Currently serving as Technical SAFe Program Consultant, Coach, Trainer, Release Train Engineer and Chief Scrum Master of multiple teams for our AWS, Azure, GovCloud, Multi-Cloud program. I am responsible for directing operations involving the management of program scope and requirements, Increment and iteration planning, identification and evaluation of risks, ART flow, value delivery, team topologies and preparation of executive reports and reviews. Other duties include updating directors and team leaders on the status of major milestones, Jira Dashboards, supervising Agile development teams in the delivery of enterprise Cloud and software development projects, working with teams suppliers at AWS/Amazon and providing program management support with risk analysis and mitigation, release management, release planning activities, and internal and external communications. Significant accomplishments include:• Played a crucial role in driving the attainment of program objectives through the design of integrated project schedules, assessment and tracking of project performance, and preparation of detailed reports and analyses for IT Solutions on a regular basis.• Streamlined operations by conducting Earned Value Management (EVM) tasks, which led to a significant improvement in operational efficiency.• Ensured adherence of critical process modifications to established operational standards through intensive review and oversight of approved changes to pertinent performance evaluation baseline.• Implemented Scrum framework by conducting training and coaching at the team, program, agile release train, and corporate level to maximize its benefits.• Successfully motivated remotely distributed teams to program success since 2001.

In this role, I was in charge of supervising the formulation of project timelines and schedules, delivery of custom development projects, presentation of business analysis for projects, and creation of statement of work, while subsequently building and maintaining productive business relationships with key stakeholders to increase program profile, reputation, visibility, and support.

As a Project Manager, I was responsible for planning, coordinating, and implementing a program involving the full life cycle integration of all new ProVenue Elite clients with the company's ticketing systems. Other duties include managing the identification and installation of new technologies into program operations, establishing priorities and deadlines for completion of work, delegating tasks among team members, installing data and telecommunications line, evaluating and mitigating risks, analyzing and documenting requirements, developing project management infrastructure, integrating best practices, and devising tactical roadmaps for the identification of major tasks, subtasks, and deliverables. Significant accomplishments include:• Expedited the completion and achievement of client-specific project deliverables for various clients including MLBAM, MLB teams, various concert arenas and entertainment/sports venues, and several large multinational corporations such as The Walt Disney Company.• Completed the project within allocated timeframe through rigorous effort in project planning, cost and schedule management, project diagnosis and recovery, project management training, and team building.• Led the development and implementation of highly innovative project management methodologies and documentation templates for the company-wide deployment of new standard processes.• Elevated the supervisory skill set of project management personnel by providing them with critical training and support on effective approaches for project execution.• Spearheaded the complete integration of a multimillion-dollar IVR (Automated Voice Response System) throughout the company's business process infrastructure.• Introduced more efficient processes for enhancing the effectiveness of inter-departmental communication, and optimizing issue resolution procedures and change control protocols.