Kim Thompson Email and Phone Number
Kim Thompson work email
- Valid
- Valid
- Valid
- Valid
- Valid
- Valid
Kim Thompson personal email
Kim Thompson phone numbers
Exceptional leader focused on building agile organizations capable of imagining and creating digitally transformed customer experiences and operations. Extensive experience in developing and executing strategies to achieve competitive advantage, increase revenue and improve operating margins in housing finance, banking, and technology businesses. Change agent with an exceptional ability to analyze the competitive landscape, identify and develop the business’ unique capabilities and then drive appropriate strategies to gain market share while maintaining acceptable margins and credit quality. Exceptional developer of management talent with a proven record of building cohesive, high-performing teams and optimizing employee morale and performance.Specialties: Mortgage Banking; retail bank management, process management; consumer banking products and services
Freddie Mac
View- Website:
- freddiemac.com
- Employees:
- 11232
-
Freddie MacPittsburgh, Pa, Us
-
Senior ConsultantFreddie Mac Jul 2023 - PresentMclean, Va, Us
-
Digital Transformation ConsultantCitizens Sep 2021 - Apr 2023Providence, Rhode Island, UsResponsible for analyzing the current state of loan fulfillment operations, proposing, and executing process and system changes to improve customer satisfaction and achieve scalability. Leveraging considerable experience in digital transformation, develop a transformation roadmap to prioritize efforts and deliver a differentiated customer experience and business results.Defined multiple “Day 2” system changes to automate processes and implement operational controls in the business’ newly deployed loan origination system.Led evaluation of new technologies and data sources to power critical capabilities in a scalable, digital loan fulfillment process. Introduced new metrics, including “<1 underwriting touch/loan” to illustrate scalability, and “10-day close” to inspire an agile approach and customer-focused design. -
Director Mortgage Fulfillment And Operational StrategyBbva Compass Jan 2017 - Aug 2021Birmingham, Al, UsResponsible for loan processing and closing operations as Director of Mortgage Fulfillment. Inform digital transformation strategy as Director of Operational Strategy. -
Mortgage Executive Pursuing Business Transformation OpportunitiesSelf Employed Aug 2016 - Dec 2016I offer a demonstrated ability to identify, re-imagine and leverage a business’ strengths to improve profitability and increase revenue. With my recent experience leading a Fintech company, I can articulate and lead digital transformation of originator, investor and insurer capabilities to improve customer engagement, risk management and profitability. Proven leader who creates, empowers and encourages high-performing teams and develops emerging leaders to drive business growth.
-
Evp OperationsOverture Technologies Apr 2014 - Aug 2016Led implementations, product strategy and product development at Overture Technologies, a leading provider of automated decisioning systems in the mortgage and higher education finance industries. Sold my company, Real Property Insight, to Overture in 2014. Overture's automated underwriting system is the only independent, commercially-available AUS in the mortgage industry. In addition to mortgage origination, it powers better decision-making throughout the value chain, including secondary market risk transfers, defaulted loan resolution and online lead qualification.As head of product development, expanded solutions, business models and customer relationships. Re-positioned the software's capabilities to enable clients to re-imagine their customer interactions and business models and begin to digitally transform their enterprise. Led product implementation at a Fortune 50 insurer.
-
PresidentReal Property Insight Oct 2010 - Apr 2014Sold the company I founded to Overture Technologies in 2014.Real Property Insight is a specialized integrator of information focused on distressed residential asset disposition. Nationally, we offer financial institutions, agencies, investors and insurers credible, consistent and comprehensive information insights into the homes in their portfolios and acquisition pools. And our integrated delivery, complementary renovation and other services make this information actionable on the scale this mortgage crisis demands.As we study the value chain in distressed asset disposition, we find many instances in which misaligned economic incentives are causing excess credit losses – and many instances in which some companies are avoiding those pitfalls. With this insight, we’ve focused on building the information products and tools that bring best practices to scale. Our conversations with multiple stakeholders convince us that there is an emerging and fast growing demand for higher quality, more effective approaches and services in this market segment. We believe this creates an extraordinary opportunity for new entrants who have the imagination, expertise and resources to deliver the new solutions the mortgage industry needs.
-
PresidentCapital One Home Loans Jun 2008 - Oct 2009Mclean, Va, UsPromoted to reposition COHL from home equity loan originator to full product residential lending operation for Capital One Bank. The legacy customer proposition centered on debt consolidation home equity lending, and when the secondary market for those loans disappeared in August 2007, the business shifted its originations to agency-conforming first mortgage products. Initiated efforts to change the customer proposition to appeal to a bank customer base versus relatively price insensitive debt consolidator segment. These efforts included market research, renegotiation of contracts with key fulfillment service providers to lower the cost of these services and improve controls and order turn time, and establishment of new process to improve fulfillment of purchase transactions. Conducted comprehensive review of risk in the business and formulated plans to identify root causes and remediate weaknesses. Established new function to address repurchase demands and investor declines as the credit environment deteriorated. Concentrated leadership focus on changing the culture; the company still reflected its entrepreneurial roots rather than the professional environment of a Fortune 200 company. Comprehensively addressed the originations process. Initiated FHA originations to maintain product availability as conventional product offerings contracted. Conducted extensive technical training across the organization to improve knowledge, expertise and credit risk management capabilities. Initiated comprehensive redesign of systems to facilitate first mortgage originations and evolve to a superior secondary market execution. Reorganized the company into LEAN cells to infuse accountability into the process and the organization.• $4.8 million pre-tax contribution in 2008 excluding reserves and allocations; all-in ($19) million net income after taxes• $1.9 billion originated loan volume at 3% average margin• $58.7 million operating expense base and 368 employees -
Chief Operations OfficerCapital One Home Loans Jan 2008 - Jun 2008Mclean, Va, UsResponsible for sales and loan origination operations for fully owned subsidiary of Capital One Bank
-
SvpCapital One Home Loans Feb 1996 - Jan 2008Mclean, Va, UsPromoted in February 1998 to execute the Retail business strategy I developed as Vice President of Marketing, Mortgage Products. Operating as the B. F. Saul Mortgage Company, the Retail channel originates residential first and second trust mortgage loans through referrals from intermediaries such as Realtors and builders. Assumed responsibility for Chevy Chase Mortgage, a telephone sales unit focused on consumer-direct mortgage origination strategies and mortgage customer retention in June 2000. Redesigned the Bank’s consumer Construction Lending product in 2003 and created a new profit center that leveraged existing distribution channels. Created Home Loan Express in 2005, which utilized a new technology platform to enable retail bank branch employees to originate mortgage loans. In 2007, formed a strategic partnership with Custom Builders – USA to open joint venture mortgage brokerage operations in 14 cities. Managed resources including 8 branch locations, 183 sales and operations employees and a $31.3 million operating expense budget. Led product development for certain portfolio originations. Maintained relationships with mortgage insurers and Fannie Mae to engender support for new initiatives.
-
Vice PresidentCitibank May 1985 - Jul 1995New York, New York, Us
Kim Thompson Skills
Kim Thompson Education Details
-
Princeton UniversityArchitecture And Urban Planning
Frequently Asked Questions about Kim Thompson
What company does Kim Thompson work for?
Kim Thompson works for Freddie Mac
What is Kim Thompson's role at the current company?
Kim Thompson's current role is Executive Leader - Digital Transformation of Lending Operations and Customer Experience.
What is Kim Thompson's email address?
Kim Thompson's email address is ki****@****ank.com
What is Kim Thompson's direct phone number?
Kim Thompson's direct phone number is +130149*****
What schools did Kim Thompson attend?
Kim Thompson attended Princeton University.
What skills is Kim Thompson known for?
Kim Thompson has skills like Credit, Leadership, Management, Risk Management, Banking, Financial Services, Loan Origination, Loans, Portfolio Management, Underwriting, Software Development Life Cycle, Digital Strategy.
Who are Kim Thompson's colleagues?
Kim Thompson's colleagues are Abiola Tella, Cgrc, Sanjay Malhotra, Kevin Skowronski, Wei-Shao (Allen) Lee, James Halter, Arno Edel, Namrata Pradhan.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial