Kimberley Hall Email & Phone Number

Green Cove Springs, Florida

Collected, analyzed and interpreted evidence to write, review and evaluate reports. Supervised and evaluated offender progress and recommended intensity of supervision. Assisted offenders in jobs, maintained contact with business organizations and employment agencies and arranged for employment interviews. Reviewed case records to determine nature and extent of inmate or offender’s criminal record and current and prospective social problems. Reviewed and evaluated legal and social history and… Show more Collected, analyzed and interpreted evidence to write, review and evaluate reports. Supervised and evaluated offender progress and recommended intensity of supervision. Assisted offenders in jobs, maintained contact with business organizations and employment agencies and arranged for employment interviews. Reviewed case records to determine nature and extent of inmate or offender’s criminal record and current and prospective social problems. Reviewed and evaluated legal and social history and progress of offender. Informed offender of requirements of supervision such as office visits, restitution payments, or educational and employment stipulations. Counseled offenders and referred offenders to social resources of community or specialized treatment programs. Provided guidance to offenders, such as development of vocational and educational plans, self-betterment programs and available social services. Formulated management plan for each assigned offender. Conducted on-going interview with offenders and resources associated with offender to determine social progress, individual problems, needs, interest, attitude and progress. Conferred with offender's family to identify needs and problems, and to ensure that family and business are attended to. Made recommendations concerning conditional release or institutionalization of offender. Evaluated risk factors of placing offender in community.Provided surveillance, supervision and control of offenders. Represented the department in all revocation hearings for assigned offenders by providing court testimony, information and recommendations to judges regarding offender case and probation or sentence violations.Coordinated interstate and intrastate transfer cases. Conducted presentencing investigations and testified in court. Conducted special investigations. Conducted warrantless arrests of offenders under specified circumstances to protect the public. Show less

Jacksonville, Florida

Managed National and small group accounts health and life enrollment and billing according to internal policies and procedures, ensuring strict compliance with Federal and State laws. Accountable for timely billing, analyzing, and reconciling National and small group accounts through proactive communication to internal and external stakeholders. Extracted information from disks received from groups and the Third Party Administration to be utilized in "Bump and Compare" reconciliation process.… Show more Managed National and small group accounts health and life enrollment and billing according to internal policies and procedures, ensuring strict compliance with Federal and State laws. Accountable for timely billing, analyzing, and reconciling National and small group accounts through proactive communication to internal and external stakeholders. Extracted information from disks received from groups and the Third Party Administration to be utilized in "Bump and Compare" reconciliation process. Responsible for mentoring neet hired Personal Service Representatives through feedback and coaching. Identified improvement areas for groups to resolve problems and improve work flow. Performed audit on a daily basis with other team members in order to ensure effective customer service and increase quality. Implemented and presented a statistical analysis to the management team on the Delinquency Project. Show less

Jacksonville, Florida

Responsible for accurate and timely entry of Dental Claims in the Federal Employee Department. Maintained 130% productivity rate with less than a 3% error rate. Participated in voluntary overtime to ensure success of the team and department.

Bachelor Of Arts - Ba, Criminal Justice And Corrections

Minored in Psychology

Associate Of Arts - Aa, Criminal Justice And Corrections

High School Diploma, General Studies