution.

Saginaw, Michigan Area

• Coordinate with outside vendors to produce group travel program collateral. • Perform Graphic design functions using 2016 Abode Products as needed.• Account administrator for Production Manager.• Project management for Graphic Designers.• Reconcile department credit card statements for the accounting department.• Provide cost estimates for internal and client review. • Coordinates with all internal and external resources to accomplish these objectives and other duties as assigned.

Saginaw, Michigan

• Negotiate with hotels/airlines/vendors on specific programs as directed• Provide preliminary review of contracts.• Send specifications to the designated properties for RFQs and programs that are already awarded as they are assigned.• Keep in contact with all properties per assigned program as specifications change, questions arise and new information is required.• Maintain a detailed database per program that presents the various properties and all related aspects: availability, size, rates, function, space, etc.• Assist account sales teams as directed keep salesforce system updated as needed.• Coordinates with all internal and external resources to accomplish these objectives and other duties as assigned

Saginaw, Michigan Area

• Effectively communicate with customers and negotiated pricing with service providers to ensure resolution of roadside related issues as quickly as possible.• Promoted to Jaguar and Land Rover department from Allstate Roadside services within 2 months of working there.• Promoted to Resolution Specialist within 6 months.• Processing bound calls including entry of data effectively.• Understand each caller's sense of urgency, and deliver accurate, timely resolutions.• Meets key performance indicators in order to build positive, lasting relationships customer base.• Build positive, lasting relationships with the customer base after experiencing poor roadside customer service.

Midland, Mi

• Determine & develop the most cost effective printing/technology processes to increase company’s profit.• Graduate of Leadership Development Program.• Continuous process improvement across printing/technology processes to optimize plant resources• Entry level print/ fulfillment sales to maintain or upsell packages to grow the business. • Cost estimating & planning for new work in order to supply sales reps with information for their customers.• Manage team operations and ensure the growth and development needs of team resources are being met.• Assisted clients with troubleshooting, e-commerce website maintenance, resolved customer errors, and order statuses as needed.

Bachlor Of Science, Printing And Graphic Communication

Bachelor Of Applied Science (B.A.Sc.), Printing And Graphic Communication